HFC Terms and Conditions

1. Introduction

HiFi Corp is a brand trading within Pepkor Trading (Pty) Ltd, registration number 1958/003362/07.

These terms govern your use of the HiFi Corp website. Access to the services, content and downloads available on the HiFi Corp website may be classified as “electronic transactions” as defined in terms of the Electronic Communications and Transactions Act, Act No. 25 of 2002(ECT Act).

1. We provide the HiFi Corp website as a convenience to you. To use the HiFi Corp website for services including but not limited to online shopping, browsing, product information, store locations, subscribing as a user, viewing and managing your account and orders, etc. we may require you to provide your personal information.

2. We reserve the right to change the documents and/or other materials contained on this website from time to time without notice. This Right also applies to these terms and conditions. HiFi Corp will post the revised terms on the website. You may use the HiFi Corp website for your personal and non-commercial use, not for republication, distribution, sale or any other use.

3. If there is a conflict of meaning between these website terms of use and any other terms, policies or notices, the specific terms, policies or notices will take preference where it applies to your use of the HiFi Corp website.

4. The Terms make up the entire agreement between the parties. If any term is void, unenforceable, or illegal, the term will be severed and the rest of the terms will be effective.

5. Unless otherwise specified, we intend the goods and services offered on this site for citizens of the Republic of South Africa only. The terms are governed by and interpreted according to the laws of the Republic of South Africa without giving effect to any principles of conflict or law. By you ticking the “I confirm I have read and understood the ‘Terms & Conditions’ box, forms a legally binding agreement between you and HiFi Corp.

2. Definitions

In the HiFi Corp website terms of use:

1. “terms” mean these website terms of use, any specific terms, the privacy policy and any other terms, policies or notices agreed between you and HiFi Corp.

2. “we” or “us” or “HiFi Corp” means HiFi Corp, whichever one applies.

3. “website” means www.hificorp.co.za.

4. “HiFi Corp website” means www.hificorp.co.za.

5. “you” or “user” means any person who visits, accesses or uses the website.

3. Registration and use of the Website

As a user, HiFi Corp grants you a limited, non-transferable revocable license to access and use the website subject to the terms and conditions. Your license does not extend to the website’s source code or to the source code of any software or computer program that forms part of the website. You may only use the website for personal use, limited to viewing the website, providing information to the website, downloading product information for your review from the website or purchasing goods or services from the website.

You may only use the website if, in terms of South African law, you have the legal capacity to agree.

You may only link to the website by linking to the home page of the website.

1. You, the customer, agrees and acknowledges that:

1.1. You will at all times comply with the Law(s); including the National Credit Act of 2005 and the Consumer Protection Act and/or any other applicable legislation (if it applies to the customer for the receiving, compiling and reporting of information.) Without limiting the generality of the foregoing, the customer specifically agrees that when reporting Personal and other information to HiFi Corp;

1.2. Such information will include all mandatory data;

1.3. You will have taken all reasonable steps to ensure that the information submitted is accurate, up-to-date, relevant, complete and valid when submitting such information;

1.4. You may submit the information to HiFi Corp, to make such information available to its associated partners, to render the services offered, and that such information is not subject to a duty of confidentiality between HiFi Corp and the customer.

1.5. As a Visitor or User, you agree that we may electronically accumulate, keep and use the following of your information:

1.6. Internet usage information, including your Internet Protocol (“IP”) address, click patterns, browsing habits, version of software installed, system resolutions and type, plug-ins, colour capabilities, cookie preferences, language settings, search engine meta words (keywords), JavaScript enablement, unique user ID, the pages and content that you access on the Platform/Website and the dates and times that you visit the Website, besides paths taken and time spent on pages/sites within the Website (“Usage Details”); and

1.7. Additional information you may provide voluntarily, such as demographic information or data related to your favourite social networking site (e.g. the site name, address and description(s)), or information relating to your participation in HiFi Corp competitions, promotions, studies, reviews and surveys, and additional services. (“Optional Details”).

1.8. Details submitted, when registering or transacting, to use the services on the HiFi Corp website. You may submit optional Details to us if you upload or download certain content (or products) from the Website/Platform, enter competitions, partake in promotions, respond to reviews/surveys, subscribe to or register for specific additional services; or else use any of the optional features and functionality of the Website/Platform.

1.9. “Cookies” Information: When you access the Website/Platform, we may send one or more cookies (these are small text files containing a string of alphanumeric characters) to your computer to collect certain Usage Details. HiFi Corp may use both session cookies (which disappears after you close your browser) and persistent cookies (which remain after you close your browser, which can be removed manually) and may be used by your browser on subsequent visits to the Website/Platform. Please note the use of cookies is a norm/standard on the internet and many major websites use them. Please refer to your web browser “Help” file to learn more about changing your cookie settings.

1.10. when you access the Website/Platform or open one of our HTML emails, we may automatically collect and record certain Usage Details from your system by using different tracking technology.

1.11. Our Website may contain electronic image requests (called a “single-pixel gif” or “web beacon” request) that allow us to count page views and to access cookies. Any electronic image viewed as part of a web page (including an ad banner); can act as a web beacon. Web beacons are typically 1by1 pixel files, (tiny unnoticeable files), but their presence can usually be seen within a browser by clicking on “View” and then on “Source.” We may also insert web beacons in HTML-formatted newsletters, which we send to “opt-in” subscribers to count how many newsletters they have read. HiFi Corp web beacons do not gather, monitor or share any personally identifiable information about our customers. They are just the technique we used to compile anonymous information about the Website and Service.

1.12. HiFi Corp may use any Optional Details provided by you, for such purposes as shown to you at the time you agreed to provide such Optional Details.

2. We may use your Usage Details to:

2.1. Automatically validate and/or verify your identity; for the website and transaction security purposes via HiFi Corp or via a third-party service provider;

2.2. Automatically provide you with the latest version of the HiFi Corp application on your system;

2.3. Remember your information so you will not have to re-enter it during your visit the next time you access the Website/Platform;

2.4. Monitor aggregate Website usage metrics such as total number of visitors and pages accessed; and

2.5. Track your entries, submissions, and status in any promotions or other activities in connection with your usage of the Website/Platform.

2.6. HiFi Corp shall take all reasonable steps to protect the personal information of the Users and for this purpose, “personal information/personal details”; shall be defined as contained and detailed in the Promotion of Access to the Information Act 2 of 2000 (PAIA).

2.7. If you are a HiFi Corp website user, you agree that we may also electronically gather, save and use the following information:

2.8. Name and surname, birth date, gender, identity number and /or passport number, nationality and country of residence (“Personal Information/Details”);

2.9. E-mail address, mobile number, home and delivery address and credit card billing address (“Contact Details “);

2.10. the credit or debit card number, cardholder name and expiration date you submit to HiFi Corp website regarding your credit or debit card(s), (Credit or debit cards).

3. HiFi Corp Website Users collects the aforesaid information from you in the following manner:

3.1. User-provided Information: Your Personal Information/Details, Contact Details and Debit or Credit Card Details will be provided by you directly to us during your registration as a HiFi Corp website user and/or thereafter by you actively transacting, updating or supplementing such details in your HiFi Corp website users Account.

3.2. HiFi Corp uses the information that HiFi Corp website users provide (or that we collect) to operate, validate, verify, maintain, enhance and provide all the features of the Services, and as may be necessary to comply legally when conducting online payment transactions and related service provided.

3.3. We use your Debit or Credit Card Details to provide the Services (including the verification thereof when you transact with HiFi Corp) and, should fees be charged for some Services and you have selected a credit or debit card as your means of payment, we shall debit that credit or debit card for such fees owed by you. We use your Personal Information/Details to greet you when you access your HiFi Corp User Account, to manage and administer your use of the Services and fulfil our contractual obligations, including the verification of your identity when you transact with HiFi Corp.

3.4. We use your Contact Details to verify your identity and to inform you of facts relating to your use of the Service(s) (e.g. notifications regarding major updates or content you have posted or downloaded from the Website/Platform, customer service notifications, and to address any copyright infringement or defamation issues); as well as to inform you, subject to obtaining your prior agreement, of competitions, promotions and special offers from us and/or any of our partners and/or affiliates.

3.5. Any user, who commits any of the offences detailed in section 85 to 88 of the ECT Act 25 of 2002 shall, notwithstanding criminal prosecution, be liable for all resulting losses or damages suffered and/or incurred by HiFi Corp and its partners/affiliates.

4. You may not:

4.1. Provide any incorrect information to the website or HiFi Corp;

4.2. Change, copy, decompile or reverse-engineer the website or use the website to make derivative copies;

4.3. Lease, sell, assign or in any other way to distribute the website or any information gotten from the website without the prior written consent of HiFi Corp;

4.4. Use malicious search technology, including but not limited to spiders and crawlers;

4.5. Frame any pages of the website;

4.6. Deep-link to any pages of the website in a way to suggest that you are the owner or license of any intellectual property in the website.

4.7. Use the interactive sections of the website, for instance, forums, clubs, surveys and e-mails, to post any material which in HiFi Corp discretion is false, defamatory, inaccurate, abusive, vulgar, hateful, harassing, obscene, sexually-oriented, threatening, invasive of a person’s privacy, or otherwise violates any laws. HiFi Corp does not have editorial control over the submission of any content to interactive sections of the website. You submit all information, including the publication of pictures and/or articles, at your sole risk and responsibility. HiFi Corp is not liable for damages or other adverse consequences caused by the use of the submissions.

In line with the Film and Publication Board Act 3 of 2009 (FPB) as amended; to intensify the efforts to protect children from harmful images within the media, including films, exhibitions, games, the internet and other publications, the website is not targeted at children under the age of eighteen (18) and HiFi Corp will not knowingly collect information from users in this age group.

No transaction will be concluded between HiFi Corp and a person under the age of 18 unless written consent thereto is received by HiFi Corp from a parent or legal guardian. HiFi Corp, therefore, reserves it’s Right to request proof of identity before concluding any transaction. Your continued use of this website confirms that you are 18 years old or older.

4. Conclusion of Sales and Availability of Stock

A sales order will only be deemed as completed once you have completed the purchase cycle and an approved payment/order confirmation is received. We will confirm your purchase order with you via your specified email. By you placing a product into your shopping cart or adding a product to a wish-list does not constitute a sale nor is such products, its price nor its quantities reserved. In the event that you complete the purchase cycle for such products at a later stage HiFi Corp cannot be liable to honor any Price changes or if such products are not available.

HiFi Corp shall use reasonable endeavors to make the advertised stock available at the displayed price, for the period specified. To the extent of the expressed stock limitation (or availability) HiFi Corp shall supply the consumer with the same or equivalent stock as an alternative to the advertised stock, in the event of running out of stock on the expressed stock limits. (HiFi Corp may limit the quantity of sale goods per consumer.) HiFi Corp strives to ensure that we minimise out of stock situations. HiFi Corp will take all reasonable means to make your purchased product available at that price or alternatively we will advise on an equivalent product option as an alternative in this unfortunate occurrence of running out of stock. We will notify you of any delivery delays should we need to source a product. Please refer to our termination of sale process should you opt for a full refund.

Clearance campaigns might be implemented from time to time where stock is available in limited quantities. HiFi Corp is not obliged to source stock or offer a similar or upgraded item for this sale as stock will no longer be available in future.

5. Returns/Refunds and Warranty

Goods may only be returned in terms of the Consumer Protection Act, Act 68 of 2008 (“the CPA”). If you are entitled in law to return goods, then and in line with the CPA, a handling fee of up to 15% of the value of the goods may be charged when the product/packaging is not returned in its original purchase condition.

1. Return of Goods

Goods may only be returned in terms of the Consumer Protection Act, Act 68 of 2008 (“the CPA”). If you are entitled in law to return goods, then and in line with the CPA, a handling fee of up to 15% of the value of the goods may be charged when the product/packaging is not returned in its original purchase condition.

1.1. Non-returnable/ non-refundable items:

1.1.1. Delivery and or installation costs.

1.1.2. Pre-paid cards.

1.1.3. Digital content.

1.1.4. Any damaged or abused items.

1.1.5. Computer and gaming software, speakers, CD’s, DVD’s and Blu-ray discs unless we find that the goods were defective at the time of purchase.

2. Under no circumstances will we accept returned goods where the consumer has been allowed to inspect the goods before the purchase and subsequently changed his/her mind about the goods; they have damaged the goods in negligence; the goods have been disassembled, permanently installed, physically altered, used or installed contrary to our own or the manufacturer’s instructions, and/or have been subjected to misuse or abuse.

3. We sell goods for domestic use only and for the purpose for which we manufactured them. It will also exclude normal wear and tear. If you want to return alleged defective goods in terms of a warranty, we or the manufacturer will assess the goods to determine the reason for the defect.

4. Subject to these terms, all goods carry an implied warranty by following the Consumer Protection Act 68 of 2008, (“CPA”) which gives the consumer the right to return the defective goods in terms of section 20, read together with section 56 of the CPA. Our goods also carry a manufacturers’ warranty where applicable, which will run concurrently with any warranty in terms of the law. The implied warranty on goods supplied places an obligation on HiFi Corp to accept the return of unsafe or defective goods within six months of delivery. In the event of the goods not complying with requirements and standards contemplated in section 55 of the CPA, the consumer has the right to return goods to HiFi Corp if:

4.1. The consumer finds within 10 days that the goods are unsuitable for a particular purpose for which the consumer has expressed intention to use the goods as contemplated in s55(3);

4.2. The consumer did not examine the goods and rejected delivery of the goods for any reasons contemplated in section 19(5); and

4.3. The consumer has refused delivery of those goods because they were mixed with items that were not ordered, as contemplated in section 19(8).

5. You are entitled to cancel any sale concluded on this Website (online sales) within 10 days after receipt of the goods and to get a refund. You may also cancel a sale where delivery is delayed beyond the stipulated delivery date/timeframe (or where none is specified, beyond 30 days from the order date).

6. In the unfortunate event that your purchased goods become defective, you may opt to take it to any HiFi Corp store. You are entitled to the following option of as per the CPA (after goods have been inspected and assessed):

6.1. Have such goods repaired.

6.2. Have goods replaced.

6.3. Be refunded the price paid.

7. If we find the goods to not be faulty, you will be liable for all handling and shipping charges; for the collection and the re-delivery of the product to you. You will be liable if the goods are damaged or faulty because of misuse, abuse or negligence.

8. The warranty does not cover any defects caused by foreign objects or connection errors that are not part of the appliance, including but not limited to;

8.1. Use other than domestic use by the customer or his/her immediate resident family at the declared addresses appearing on the front of this document;

8.2. Failure by the customer or any other person to comply with the manufacturers’ instructions for installation, maintenance or use;

8.3. The use of accessories which have not been approved by the manufacturer;

8.4. The application and/or use of any incorrect or abnormal electrical or water supply to the appliance;

8.5. Any defect in wiring, electrical connections or plumbing which does not form part of the appliance at the time of the original purchase;

8.6. The presence in the appliance of objects which we do not intend the appliance to cope with, such as hairpins, coins and buttons in washing machines, hot food in fridges and chewing gum and wax crayons in tumble dryers;

8.7. Neglect, misuse, or willful abuse of the appliance;

8.8. Anything related to the appearance of the appliance which does not in HiFi Corp sole opinion prevent the appliance from working adequately: this includes but is not limited to cosmetic and manufacturers’ defects such as discolouring of any part of the appliance, paint peeling off, cracked or broken handles, plates, hinges, wheels, panels, shelves or any portion of the product which is glass;

8.9. Rust or the effects of rust;

8.10. Repairs or attempted repairs of the appliance by any person other than HiFi Corp or its authorized repairers;

8.11. Any modification of the appliance by any person other than HiFi Corp or its authorized repairers;

8.12. Parts or items of the appliance which are expected to wear out before the extended warranty period expires, including but not limited to, batteries, filters, disposable bags, rubber or plastic hose pipes, drive or fan belts, fuses and/or light bulbs cartridges, toners or ribbons;

8.13. Fire, flood, war, civil disturbance, industrial action, acts of God or any other causes beyond the reasonable control of HiFi Corp;

8.14. Any defect arising out of the design of the appliance;

8.15. Any defect caused by a lightning strike or power surges;

8.16. Blown or damaged speakers arising from misuse;

8.17. Any damage caused because of the use of generic or re-filled cartridges;

8.18. Any loss or destruction of, or any damage to any property, or any loss expense arising therefrom, or any consequential loss or any liability of nature directly or indirectly caused by or contributed to, by or arising from ionizing radiation or contamination by radioactivity from any nuclear fuel or any nuclear waste from the combustion of nuclear fuel. Combustion shall include any self-sustain process of nuclear fission, or any loss, destruction, damage or disability directly or indirectly caused by or contributed to, by or arising from nuclear weapons material.

9. With cameras, the warranty does not apply to any accessories, batteries, charges, attachable lenses or additions which do not make up the main body of the camera. With TV’s; Hi-Fi’s; VCR’s or DVD’s–remotes are not covered.

10. HiFi Corp will not be liable for the costs of;

10.1. Maintenance, including cleaning, clearing of blockages and overhaul, insect infestation or paper jams;

10.2. Work covered by the manufacturers’ recall of the appliance;

10.3. Call out charges where the breakdown is not covered by the extended warranty;

10.4. And material or labour which is recoverable from the manufacturer or any person who may be held responsible in terms of any other guarantee or warranty.

11. HiFi Corp will not, in any circumstances, be liable for any consequential loss or damages suffered by the customer, whether directly or indirectly related defect in the appliance to the extent permissible by law.

12. Repairs may not be effected without prior authorisation from HiFi Corp.

13. With an authorised repairer being called out for a fault covered by the warranty, the supplier shall pay the repairer for all labour and materials supplied in terms of the warranty, while the customer shall be liable to pay the repairer all other charges, including but not limited to the call-out charge should no defect be found in the appliance.

14. The repair will be carried out in terms of the warranty within a radius of sixty kilometres from the appointed service agent’s premises. Should the repairer be required to travel beyond this radius, we will charge the customer at the prevailing AA rate per kilometre.

15. HiFi Corp’ authorised repairers reserve the right to not do house calls in areas where their safety may be at risk.

16. Certain products will contain their supplier warranty, and we advise you to keep the same and refer to the same warranty for any differences in the above.

6. Displaying of Prices

All pricing displayed on the web is inclusive of the current South African VAT, in South African Rands, and are subject to price changes and may change with no warning or notification. Please note that all prices displayed exclude the cost of delivery. HiFi Corp takes utmost care to ensure that the displayed prices are correct. Where pricing on the website differs from the actual in-store pricing, the applicable price will be the lesser of the two prices, unless the lesser price is made in error and we have taken reasonable steps to rectify the error and, or where it is a website specific promotion for online purchases only or in branch-specific promotion for branch purchase only. Hence such promotional pricing will not be honoured. If a mistake is made or we display the incorrect price, we will correct this as soon as we are made aware of the incorrectly displayed price.

Goods made to order will incur additional costs.

7. Currency, Payment Methods and Transactional Security

We conduct all transactions in South African RAND (R) (ZAR) through PayU Payment Solutions (Pty) Ltd. When PayU Payment Solutions (Pty) Ltd processes a transaction for you via any of their secure payment web services, the transaction is encrypted. The PayU Payment Solutions (Pty) Ltd security policy can be found at https://www.payu.co.za/faqs/security.

Please also read the PayU Payment Solutions (Pty) Ltd Terms and Conditions, at https://www.payu.co.za/legal. By submitting a sales order through any of the HiFi Corp website services, you warrant that you are acting within the bounds of the law and that you have the legal capacity to transact or have the mandate to transact to do so. This includes that you have got the express permission (indemnity) of the person and or business whose information you are submitting/using through any of our services and that you are not in breach of the Consumer Protection Act or National Credit Act, or any other applicable legislation. You indemnify HiFi Corp, its Members and employees from any claim and/or liability from any third party arising out of your instructions and/or use of the service(s).

1. Credit Card payments: Only South African issued (Visa and Master) credit cards are accepted for online payments. On completing the purchase cycle we send the sales details to the bank if payment is unsuccessful or authorisation is not issued by the bank we cannot complete your purchase cycle.

2. Bank Deposits and Electronic Funds Transfer: Should you select to pay via a bank deposit or Electronic Fund Transfer, on completion of your order instruction will be emailed to you regarding the method in which monies must be deposited in HiFi Corp account subject to the following Terms and conditions:

3. EFT Pro: the full amount must be paid as per your order request within 48 hours of placing your order. We will cancel your order should you fail to deposit/transfer the funds within 48 hours of placing your order. The EFT must be in SA Rands (ZAR) only (no other currency will be accepted). HiFi Corp cannot be held liable for any delays, errors, fees, bank-affiliated fees / admin charges and currency fluctuations. PayU EFT Pro only facilitates the transaction between you and your bank. The terms and conditions existing between you and the Bank still apply.

4. For a direct deposit, the deposit must be in cash and SA Rand only, (no other currency will be accepted).

5. No cheque deposits are accepted.

6. Mobicred facilitates the credit transaction. The terms and conditions existing between you and mobicred still apply. The Delivery timeframe is relative and will depend on the time and date of the successful mobicred confirmation (please refer to our delivery timeframes T&Cs for info.

When paying using PayU EFT Pro, the communication process between you and your bank shall occur as it would when you are conducting an EFT with the Bank. It will redirect you to the online banking login screen and it will prompt you to log in with your online banking credentials. You will receive a one-time pin (OTP) which you would need to enter to confirm your payment.

It requires registration with 3D Secure when shopping online with us as a 3D secure merchant. No username and password to remember anymore. You will now receive a one-time pin (OTP) instead that will only be valid for one transaction when shopping at a 3D Secure merchant, protecting your Credit Card against fraudulent online use. We all love the convenience of shopping online but concerned about the risks that may be involved. Therefore, we at HiFi Corp deploy technology, such as 3D Secure, which will protect you while you shop.

HiFi Corp reserves the right, to prevent suspected fraud, to refuse to accept or process the payment of any order, and/or to cancel any sale concluded between you and HiFi Corp, in whole or in part, on notice to you. HiFi Corp shall only be liable to refund monies already paid by you (see HiFi Corp Refund Policy in point 26 in this regard) and accepts no other liability which may arise as a result of such refusal to process any order/sale.

7. Visa Checkout

Please carefully read the Visa Checkout terms of service ("Terms") on www.visa.co.za before using this as a payment method. By registering and creating a VISA CHECKOUT ACCOUNT, you have acknowledged that you understand and agree to all of the terms and have clicked an "I Accept" button or an equivalent indicator with regards to the use of Visa Checkout. Please refer to www.visa.co.za for a full set of VISA CHECKOUT terms and conditions.

By using VISA CHECKOUT as an online payment method, you agree to the following terms and conditions:

7.1. Any queries relating to your VISA CHECKOUT account, statement or unlawful payments will be directed to VISA CHECKOUT and not HiFi Corp

7.2. HiFi Corp is in no way obliged to assist, direct or manage any VISA CHECKOUT concerns, issues or general information requests and no such requests will be entertained

7.3. VISA CHECKOUT returns and exchanges will be dealt with in the same way as any other product return. Please refer to our Returns Terms and Conditions

7.4 HiFi Corp cannot be held liable for the time it takes for your OTP that is required for 3D Secure payments, and is in no way obligated to honor any promotional and or limited stock products should these be sold out after your application is approved. For limited stock promotions we recommend that if you are not an existing VISA CHECKOUT user to please select a different payment method

8. Payflex facilitates the credit transaction. The terms and conditions existing between you and Payflex still apply. The Delivery timeframe is relative and will depend on the time and date of the successful Payflex confirmation (please refer to our delivery timeframes T&Cs for info.

8. Delivery

1. General Delivery Information

Unless otherwise specifically stated or specifically agreed to, the delivery charges will be for your account.

1.1. HiFi Corp delivers within the borders of South Africa only.

1.2. Deliveries are door-to-door and must be to a physical address within the borders of South Africa and not a Post Box. We do not deliver to any postal addresses. Please ensure all delivery details including the postal code are accurate, as you will be liable for all additional handling and shipping charges because of such errors. Please ensure someone is available to sign for and receive your goods at the time of delivery. We will deem it you, as the purchaser, assigns without prejudice and without a proxy, to a party other than yourself, to sign for your goods at your specified and confirmed delivery address should you not be present at the time of delivery.

1.3. You accept that HiFi Corp does not have to prove that you received the delivery of such goods. You agree that it would only require us to prove that someone, not necessarily yourself, signed for the goods at your specified and confirmed delivery address. Although we monitor every purchase order to ensure we deliver your package.

1.4. Should you have not received your delivery of goods after 24 hours of the expired delivery period, you need to contact us within a maximum of 48 hours. Should you not notify us of a ‘no delivery’ within the period, you agree that we would deem you received the purchased goods.

1.5. Delivery of products purchased through the online store is subject to the geographical delivery framework as determined by our courier partner. Should your delivery address fall into one of these categories, you will be liable for any additional costs incurred in delivery, storage and or returning the parcel. (Category list as follows; plots, farms, mines, military bases, major chain stores, power stations, game reserves and lodges and harbours).

2. Failed delivery:

2.1. We will notify you of a failed delivery i.e. where no one was at the specified delivery address to receive and sign for the goods at the time of delivery. We will attempt to reschedule the delivery with you within 24–48 hours; however, you may be liable if we incur any additional handling and shipping charges for a re-delivery.

2.2. Goods shipped in error /Incorrect goods delivered:

In the unfortunate event that you receive a delivery whereby the goods delivered to you does not match your products or its quantity as per your waybill/purchase order, you agree to notify us immediately upon receipt of such delivery on 0860 459 459, to have the incorrect goods collected and the correct goods delivered to you.

3. Damaged Goods delivered:

Please notify us within 24 hours of receipt of delivery on 0860 459 459, in the regrettable event that you receive a damaged product. We will do our best to have the damaged product collected and a new product delivered to you within a maximum of 48 hours (weekdays only).

4. Price of delivery:

Delivery prices differ and are determined by the following:

4.1. Location within major centres or outlying Delivery Areas.

4.2. Type of delivery. (Normal order, special order, customer order).

4.3. Weight and Dimensions of the total purchase order.

4.4. In the event of special delivery deals, the price of the product or total purchase order value could determine the delivery rate.

4.5. The price of your delivery is calculated automatically and will be displayed before the payment process, in the shopping cart and at checkout.

5. Delivery Periods important to note:

5.1. Delivery service will start on payment confirmation received (or only after requested supporting documents like the verification of a TV License and a copy of an I.D) have been received

5.2. Delivery periods will be effected within the selected delivery type timeframe, after collection from point of dispatch and between Major Centres from Monday to Friday.

5.3. We deliver from Monday to Friday from 08:00 to 17:00 to both business and residential addresses. No deliveries take place on a Saturday or Sunday or any other Public Holiday. We may request identification upon delivery. Major centres include any destination within a 50km radius of the following cities: Pretoria, Johannesburg, Bloemfontein, Cape Town, George, Port Elizabeth, East London, Durban, Pietermaritzburg and Nelspruit. Delivery to the major centres is usually within 5 working days. The following areas may experience delays because of airline constraints: George, Nelspruit, Richards Bay, Polokwane and Welkom.

CREDIT TERMS AND CONDITIONS.

The monthly instalment and total credit price include interest as shown, basic insurance, initiation fee, service fee and VAT which is in line with chain deal calculator.

Delivery charges, deposit, comprehensive insurance and extended warranties are excluded. ‘Credit’ and ‘No Deposit’ offers remain subject to credit approval, an affordability assessment as required by the National Credit Act and a debit order where relevant.

9. Interest Rate, Deposit, Installment and Credit Price May Vary by Credit Profile and Loan Term

HiFi Corp may require you to produce proof of an insurance policy or take up insurance with us. The minimum application requirements include a copy of an ID document, latest payslip, 3 months’ bank statements, monthly expense details and your household content insurance or Credit Life policy documents. These requirements depend on your employment status and risk profile. All offers are valid while stocks last and cannot be used with other in-store promotions. Ask the sales representatives for details. Unless otherwise stated, matching products and complementary accessories are not included in the price shown. All major credit cards accepted.

Connect Financial Solutions (Pty) Ltd, (Reg no.: 2018/431596/07) is an authorised Financial Service provider and a registered Credit Provider (NCRCP11158) trading as HiFi Corp.

1. Quick On-Line Credit App Terms and Conditions. (T&Cs)

1.1. General

1.2. Quick On-Line Credit App is subject to your acceptance of the T&Cs set out. By clicking on the tick-box provided, you acknowledge that you have read and understood the use of the website’s terms and conditions and the Quick On-Line Credit App and agree to be bound by them.

1.3. These T&Cs must be read together with our website Terms of Use, a copy of which can be found at www.hificorp.co.za or you can request them from us by email or calling by our call centre.

1.4. Quick On-line Credit App Process.

1.5. By completing and submitting this Quick On-Line Credit App, you;

1.6. Confirm that you have read and understood these T&Cs, the meaning and that the Quick On-Line Credit App is subject the full credit application terms and conditions which include an affordability assessment as required by the National Credit Act, as amended to, (“NCA”);

1.7. Confirm that you are the person whose details you have given to us as the applicant in the quick online credit app;

1.8. Confirm all information that you provide us is truthful, complete and correct. You must immediately notify us if any of your information changes;

1.9. Confirm you can apply for credit and to enter a credit agreement with us which includes that you are mentally sound, not under the influence of alcohol or drugs, above the age of 18 and got written consent from your spouse or civil partner. (where applicable);

1.10. Consent to the further processing of your personal information for purposes relating to the Quick On-Line Credit App, including any Credit Bureau and other agencies, as permitted by law,

1.11. Once you receive confirmation that you qualify for credit confirmation of which you will receive by email and/or SMS, we require that you visit any HiFi Corp store, quote your ID number or passport number and complete a full credit application.

1.12. Minimum full credit application T&Cs include:

1.12.1. ID Book or Passport (for non-RSA nationals);

1.12.2. Latest payslip;

1.12.3. (three) months’ bank statements;

1.12.4. Monthly expense details and your household content insurance and/or Credit Life policy documents; ).

1.12.5. These requirements are dependent on your employment status and risk profile. INTEREST RATE, DEPOSIT, INSTALMENT AND CREDIT PRICE MAY VARY BY CREDIT PROFILE AND TERM LOAN.

1.13. The Quick On-Line Credit App is subject to the verification of the identification of the applicant being above the age of 18, who has a valid identity document or passport.

1.14. Your Quick On-Line Credit App offer will only be valid for 7 (seven) days from Quick On-Line Credit App Date.

2. Disclosures and consent

2.1. Connect Financial Solutions (Pty) Ltd (Reg no.: 2018/431596/07) an authorised Financial Service provider and a registered Credit Provider (NCRCP11158) trading as HiFi Corp.

2.3. You consent to and agree that Pepkor Trading (Pty) Ltd can access any of your personal information required from any Credit Bureau and other agencies, as permitted by law, to:

2.4. Make enquiries to get or confirm your credit profile and repayment behaviour;

2.5. To supply and/or submit any information about you or provided to us by you;

2.6. Seek, verify and receive information from any credit bureau or a third party (with whom you have financial relations) when assessing your quick online credit app or your creditworthiness;

2.7. To disclose the above information as required in law; and,

2.8. to keep records of your personal and credit information in any database under the “NCA”) requirements.

2.9. You acknowledge and understand that a credit bureau will provide us with credit profile information and possibly a credit score reflecting your creditworthiness. You cannot hold us responsible for any loss that you may suffer or damage that you may incur caused by any credit bureaus or agency.

3. Information Security Policy

3.1. You agree to keep your information safe and to not disclose it to any unauthorised third party. You further agree that we cannot be held liable for any damages or loss sustained by you because of such information becoming known to third parties, whether through your actions or fraud, malware or phishing.

3.2. We reserve the right to suspend any account that we believe may have been compromised accordingly.

3.3. You must notify us immediately if you believe that we have processed your information without your permission. You can contact us on our call centre number or e-mail address as per the details below.

4. Law

4.1. This Quick On-Line Credit App is governed by the laws of the Republic of South Africa, irrespective of whether you are South African or are accessing our website outside of the Republic of South Africa.

4.2. In terms of the Electronic Communications and Transactions Act of 2002, as amended, (“ECTA”) these Ts&Cs are binding and legally enforceable against you. We do not sell any products via this Quick On-Line Credit App, and ECTA relating to electronic transactions do not apply regarding the Quick On-Line Credit App.

4.3. You may resolve any dispute that may arise between us by alternative dispute resolution, or to file a complaint with the National Credit Regulator, (“NCA”) or to apply to the Tribunal as per details below.

4.4. Subject to the “NCA”, we may, from time to time, update or change these Ts&Cs. We recommend that you read these Ts&Cs every time you access and use our website. Amended Ts&Cs will bear a different version number on the footer of each page and will supersede and replace any previous Ts&Cs.

4.5. No indulgence or extension of time that either you or us may grant to the other will make up a waiver or, limit any existing or future rights of the grantor in terms except if the grantor has signed a written document expressly waiving or limiting such rights.

4.6. We are entitled to cede, assign and delegate all or any of the rights and obligations in terms of these T&Cs without notice to you.

4.7. All provisions of these Ts&Cs are, notwithstanding how they have been grouped or linked grammatically, severable from each other. Any provision of these Ts&Cs which is, or becomes unenforceable, whether because of being voided, rendered invalid, illegal, unlawful or for any other reason whatever, shall, only if it is so unenforceable, be treated as not having been written and the remaining provisions of these Ts&Cs shall remain in full force and effect.

5. Contact Details

The following contact details are hereby disclosed:

Customer Care: 010 211 1120 or [email protected]

Credit Ombudsman: 086 1662 837.

National Credit Regulator: 086 062 7627.

Credit Bureau: 086 1128 364.

10. Lay-By Terms and Conditions

1. DEFINITIONS

In this agreement, unless the context shows differently: -

1.1. “Agreement” means these terms and conditions, including the Schedule and all written notices that the supplier has given to the consumer;DEFINITIONS

1.2. “Business day” means any day except a Saturday, Sunday or South African public holiday;

1.3. “Consumer”/ “you”/ “your” means the person who has agreed to enter this Agreement and whose details are recorded in the Schedule;

1.4. “Schedule (s)” means the Retail Lay-by Schedule attached to these terms and conditions which records the purchase price of the goods, the number of amounts to be deposited, the quantity of the amounts to be deposited, the dates on which the amounts need to be deposited and any other Schedules which may be attached hereto by agreement between the parties;

1.5. “Supplier”/ “we”/ “us”/ “our” means JDG Trading Pty (Ltd);

1.6. “VAT” means the value-added tax chargeable under the Value-Added Tax Act 89 of 1991;

1.7. The headings of the various clauses in this Agreement have been inserted purely for convenience, and they will not be used to interpret the Agreement.

1.8. Any reference to a gender includes the other genders; and

1.9. The singular includes the plural and vice versa (the other way around).

2. INTRODUCTION

You have agreed: -

2.1. To pay for the goods by making regular deposits until payment of the full purchase price, as set out in the Schedule.

2.2. You understand and agree that the goods will not be delivered to you and you will not become the owner thereof until you have paid the full purchase price for the goods. The goods will remain at our risk until you have accepted delivery of them.

3. YOU AGREE THAT: -

3.1. This Agreement represents the entire agreement between you and the supplier and that no alterations or additions to this Agreement may be effected unless agreed to by both parties, reduced to writing and signed by you and a duly authorised representative of the supplier; and

3.2. For this Agreement “signature” or “signed” does not include an electronic signature as contemplated in the Electronic Communications and Transactions Act 25 of 2002 (“ECT Act”).

4. PAYMENT OF DEPOSIT AND INSTALMENTS

4.1. You understand and agree that: -

4.1.1. The purchase price of the goods includes VAT at the current rate of tax; and

4.1.2. If before the full purchase price of the goods is paid by you, the VAT rate is changed concerning the supply of the goods, we may recover the VAT increase from you before delivery of the goods.

4.2. The Agreement will start upon signature of the Agreement and payment of the initial deposit set out in the Schedule.

4.3. Thereafter, you must deposit the monthly amounts by the due date until the last payment date. You must deposit all amounts at the address of the store, as detailed in the Schedule, or via a direct deposit into the bank account of the store.

4.4.We will apply the deposits towards the settlement of the purchase price on the last payment date.

5. TERMINATION OF THE AGREEMENT

5.1. If you end the Agreement before paying the full purchase price, or fail to complete the payment for the goods within 60 (sixty) business days after the last payment date, we:

5.2. May charge a termination penalty of 1% of the full purchase price of the goods. At your request, we will provide you with written details on how the penalty was calculated. We will not charge a termination penalty if sufficient proof that your failure to complete payment was due to death or your hospitalisation;

5.3. After deducting the termination penalty (if any), we will refund you any amounts paid by you under this Agreement;

5.4. You understand and agree that if the agreement had been terminated for any reason and you wish to buy other or similar goods, they will require you to agree with us and the current price of the goods will then apply.

6. STATEMENTS OF ACCOUNT AND CONTACT DETAILS

6.1. We will deliver a monthly statement of account to you by email or SMS, as elected by you.

6.2. You must check each statement as soon as you receive it and inform us within 7 days of receipt if you think a statement is not correct.

6.3. It is your responsibility to provide us with the correct contact details and to inform us of any changes.

7. DELIVERY OF GOODS

7.1. We will make every reasonable effort to deliver the goods to you as soon as possible after we have received the full purchase price of the goods.

7.2. We cannot be responsible for failure to perform or to deliver or delays in performance or delivery due to circumstances beyond our control (“force majeure”.) We will not be liable to you for any loss arising from any failure or delay in performance or providing the goods resulting from “force majeure” events. We will use reasonable attempts to continue to perform in terms of this Agreement as soon as performance becomes possible. We may contact you to agree on alternative dates for delivery, but will not require you to accept delivery at an unreasonable time.

7.3. You understand and agree that the goods, as set out in the Schedule, are identified and described by style, make, model, kind, design or category (“Type”). This does not mean that we set aside specific goods for the duration of the Lay-by agreement, but that we deliver that Type to you after receipt of the full purchase price for the goods.

7.4. If for reasons beyond our reasonable control, we cannot deliver that Type to you, we will, at your option: -

7.4.1. Supply you with an equivalent quantity of goods that are comparable or superior in description, design or quality; or

7.4.2. Refund to you the amounts deposited with us for the goods, with interest, under the Prescribed Rate of Interest Act 55 of 1975.

7.5. It is your responsibility to provide us with the correct delivery address before delivery of the goods.

8. TRANSFER OF RIGHTS

8.1. Unless you have got our prior written consent, it will not entitle you to cede, delegate, assign or transfer all or any part of your rights or obligations under this Agreement.

8.2. You allow us and agree that we may cede any part or all of our rights under this Agreement or transfer any part or all of our rights or obligations (whether by delegation or assignment) under this Agreement to any third party. You further agree that it shall not be necessary for us to provide prior notification to you in the event of any such cession or transfer.

9. CONTACT DETAILS

The following contact details are hereby disclosed:

Customer Care: 0860 459 459

Email Address: [email protected]

National Consumer Commission: 012 761 3000

Consumer Goods and Services Ombudsman: 0860 000 272

10. ADDRESS FOR NOTICES AND LEGAL PROCESSES

10.1. You agree to accept any notice and legal processes under this Agreement at the address recorded in the Schedule. (This address is known in law as your domicilium citandi et executandi or domicile address).

10.2. We choose as our domicile address where you must deliver all notices and legal processes as Marlboro House 6 Eastern Service Road Eastgate, Sandton 2090.

10.3. If you want to change the address where you agree to accept notices and legal processes, then you must send us a notice in writing by registered post. The notice must: -

10.3.1. Inform us you are changing your address; and

10.3.2. Set out the new address at which you agree to accept notices.

10.4. Any new address must be a physical address in the Republic of South Africa.

10.5. If we send a notice to you: -

10.5.1. By prepaid registered post to your address, we will treat it as if you have received it 7 (seven) days after posting; and

10.5.2. By hand, we will treat it as if you have received it on the date of delivery.

10.6. When we treat a notice as if you have received it by a certain date, it means that we do not have to prove that you received it then. If you claim that you did not receive the notice by that date, then you will have to prove it.

11. GOVERNING LAW AND JURISDICTION

11.1. This Agreement is governed by the laws of the Republic of South Africa.

11.2. You agree that the supplier may bring legal proceedings against you relating to this Agreement in any Magistrate’s Court that has jurisdiction, even if the amount of the claim may exceed the jurisdiction of that court. This does not prevent the supplier from bringing legal proceedings in a High Court that has jurisdiction.

12. GENERAL

12.1. We do not lose any of our rights under this Agreement if we do not insist immediately and in every instance on these rights. You may not use it as a defence if we had a right which we did not enforce at the relevant time.

12.2. If any term or condition of this Agreement becomes unenforceable for any reason, that term or condition is severable from and shall not affect the validity of any other term or condition in this Agreement.

11. Online Exclusive Promotions

1. These Terms of the Online Exclusive Offers (Promotion) together with the HiFi Corp Standard Terms and Conditions www.hificorp.co.za set out the terms and conditions that will apply when you place an order through the HiFi Corp operated website only and you purchase goods advertised as part of this promotion. Please note that the terms and conditions that apply to this promotion differ in certain parts from the terms and conditions that apply to order other products. We will explain later such differences in these Terms. If you cannot understand or have questions about these Terms, please contact HiFi Corp on 0860 459 459. Please note that these Terms are subject to change so review and save or print a copy of the current terms and conditions before each order that you submit.

1.2. The Promotion is the sale of certain online-only products as advertised on the specific product, for the advertised specific day, whereby the advertised goods will be sold at a discounted price for that specific day, and available for purchase online only.

1.3. The Promotion starts at HiFi Corp online only on the advertised and advertised day at 08:00 am and ends on the advertised and mentioned day at 00:00 pm. We will accept no purchases after midnight on the advertised and mentioned day.

1.4. You will need to be logged into the HiFi Corp website to use the promotion.

2. ORDER AND ACCEPTANCE

2.1. Each order submitted, which includes the receipt of the full purchase price, makes up an offer to purchase products. Orders are subject to HiFi Corp acceptance and may be refused at HiFi Corp discretion, for example, where:

2.1.1. We cannot process orders because of an error in the information you have provided;

2.1.2. There is an error on the website relating to the products you have ordered, for example, an error relating to the price or description of the product as displayed on the website; or

2.2. The products you ordered are no longer available on the website.

2.3. After HiFi Corp receives your order, you will receive an email confirming receipt of your order. If you do not receive an email, contact HiFi Corp before you try to place another order for the same product.

2.4. You will receive an email when your order is being dispatched confirming that your order was accepted and is on its way to you.

2.5. If you have questions regarding HiFi Corp order acceptance policy (Agreement of sale), or if you consider that your order was rejected in error, please contact HiFi Corp on 0860 459 459.

3. PRODUCT AVAILABILITY

3.1. HiFi Corp has the Right to change information about products displayed on the website. For example, information about prices, description or the availability of products and may do so without first giving you notice of the changes.

3.2. HiFi Corp will not, however, change the price, availability or description of any product after we have accepted an order and cannot guarantee the performance of any third party and shall not be held liable for any act or default by a third party.

3.3. Because of the stock quantity, each customer may not purchase more than one product using this Promotion.

4. CUSTOMER STARTED ORDER CANCELLATIONS AND CHANGES.

4.1 You can change or cancel your order before we have processed your order. To change your processed order, please contact HiFi Corp. If we have already dispatched your order, you can request a refund of the product, please see our Return Policy..

5. DELIVERY

5.1. Any delivery dates provided to you in connection with your order are estimates. Although the aim is to provide you with as accurate estimates as possible, HiFi Corp cannot promise that they are accurate..

5.2. The product that is delivered to you will become your property at the time that you receive it, provided that HiFi Corp has received full payment for the product. As soon as HiFi Corp has delivered the product to you, you will become responsible for it and any loss or damage to it thereafter..

5.3. Please see the delivery policy for further details.

6. GENERAL.

6.1. Participants of this promotion agree that HiFi Corp will, subject to prevailing law, have no liability for any injuries, losses, costs, damage or disappointment of any kind resulting in whole or in part, directly or indirectly from acceptance, misuse or use of the promotion, or participation in this promotion..

6.2. If they deem any provision or part of these rules void or otherwise unenforceable in law, then that provision or part shall be deemed excluded and the rest of these Rules shall remain in force..

6.3. Any violation of these rules will cause the immediate disqualification of the transgressing participant from the promotion.

12. Television License

1. HiFi Corp requires you to produce a valid TV license and ID document when purchasing a TV. First-time buyers may purchase a TV license in-store.

In terms of the Broadcasting Act and Television License Regulations, license holders are required to note and/or comply with: Statutory obligations of a television license:

1.1. A television license is valid only at the permanent address reflected on the license. .

1.2. A person purchasing a television set must have a valid (paid-up) TV license. .

You may not purchase a television set using someone else’s TV license.

1.3. When taking out a domestic/household television license for the first time, we require a person to provide his/her details: surname, initials, a copy of an ID document, fixed address and contact details..

1.4. When renewing a television license, we require a person to present an existing license, a copy thereof, or a renewal notice.

1.5. A license holder must notify the SABC, in writing, of a change of address within 30 days..

1.6. A television license is not transferable from one license holder to another except between spouses or between unmarried “life partners” in a permanent relationship or upon the death of a husband/wife or partner..

1.7. A single domestic television license is required per household regardless of the number of TV sets, provided that all sets used are at the license holder’s residential premises.

1.8. HiFi Corp requires a separate domestic television license at the full annual tariff for an additional TV at a new residential property (e.g., a holiday home) since it involves a different physical address.

1.9. “Family members of a television license holder”–defined as all persons who are permanent residents with the license holder, and; depend on him/her, and are owed a legal duty of support by the license holder–are covered by a single TV license in his/her name. A person has to meet all three conditions to be covered by a household’s TV license. Such domestic license covers a license holder and his/her immediate, dependent family members–with a married couple, a husband/wife and his/her dependent, minor children. Adult (non-dependent) children or more distant relatives–such as adult children, parents/ grandparents, brothers/sisters, uncles/aunts–or boarders or lodgers sharing a family’s home, are not defined as family members. They are separately liable for television sets in their possession and/or used by them.

13. Ownership and Content

All materials published on the HiFi Corp website are protected by copyright and owned or controlled by HiFi Corp or the party accredited as the producer of the content, software or other material. We shall construe nothing in these terms and conditions of use as conferring by implication or otherwise, any license or right under this copyright, trademark, database right or other intellectual property or proprietary interest of HiFi Corp or any third party. All logos, names and trademarks, which appear on the website are the intellectual property of HiFi Corp or are used by HiFi Corp under license. HiFi Corp will prosecute any violation of intellectual property rights to the fullest extent that the law permits. We prohibit reproduction of part or all of the contents in any form other than strictly for individual use.

If you respond to HiFi Corp via e-mail, surveys, forums, registration, or any other communication medium with any information, including but not limited to feedback, data, questions, comments or suggestions, but excluding your personal data, the information will not be deemed confidential. HiFi Corp will not have any obligation to keep such information confidential and will be free to reproduce, use, disclose and distribute the information to others without limitation. HiFi Corp will also be able to use any ideas, concepts, know-how or techniques in the information for any purpose, including but not limited to developing, manufacturing and marketing products, which incorporate or otherwise rely on the information. You consent to the aforesaid use of such information. By submitting information, you agree that HiFi Corp may publish the information, use it as part of its operations, and incorporate its concepts in HiFi Corp goods or for any other purposes, which HiFi Corp considers necessary, without liability.

HiFi Corp will deal with your personal information in terms of the privacy policy: http://www.hificorp.co.za/privacy/

14. Disclaimer

1. When you visit the HiFi Corp Website, you consent to receive communication from HiFi Corp electronically and agree that all agreements, notices, disclosures and other communication sent by HiFi Corp satisfy any legal requirements, including but not limited to the requirement that such communications should be “in writing”.

2. You ensure that the goods are fit for the purpose for which you want to buy them and are in excellent condition and free of any form of defects before you take delivery of the goods. It is the responsibility of the customer to ensure, before delivery, that the goods listed on the till slip or your purchase order correspond in description, price and quantity with the goods purchased. You agree to adhere to the user/manufacturer’s instructions and ensure that you make yourself aware of all product warnings and safety instructions before the installation or use of all products purchased from HiFi Corp. You are to keep proof of any repairs conducted and allowed by HiFi Corp and proof of purchase on all returned goods.

3. You must make sure of all measurements and sizes before purchasing your goods, as we will not replace or refund you if the goods do not fit into the room/intended location or through a door.

4. The onus is on you to advise us if the goods are for a particular purpose when entering the transaction, and we cannot be held liable if you have not advised us of the goods particular purpose.

5. HiFi Corp provides the website “as is” and “as available” and to the extent permissible by law disclaims warranties including but not limited to a warranty of title, merchantability, non-infringement, fitness for a particular purpose and that the website is free from defects, uninterrupted and error-free. While HiFi Corp attempts to provide accurate and timely information, HiFi Corp cannot guarantee this. HiFi Corp may correct and change the website if required. The HiFi Corp goods and services described on the website are available in RSA, through the HiFi Corp branch network.

6. Although HiFi Corp has tried to display the goods and their colours as accurately as possible, the displayed products and colours of the products will also depend upon your equipment and HiFi Corp cannot guarantee that your equipment will display an accurate representation of the actual goods or their colours. HiFi Corp will not be liable for any other website provided by any third party. It does not include all accessories shown with products for presentation in the price, nor are such products guaranteed to be available for sale by HiFi Corp. In the event of delivery delays or out-of-stock situations, we will notify you and we will do our very best to ensure a speedy fulfilment.

7. Image Disclaimer: Where products are displayed with compatible devices, we will not include these devices as part of the sales price unless specifically identified as part of a product bundle. In all other cases, we show images to display products within a lifestyle setting and do not include part of a sales proposal including any said devices or lifestyle additions.

15. Limitation of Liability

HiFi Corp is to be exempted from any liability due to a customer failing to provide accurate registration information, or a customer failing to view special warnings, etc.

Subject to applicable law, you agree to indemnify, defend, and hold HiFi Corp harmless against any claim or liability (including attorneys’ fees) arising out of your use of the website.

16. Availability and Termination of Orders

HiFi Corp may immediately terminate use of and access to the website if you breach the terms. This will be without prejudice to any other remedies and rights that we may have in terms of the law, including but not limited to claims for specific performance and damages. Save for certain exceptions (Software, Games, Music, and DVD) and subject to certain charges.

17. Governing Law and Jurisdiction

This Agreement is governed by the laws of the Republic of South Africa.

You agree that we may bring legal proceedings against you relating to this Agreement in any Magistrate’s Court that has jurisdiction, even if the amount of the claim may exceed the jurisdiction of that court. This does not prevent us from bringing legal proceedings in a High Court that has jurisdiction.

We choose as our domicile address where you must deliver all notices and legal processes, the following address: Marlboro House, 6 Eastern Service Road, Eastgate, Sandton, 2090

18. PAIA Manual

https://www.pepkor.co.za/wp-content/uploads/2018/08/PAIA-Manual_Final.pdf.

19. Black Friday Campaign

1. This promotional offer is subject to your acceptance of the Terms and Conditions set out herein.

2. You acknowledge that you have read and understood these Terms and Conditions.

These Terms and Condition will govern the redemption of the offer from any HiFi Corp store.

3. This promotion is promoted by HiFi Corp, a brand of Pepkor Trading (Pty) Ltd (Reg. No. 1958/003362/07) (“the Promoter”).

4. Promotion Period: Every Friday (“The Promotion Period”) when and if advertised.

5. The Offer: On selected Friday’s, selected goods will be on promotion for that day only. We will advertise selected goods in-store and online.

6. This Offer is only available to cash and credit customers and not available on layby. The offer is available for in-store and online purchases.

7. The offer only applies to one purchase per customer. Online purchases made through several logins and using the same card will be disqualified. Use of any other person’s login details will disqualify your order.

8. HiFi Corp reserves the right, in its sole discretion and to the extent permitted by law, to amend these Terms and Conditions.

9. Stock is limited, and HiFi Corp reserves the right to stop the promotion once we have sold each specific product. All orders are subject to stock availability and no correspondence will be entered into should stock no longer be available.

10. HiFi Corp assumes no liability for any direct or indirect loss or damage arising from your participation in the offer or whether arising from negligence or otherwise. All customers, whilst taking part in this Offer, indemnifies HiFi Corp and holds HiFi Corp harmless for any loss, damage, harm or injury (whether arising from negligence or otherwise) which may be sustained as a result of any claim, costs, expense, loss or damages which may be made by any third party.

11. HiFi Corp assumes no risk and/or liability whatsoever for any interruption in services and/or the failure of any supplier to meet any technical element of this Offer which may result in a customer not successfully taking up the Offer.

12. This Offer cannot be used with any other promotional offer.

13. Any purchases, which are conducted contrary to the requirements of these terms and conditions, will be cancelled and we will refund the customer should we should cancel their order/disqualify.

14. It is your responsibility to ensure that the information provided is accurate, complete and up to date.

20. Gift Cards

Physical Gift Cards:

1. The Gift Card carries no value unless money is loaded onto the card either in store or electronically. The Gift Card may be used to purchase from any HiFi Corp store in South Africa. Purchases will be deducted from the balance on the Gift Card until there is a zero balance, however the value of the Gift Card balance may be increased at any stage. The Gift Card balance may be checked in store or through the HiFi Corp call centre on 060 459 459. The balance as reflected on the HiFi Corp system will be considered binding. All transactions will be honoured to the maximum value of the Gift Card

2. The HiFi Corp Gift Card is valid for a period of 3 (three) years from date of activation or upon full redemption thereof, whichever occurs earlier. However, where the balance of the Gift Card has been increased then it will remain valid for a period of (3) three years from the date of top-up or upon full redemption thereof, whichever occurs earlier – irrespective of the date of activation.

3. HiFi Corp, it’s owners and it’s duly appointed agents will not be held liable for damage, loss, theft or copying of the original Gift Card, and it will not be held liable for any form of reimbursement or compensation of any nature whatsoever.

4. An electronic Gift Card is an SMS version of the physical Gift Card and the same terms and conditions apply. In addition to the following;

5. Should you not utilize the full value of your Electronic gift card on your first purchase, the balance will be transferred to a physical gift card.

6. The Electronic Gift Card cannot be topped up nor be SMS’d (Transferred) to a third party.

7. Should the Electronic Gift Card be deleted or the Customer’s cellphone lost/stolen, HiFi Corp will be not be liable for any reimbursement of any nature. SMS can be resent, but only to the original number.

8. The usage of the Electronic Gift Card is solely at the risk and discretion of the Customer

9. HiFi Corp will not be held responsible for any cellular network service operator's delay in forwarding an Electronic Gift Card to you

10. The Electronic Gift Card will only be accepted if a valid Electronic gift card number in SMS format is presented to the Cashier

The Gift Card may not be

11. Exchanged for cash; or

12. Used for the payment of an account;

13. no cash change will be given on purchases made with the Gift Card. Security:

14. You are responsible for the safekeeping of your Gift Card. Keep your Gift Card in a safe place as; if stolen, it may still be used to make purchases. Lost or Stolen Gift Cards will not be replaced or refunded. However, should you be in possession of the gift card number, you can call the HiFi Corp call centre Centre on 060 459 459 to report it lost or stolen, we will then block the remaining amount on the Gift Card and transfer it to another Gift Card, available when you next visit a HiFi Corp Store.

General:

15. For all our purchase terms and conditions please refer to our website at www.hificorp.co.za (http//www.hificorp.co.za) Our in store signage, Our customer service help line 060 459 459 or please ask any one of our store managers.

21. 3 Year Warranty

Please note that all HiFi Corp terms and conditions are subject to the Consumer Protection Act 68 of 2008 (CPA) and in no way override or circumvent any rights the Purchaser may have in terms thereof.

The Purchaser has to register the extended warranty online at https://www.hificorp.co.za within the first 30 calendar days from the date of purchase on the proof of purchase (invoice), in order to qualify for the extended warranty.

This agreement (“the extended warranty”) has been entered into between HiFi Corp and the Purchaser in respect of the equipment (hardware) described on the proof of purchase (invoice), as soon as the online registration has been completed.

Only notebooks (laptops) and desktop computers sold by HiFi Corp on or after the launch date of 01 June 2019, qualify for this extended warranty program. No other product will qualify for this warranty.

The manufacturer’s warranty starts on the day of the equipment (goods) purchase. The extended warranty starts one (1) calendar day after the manufacturer’s warranty expires and will extend the warranty by an additional 24 calendar months (2 years)

All terms and conditions of the standard manufacturer’s warranty apply to the extended warranty.

This means that damage caused by, or evidence of the following (but not limited to) will invalidate the manufacturer’s warranty and will not be covered under the extended warranty either:

1. Lightning damage to any electronic equipment.

2. Extended exposure to moisture and humidity.

3. Liquid contamination.

4. Fire or heat damage.

5. Acts of God.

6. War.

7. Public disturbances.

8. Connection to incorrect voltage or damage due to electrical power surges, load shedding or power interruptions.

9. Normal wear and tear.

10. Accidental damage.

11. Misuse or abuse.

12. Failure to properly maintain the equipment or goods.

13. Use of improper cleaning methods, products or equipment.

14. Infestation by insects or vermin.

15. Incorrect installation.

16. Incorrect operation.

17. Use for which it is not designed (e.g. commercial or industrial environment).

18. Use of faulty or leaking batteries in electronic equipment.

19. Damage caused by the use of remanufactured or generic accessories (eg. universal power supplies).

20. Incomplete or incorrect customer instruction/education.

21. Evidence of tampering or repair by a non-approved service centre.

22. Altered or removed serial number.

23. Prolonged and excessive periods of maximum volume and loudness leading to damage of speakers and/or speaker boxes

24. Damage causing LCD (Liquid Crystal Display) leakage or screen cracks.

25. Software related faults (no hardware fault) on electronic equipment

26. Faulty, expired on non-compatible software drivers on electronic equipment.

27. Damage caused by viruses or malicious software on electronic equipment.

28. Damage to Windows software registry on equipment fitted with a Windows operating system.

29. Theft or Accidental loss of equipment (product).

Any other exclusions not listed above, but listed in the specific product terms & conditions supplied by the manufacturer with the equipment (goods) or referred to on the manufacturer’s website are also applicable.

Should the equipment (goods) require repairs in terms of the warranty during the course of the joint warranty period, the Purchaser has to bring the equipment (goods) to a HiFi Corp branch of his/her/its choice in order to submit the goods for repair

Kindly note that the extended warranty is a repair warranty and does not automatically entitle the Purchaser to a replacement of the product (goods) or a refund.

Upon submission of the equipment (goods), the Purchaser must furnish HiFi Corp with a proof of purchase of the original product.

After any repairs have been conducted on equipment (goods), HiFi Corp will notify the Purchaser that the product is available for collection. The Purchaser must collect the equipment (goods) within a period of 3 (three) months, failing which the equipment (goods) will be sold in order to defray costs.

During the extended warranty period, should it not be possible to repair the equipment (goods) for whatever reason, HiFi Corp will replace the product with a new product to the same or better specifications than the original unit purchased. This new product may not include an extended warranty, but will carry a standard manufacturer’s warranty, starting on the date of issue of the new product.

If, for any reason during the extended warranty period, HiFi Corp is unable to supply a product with the same or better specifications than that of the original unit purchased, during the extended warranty period, HiFi Corp will supply the customer with an HiFi Corp gift card or online voucher to the same value of the original purchase, as indicated on the proof of purchase (invoice). Any special promotions or discount at the time of purchase, will not entitle the Purchaser to a higher value than the price paid for the equipment (goods).

If, at any time, HiFi Corp should decide to refund any money paid for a product, the refund will be equivalent to the value (price) paid for the equipment (goods) at the time of purchase, as indicated on the proof of purchase (invoice). Any special promotions or discount at the time of purchase, will not entitle the Purchaser to a higher refund than the price paid for the equipment (goods).

All HiFi Corp products are backed up by a manufacturer’s or supplier’s warranty within the first year of purchase. For more details on the exact manufacturer’s warranty of a product, kindly refer to the documentation supplied with your unit, on the manufacturer’s website or enquire at your nearest HiFi Corp store.

This extended warranty will be added and registered to the specific equipment (goods) and to the Purchaser as a free value added product and is not refundable or transferrable in any way

The Purchaser may also contact the Customer Resolution Centre (0860 459 459) to assist with further details on this program

22. Promotions and Competitions

Products and Promotions may not be available at all our outlets. All items, unless specified otherwise may be ordered online at www.hificorp.co.za

Terms and Conditions for Online Promotional Offers

These are the standard terms and conditions for promotional offers conducted or promoted by JD Consumer Electronics and Appliances t/a HiFi Corp

Your – participation in the promotional offer; and/or fulfilment of the conditions pertaining to a promotional offer; constitutes your binding acceptance of these terms and conditions.

Entrance criteria:

1. This promotional offer is exclusive to HiFi Corp online purchases (www.hificorp.co.za).

2. Stocks are limited

3. Customers should log on the HiFi Corp website by strictly using their specific user login details. Use of other person’s login detail will disqualify your order.

4. Online purchases made through several logins and using the same card will disqualify the order

5. Stocks are exclusively limited to 1(one) customer per advertised product/unit. Any other online purchases, which are conducted contrary to the requirements of these terms and conditions, will be cancelled and customer will be refunded should their order be cancelled/disqualified.

6. HiFi Corp reserves the right to restrict and/or decline sales to traders and dealers. The online purchase price has been reduced only for the purpose of this online promotional offer.

7. Prices will return to their standard price on the expiry of this promotional offer or should the limited stock be sold-out.

8. It is your responsibility, as a participant, to ensure that any information which you provide in respect of this promotional offer is accurate, complete and up to date

23. Bundle Deals

HiFi Corp may offer bundle deals for sale during promotional periods. Each Bundle Deal will consist of 2 (two) or more products that are packed or advertised together at one specified price.

Any saving or discount resulting from purchasing a Bundle Deal instead of its component products separately may be applied to any of the component products individually in our sole discretion. The actual purchase price (after applying and applicable saving or discount) of each component product will be communicated to you upon checkout and reflected in your order history.

A Bundle Deal should be distinguished from a pre-packed bundle compiled by our supplier and supplied to us as a single unit (“Hard Bundles“). Any saving or discount in respect of a Hard Bundle will be applied only to the total bundle price and not to the prices of the individual component products.

24. Special Order Online Only Products

1. HiFi Corp Goods, Price and Availability of Endless Aisle product offering

2. The products purchased are not available stock and HiFi Corp will specifically order the purchased product.

3. Should HiFi Corp be unable to fulfil any order placed by you at the advertised price due to stock unavailability, you will be notified and you will be entitled to a refund of the amount paid for such goods.

4. Should goods become sold out, we reserve the right to cancel your order and to refund your payment with the inclusion of any applicable delivery fees.

5. Please note that although HiFi Corp endeavours to accurately describe and/or depict each good on the website, some descriptions or photographs may be of a generic nature and not specific to the particular goods you wish to buy. HiFi Corp has made every effort to display as accurately as possible the colours of the products that appear on our website. However, as the actual colours you see will depend on the device that you use to access our website, we cannot warrant that your device’s display of any colour will be accurate.

6. Online Only Products are products that may be purchased online only. Online Only Products must be paid for in full before your order can be made and delivered. The turnaround time for Online Only Products deliveries are 5 to 10 working days.

7. Image Disclaimer: Where goods are displayed with compatible devices, these devices will not be included as part of the sales price unless specifically identified as part of a goods bundle. In all other cases images are shown to display goods within a lifestyle setting and do not include part of a sales proposal including any said devices or lifestyle additions.

Delivery

8. Online Only Products are delivered and cannot be collected in store.

9. HiFi Corp delivers within the borders of South Africa only.

10. The Delivery option only commences once the order has been verified and settled.

11. An order will only be settled once payment has been received and "Verified".

12. . Deliveries are door to door and must be a physical address within the borders of South Africa and not a Post Box. We do not deliver to any postal addresses ie: deliver to a post box or to any post offices. Please ensure all delivery details, including the postal code, are accurate, as you will be liable for all additional handling and shipping charges as a result of such errors

13. Deliveries are done between 8 am and 5 pm on weekdays and not on Weekends or public holidays.

14. All deliveries are done by FEDEX.

15. Proof of identity may be requested upon delivery.

16. A delay of up to 24 hours may be experienced on deliveries to or from any Outlaying Delivery Areas.

25. Visa Checkout

Important: Please carefully read the Visa Checkout terms of service ("Terms") on www.visa.co.za before using this as a payment method. By registering and creating a VISA CHECKOUT ACCOUNT, you have acknowledged that you understand and agree to all of the terms and have clicked an "I Accept" button OR AN EQUIVALENT INDICATOR with regards to the use of Visa Checkout. Please refer to www.visa.co.za for a full set of VISA CHECKOUT terms and conditions.

By using VISA CHECKOUT as an online payment method, you agree to the following terms and conditions:

1. Any queries relating to your VISA CHECKOUT account, statement or unlawful payments will be directed to VISA CHECKOUT and not HiFi Corp.

2. HiFi Corp is in no way obliged to assist, direct or manage any VISA CHECKOUT concerns, issues or general information requests and no such requests will be entertained.

3. VISA CHECKOUT returns and exchanges will be dealt with in the same way as any other product return. Please refer to our Returns Terms and Conditions.

4. HiFi Corp cannot be held liable for the time it takes for your OTP that is required for 3D Secure payments, and is in no way obligated to honor any promotional and or limited stock products should these be sold out after your application is approved. For limited stock promotions we recommend that if you are not an existing VISA CHECKOUT user to please select a different payment method.

26. Credit Terms and Conditions

Monthly instalment and total credit price shown include interest as shown, Basic insurance, Initiation fee, Service fee and VAT. Delivery charges, deposit, Comprehensive insurance and extended warranties are excluded. Credit and ''No deposit'' offers remain subject to credit approval, an affordability assessment as required by the National Credit Act and a debit order where relevant. INTEREST RATE, DEPOSIT, INSTALMENT AND CREDIT PRICE MAY VARY BY CREDIT PROFILE AND TERM LOAN. Minimum Application Requirements: ID Book, latest payslip, 3 months bank statements, monthly expense details and a copy of your Credit Life insurance policy (if you have your own policy) is required when taking up a personal loan. If you do not have your own Credit Life insurance, you will be required to take out a policy with us before the loan amount can be approved. Connect Financial Solutions (Pty) Ltd (Reg no.: 2018/431596/07) an authorised Financial Service provider and a registered Credit Provider (NCRCP11158) trading as HiFi Corp, Abacus Life Ltd and Abacus Insurance Ltd.Any free gift offers or promotional offers linked to a credit application might be withdrawn at the discretion of HiFi Corp.  The free gift card can only be used against your next purchase and is not exchangeable for cash

Quick On-Line Credit App is subject to your acceptance of the Ts & Cs set out herein.  By clicking on the tick-box provided, you acknowledge that you have read and understand the use of website Ts &Cs as well as Quick On-Line Credit App Ts&Cs and agree to be bound by them.

These Ts&Cs must be read together with our website Terms of Use, a copy of which can be found at www.hificorp.co.za or may be requested from us by email or calling our call centre.

Quick Online Credit App Process

By completing and submitting this Quick On-Line Credit App, you:

1. Confirm that you have read and understand these Ts&Cs, the meaning and that the Quick On-Line Credit App is subject to a full credit application Ts&Cs which includes an affordability assessment as required by the National Credit Act, as amended (“NCA”);

2. Confirm that you are the person whose details you have given to us as the applicant in the quick online credit app;

3. Confirm all information that you provide us is truthful, complete, accurate and correct. You must immediately notify us if any of your information changes;

4. Confirm you are capable and have the capacity to apply for credit and to enter into a credit agreement with us which includes that you are mentally sound, not under the influence of alcohol or drugs, above the age of 18 and obtained written consent from your spouse or civil partner (where applicable);

5. Consent to the further processing of your personal information for purposes relating to the Quick On-Line Credit App including any Credit Bureau and other agencies, as permitted by law,

Once you receive confirmation that you qualify for credit, confirmation of which you will receive by way of email and/or sms you are required to visit any Hi Fi Corp store, quote your ID number and complete a full credit application.  Minimum full credit application Ts &Cs include:

6. ID Book, or Official Residential Permit for non-RSA nationals;

7. latest payslip;

8. 3 (three) months bank statements;

9. monthly expense details and your household content insurance and/or Credit Life policy documents;

10. These requirements are dependent on your employment status and risk profile.  INTEREST RATE, DEPOSIT, INSTALMENT AND CREDIT PRICE MAY VARY BY CREDIT PROFILE AND TERM LOAN.

11. The Quick On-Line Credit App is subject to the verification of the identification of the applicant and applicant being above the age of 18, who is in possession of a valid identity document or passport. 

12. Your Quick On-Line Credit App offer will only be valid for 7 (seven) days from the date you receive confirmation that you qualify for credit via email and/or sms and provided you supply the same information at the time of the Quick On-Line Credit App as in-store application.

Disclosures and Consent

 Connect Financial Solutions (Pty) Ltd (Reg no.: 2018/431596/07) an authorised Financial Service provider and a registered Credit Provider (NCRCP11158) trading as HiFi Corp

You consent to and agree that Pepkor Trading (Pty) Ltd is to access any of your personal information required from any Credit Bureau and other agencies, as permitted by law, to:

13. make enquiries to obtain or confirm your credit profile and repayment behaviour;

14. to supply and/or submit any information about you or provided to us by you;

15. seek, verify and receive information from any credit bureau or third party (with whom you have financial relations at any time) when assessing your quick online credit app or your creditworthiness,

16. to disclose the above information as required in law; and

17. to retain records of your personal and credit information in any database in accordance with the provisions of the NCA.

18. You acknowledge and understand that a credit bureau will provide us with credit profile information and possibly a credit score reflecting your creditworthiness.  We cannot be held responsible for any loss that you may suffer or damage that you may incur caused by any credit bureaus or agency.

 Privacy & Information Security Policies

19. You agree to keep your information safe and to not disclose it to any unauthorised third party. You further agree that we cannot be held liable for any damages or loss sustained by you as a result such information becoming known to third parties, whether through your actions or through fraud, malware or phishing.

20. We reserve the right to suspend any account that we believe may have been compromised accordingly.

21. You must notify us immediately if you believe that your information has been processed without your permission. You can contact us on our call centre number or e-mail us as per details below.

Law

22. This Quick On-Line Credit App is governed by the laws of the Republic of South Africa, irrespective of whether or not you are South African or are accessing our website outside of the Republic of South Africa.

23. In terms of the Electronic Communications and Transactions Act of 2002, as amended, (“ECTA”) these Ts&Cs are binding and legally enforceable against you.  We do not sell any products via this Quick On-Line Credit App and accordingly, the provisions of ECTA relating to electronic transactions in this regard do not apply in respect of the Quick On-Line Credit App.

24. You have the right to resolve any dispute that may arise between us by way of alternative dispute resolution, or to file a complaint with the National Credit Regulator, or to make an application to the Tribunal as per details below.

25. Subject to the provisions of the NCA, we may, from time to time, update or change these Ts&Cs. We recommend that you read these Ts&Cs every time you access and use our website. Amended Ts&Cs will bear a different version number on the footer of each page of these Ts&Cs and will supersede and replace any previous Ts&Cs.

26. No indulgence or extension of time which either you or us may grant to the other will constitute a waiver of or, whether by estoppel or otherwise, limit any of the existing or future rights of the grantor in terms hereof, save in the event or to the extent that the grantor has signed a written document expressly waiving or limiting such rights.

27. We shall be entitled to cede, assign and delegate all or any of its rights and obligations in terms of these Ts&Cs without notice to you.

28. All provisions of these Ts&Cs are, notwithstanding the manner in which they have been grouped together or linked grammatically, severable from each other. Any provision of these Ts&Cs which is or becomes unenforceable, whether due to voidness, invalidity, illegality, unlawfulness or for any reason whatever, shall, only to the extent that it is so unenforceable, be treated as not having been written and the remaining provisions of these Ts&Cs shall remain in full force and effect.

Contact Details

The following contact details are hereby disclosed:

29. Customer Care: 010 211 1120 or [email protected] Operating hours: Monday - Friday 08h00 - 17h00 and Saturdays 08h00 - 13h00

30. Credit Ombudsman: 086 1662 837

31. National Credit Regulator: 086 062 7627

32. Credit Bureau: 086 1128 364

27. External Social Media Policy

1. Introduction

We operate various social media communities on various social media services and are glad to have you as a community member. We encourage you to publish content and interact with us and other community members through our communities.

2. Communities

This policy applies to your conduct on any of our communities on any social media service. Social media is a broad term that covers any existing or future digital tool or other kind of technology that allows one person to publish the same message to many people in a public or semi-public forum at the same time using the Internet or a similar communications network.

3. Not our View

We’re always glad to hear from you and encourage you to engage through our social media communities, but what you and other community members publish on our social media communities do not necessarily reflect our views. In fact, the views you and other community members express are yours or theirs alone and not ours.

4. Response Time

We will do our best to reply to anything that you publish to our social media communities or send directly to us through social media within a reasonable time, but there may be times when we take longer to reply to you. We generally moderate our social media communities from 08h00 to 17h00 on weekdays other than public holidays. We also generally have reduced hours for replying to anything published after hours, on the weekend, or on public holidays. We may also sometimes only reply to these on the next available working day. However, we are not liable for responding within an unreasonable time or failing to respond to you at all.

5. No Endorsement

We appreciate it when you post content to our social media communities and we may acknowledge it with a ‘like’, ‘retweet’, ‘favourite’, or other way of acknowledging it depending on the particular social media service you published it on. But, the mere fact that we acknowledge something you publish does not mean that we endorse it in any way. We only endorse something if we explicitly say that we do in writing.

6. Prohibited Conduct

We believe in freedom of speech and we encourage you to conduct yourself as you please (within reason) on our social media communities, provided that it doesn’t amount to abuse. You’re allowed to respectfully disagree with someone, but you’re not allowed to attack them personally. You may not engage in any of the following prohibited conduct:

7. discrimination, which means treating someone in a certain way based on prejudice – like racism, homophobia, bigotry, or other kinds of prejudice.

8. hate speech, which means attacking someone based on their attributes – like their gender, ethnicity, religion, race, disability, or sexual orientation;

9. harassment, which means harming someone or threatening to harm them – like bullying, intimidation, or stalking; or

10. trolling, which means a specific way of harassing someone online by intentionally sowing discord, starting arguments, or publishing objectionable content.

11. Prohibited Content

We look forward to having your content on our social media communities and want you to feel empowered to publish anything within reason. But, you may not publish any prohibited content including:

12. illegal content that is prohibited by law – like child pornography, pirated content, or content that otherwise infringes someone else’s copyright or other rights;

13. harmful content that could cause harm to someone – like defamatory comments, fraudulent claims, or untrue statements;

14. offensive content that could reasonably offend someone – like pornography, obscenities, or anything intended to shock someone; or

impermissible content – contrary to any codes or standards that we subscribe to and make you aware of. Competitions We run promotional competitions through social media from time to time. These promotional competitions are regulated by rules that determine what entries we accept, how we randomly select winners, and how the competition is monitored by auditors or other monitoring parties. The law requires us to have these rules and to appoint an external party to oversee that the competition is conducted fairly and according to the rules. A copy of the rules is available to you on request if you are an entrant or available on our websites. You may not engage in any of the following prohibited conduct:

15. unjustified outcries, which means strong expressions of public disapproval or anger based on false assumptions – like “The competition was rigged!” (our competitions are run strictly in accordance with the law and any baseless claim to the contrary is defamation against us);

16. discriminatory objections, which means negative comments about the competition or its results based on attributes of the individual entrants or winners, including their gender, ethnicity, religion, race, disability, or sexual orientation – like “I can’t believe only [insert attribute here] people won!” or “Not even a single [insert attribute here] person won!” (anyone is allowed to enter our competitions and winners are randomly chosen by computer software under the supervision of an external party – no one has any control over who wins or who does not and there may be multiple winners with a single attribute and none with yours); and

17. prohibited discussions, which means certain aspects of promotional competitions that we are not allowed to talk to you about in terms of our promotional competition rules, like the personal details of the winners. We also advise you not to share personal information on any public platform. Rather send us a private inbox message to keep your personal details safe.

18. Report

Unfortunately, other community members may not abide by this policy and you may have to report them to us. You should not feel bad about reporting your fellow community members if you have a legitimate reason to think that they have breached this policy, particularly if they have done something to negatively affect you. However, you should not report anyone lightly. Any use of our reporting facility to censor discussion may itself be regarded as a breach of this policy.

Moderation

Each social media community has features that allow us to edit or completely remove published content under certain circumstances. We value your contributions to our communities and will never use these features to edit or remove content you publish unnecessarily. But, as the moderator of our social media communities we are responsible for overseeing their content. We have complete discretion to edit or remove anything you publish on our social media communities that we think is inconsistent with this policy without notice to you. We may also impose filters on our social media communities depending on the features of the relevant social media service that prevent you and other community members from posting content containing certain keywords in the first place. We may moderate any of the following things as described above among others:

19. anything that is not relevant to a social media community or the conversation in question;

20. anything that results from prohibited conduct, including discrimination, hate speech, harassment, or trolling;

22. prohibited content, including content that is illegal, harmful, offensive, or impermissible; or

23. prohibited promotional competition related content, including unjustified outcries, discriminatory objections, or prohibited discussions

24. Queries and Reinstatement

If we have removed anything that you have published, you may ask us for reasons why it was removed. We will do our best to inform you of the reason for removal, but are not required to do so. We also need not tell any other community members why we have decided to remove your content. Unfortunately, there may be times when we cannot give detailed legal reasons for why we have decided to remove anything you publish. We will only reinstate your removed content if we have a compelling reasons to do so.

25. Recourse

There may come a time when you or another community member breaches this policy in a way that calls for action from our side. We have absolute discretion to take action if we deem you to have breached this policy and may take recourse against you in the form of a suspension or a ban.

26. Suspension

We may suspend your right to participate in any of our social media communities if you do not comply with this policy, which means that you will not be able to access it for a period of time. Some social media services do not allow the temporary suspension of community members, in which case we may ban you instead.

27. Bans

We may ban you from any of our social media communities outright under extreme circumstances, which mean that you will not be able to access it for the foreseeable future.

28. Other Accounts

We may also ban or suspend any other social media accounts that we suspect you to be operating through after we have taken recourse against you through your initial account.

29. Appeals

If we have suspended or banned you, you may appeal to us to reinstate your access to a social media community. We will provide you with steps to take to ask to be reinstated by email if we decide to suspend or ban you so that the process is as just and equitable as possible.

30. Third Party Links

Links on our social media communities may lead you to third-party websites. Third-parties other than us control these websites. We are not responsible for the content on those sites.

28. Returns

Return of purchases Refunds are deposited directly into your credit card or bank account. This process may take up to 10 to 30 days. Refunds processing time frame will only be commenced from time of goods received.

1. Purchases may be returned or exchanged at any HiFi Corp store subject to submission of the original receipt, and that the merchandise is in its original packaging and condition. In line with the CPA a handling fee of up to 15% of the value of the product may be charged when the product/packaging is not returned in its original purchase condition

2. Non-returnable/ non-refundable items:

2.1. Delivery and or installation costs

2.2. Pre-paid cards

2.3. Digital content

2.4. Any damaged or abused items

2.5. Faulty/defective products after 14 days: (excluding all panel televisions larger than 32” (plasma LCD & LED) as well as all Large appliances)

3. In the unfortunate event that your purchased product becomes faulty/ defective, you may opt to have it taken to any HiFi Corp. You will be entitled to the following option of as per the CPA (after goods has been inspected and assessed):

3.1. Have such product repaired

3.2. Have product replaced

3.3. Be refunded the price paid In the event that the product is found to be not faulty, you will be liable for all handling and shipping charges; for the collection and the re-delivery of the product to you. You will be liable if the goods are damaged or faulty as a result of misuse, abuse or negligence

4. The warranty does not cover any defects caused by foreign objects /connection errors that are not part of the appliance, including but not limited to;

4.1. Use other than domestic use by the customer or his/her immediate resident family at the declared addresses appearing on the front of this document;

4.2. Failure by the customer or any other person to comply with the manufacturers’ instructions for installation, maintenance or use;

4.3. The use of accessories which have not been approved by the manufacturer;

4.4. The application and/or use of any incorrect or abnormal electrical or water supply to the appliance;

4.5. Any defect in wiring, electrical connections or plumbing which does not form part of the appliance at the time of the original purchase;

4.6. The presence in the appliance of objects which the appliance is not intended to cope with, such as hairpins, coins and buttons in washing machines, hot food in fridges and chewing gum and wax crayons in tumble dryers;

4.7. Neglect, misuse, or willful abuse of the appliance;

4.8. Anything related to the appearance of the appliance which does not in HiFi Corp sole opinion prevent the appliance from working adequately: this includes but is not limited to cosmetic and manufacturers’ defects such as: discoloring of any part of the appliance, paint peeling off, cracked or broken handles, plates, hinges, wheels, panels, shelves or any portion of the product which is glass;

4.8.1. Rust or the effects of rust;

4.8.2. Repairs or attempted repairs of the appliance by any person other than HiFi Corp or its authorized repairers;

4.8.3. Any modification of the appliance by any person other than HiFi Corp or its authorized repairers;

4.8.4. Parts or items of the appliance which are expected to wear out before the extended warranty period expires, including but not limited to, batteries, filters, disposable bags, rubber or plastic hose pipes, drive or fan belts, fuses and/or light bulbs cartridges, toners or ribbons;

4.9. Fire, food, war, civil disturbance, industrial action, acts of God or any other causes beyond the reasonable control of the HiFi Corp;M

4.10. Any defect arising out of the design of the appliance;

4.11. Any defect caused by lightning strike or power surges;

4.12. Blown or damaged speakers arising from misuse;

4.13. Any damage caused due to the use of generic or re-filled cartridges;

4.14. Any loss or destruction of, or any damage to any property whatsoever, or any loss expense whatsoever arising there from, or any consequential loss or any liability of whatsoever nature directly or indirectly caused by or contributed to, by or arising from ionizing, radiation, or contamination by radio activity from any nuclear fuel or any nuclear waste from the combustion of nuclear fuel. Combustion shall include any self-sustain process of nuclear fission, or any loss, destruction, damage or disability directly or indirectly caused by or contributed to, by or arising from nuclear weapons material.

4.15. In the case of cameras, the warranty does not apply to any accessories, batteries, charges, attachable lenses or additions which do not constitute the main body of the camera. In the case of TV’s; Hi-Fi’s; VCR’s or DVD’s – remotes are not covered.

4.16. In addition, HiFi Corp will not be liable for the costs of;

4.16.1. Maintenance, including cleaning, clearing of blockages and overhaul, insect infestation or paper jams;

4.16.2. Work covered by the manufacturers’ recall of the appliance;

4.16.3. Call out charges where the breakdown is not covered by the extended warranty;

4.16.4. And material or labor which is recoverable from the manufacturer or any person who may be held responsible in terms of any other guarantee or warranty.

4.17. HiFi Corp will not in any circumstances be liable for any consequential loss or damages suffered by the customer whether directly or indirectly related defect in the appliance to the extent permissible by law.

4.18. Repairs may not be affected without prior authorization from HiFi Corp. In the case of an authorised repairer being called out for a fault covered by the warranty, the supplier shall pay the repairer for all labor and materials supplied in terms of the warranty, while the customer shall be liable to pay the repairer all other charges, including but not limited to the call out charge should no defect be found in the appliance.

The repair will be carried out in terms of the warranty within a radius of sixty kilometers from the appointed service agent’s premises. Should the repairer be required to travel beyond this radius, the customer will be charged at the prevailing AA rate per kilometer.

 HiFi Corp’s authorised repairers reserve the right not to do house calls in areas where their personal safety may be at risk.

4.19. Warranty does not cover computer software.

29. Gift Card Terms and Conditions

1. Physical Gift Cards:

1.1. The Gift Card carries no value unless money is loaded onto the card either in store or electronically. The Gift Card may be used to purchase from any HiFi Corp store in South Africa. Purchases will be deducted from the balance on the Gift Card until there is a zero balance, however the value of the Gift Card balance may be increased at any stage. The Gift Card balance may be checked in store or through the HiFi Corp call centre on 060 459 459. The balance as reflected on the HiFi Corp system will be considered binding. All transactions will be honoured to the maximum value of the Gift Card

1.2. The HiFi Corp Gift Card is valid for a period of 3 (three) years from date of activation or upon full redemption thereof, whichever occurs earlier. However, where the balance of the Gift Card has been increased then it will remain valid for a period of (3) three years from the date of top-up or upon full redemption thereof, whichever occurs earlier – irrespective of the date of activation.

1.3. HiFi Corp, it’s owners and it’s duly appointed agents will not be held liable for damage, loss, theft or copying of the original Gift Card, and it will not be held liable for any form of reimbursement or compensationof any nature whatsoever.

2. Electronic Gift Cards:

2.1. An electronic Gift Card is an SMS version of the physical Gift Card and the same terms and conditions apply. In addition to the following;

2.2. Should you not utilize the full value of your Electronic gift card on your first purchase, the balance will be transferred to a physical gift card.

2.3. The Electronic Gift Card cannot be topped up nor be SMS’d (Transferred) to a third party.

2.4. Should the Electronic Gift Card be deleted or the Customer’s cellphone lost/stolen, HiFi Corp will be not be liable for any reimbursement of any nature. SMS can be resent, but only to the original number.

2.5. The usage of the Electronic Gift Card is solely at the risk and discretion of the Customer

2.6. HiFi Corp will not be held responsible for any cellular network service operator's delay in forwarding an Electronic Gift Card to you

2.7. The Electronic Gift Card will only be accepted if a valid Electronic gift card number in SMS format is presented to the Cashier

3. The Gift Card may not be:

3.1. exchanged for cash; or

3.2. Used for the payment of an account; or

3.3. be exchanged for cash

3.4. no cash change will be given on purchases made with the Gift Card.

4. Security:

4.1. You are responsible for the safekeeping of your Gift Card. Keep your Gift Card in a safe place as; if stolen, it may still be used to make purchases. Lost or Stolen Gift Cards will not be replaced or refunded. However, should you be in possession of the gift card number, you can call the HiFi Corp call centre Centre on 060 459 459 to report it lost or stolen, we will then block the remaining amount on the Gift Card and transfer it to another Gift Card, available when you next visit a HiFi Corp Store.

5. General:

5.1. For all our purchase terms and conditions please refer to our website at www.hificorp.co.za (http//www.hificorp.co.za) Our in store signage, Our customer service help line 060 459 459 or please ask any one of our store managers.

30. Returns

1. Physical Gift Cards:

1.1. The Gift Card carries no value unless money is loaded onto the card either in store or electronically. The Gift Card may be used to purchase from any HiFi Corp store in South Africa. Purchases will be deducted from the balance on the Gift Card until there is a zero balance, however the value of the Gift Card balance may be increased at any stage. The Gift Card balance may be checked in store or through the HiFi Corp call centre on 060 459 459. The balance as reflected on the HiFi Corp system will be considered binding. All transactions will be honoured to the maximum value of the Gift Card

1.2. The HiFi Corp Gift Card is valid for a period of 3 (three) years from date of activation or upon full redemption thereof, whichever occurs earlier. However, where the balance of the Gift Card has been increased then it will remain valid for a period of (3) three years from the date of top-up or upon full redemption thereof, whichever occurs earlier – irrespective of the date of activation.

1.3. HiFi Corp, it’s owners and it’s duly appointed agents will not be held liable for damage, loss, theft or copying of the original Gift Card, and it will not be held liable for any form of reimbursement or compensationof any nature whatsoever.

2. Electronic Gift Cards:

2.1. An electronic Gift Card is an SMS version of the physical Gift Card and the same terms and conditions apply. In addition to the following;

2.2. Should you not utilize the full value of your Electronic gift card on your first purchase, the balance will be transferred to a physical gift card.

2.3. The Electronic Gift Card cannot be topped up nor be SMS’d (Transferred) to a third party.

2.4. Should the Electronic Gift Card be deleted or the Customer’s cellphone lost/stolen, HiFi Corp will be not be liable for any reimbursement of any nature. SMS can be resent, but only to the original number.

2.5. The usage of the Electronic Gift Card is solely at the risk and discretion of the Customer

2.6. HiFi Corp will not be held responsible for any cellular network service operator's delay in forwarding an Electronic Gift Card to you

2.7. The Electronic Gift Card will only be accepted if a valid Electronic gift card number in SMS format is presented to the Cashier

3. The Gift Card may not be:

3.1. exchanged for cash; or

3.2. Used for the payment of an account; or

3.3. be exchanged for cash

3.4. no cash change will be given on purchases made with the Gift Card.

4. Security:

4.1. You are responsible for the safekeeping of your Gift Card. Keep your Gift Card in a safe place as; if stolen, it may still be used to make purchases. Lost or Stolen Gift Cards will not be replaced or refunded. However, should you be in possession of the gift card number, you can call the HiFi Corp call centre Centre on 060 459 459 to report it lost or stolen, we will then block the remaining amount on the Gift Card and transfer it to another Gift Card, available when you next visit a HiFi Corp Store.

5. General:

5.1. For all our purchase terms and conditions please refer to our website at www.hificorp.co.za (http//www.hificorp.co.za) Our in store signage, Our customer service help line 060 459 459 or please ask any one of our store managers.

31. Mobicred

1. Mobicred is a simple and convenient online credit facility that allows you to shop on credit at www.hificorp.co.za and repay the amount in monthly instalments.

Interest is charged at 20.75% per year. Please note the annual interest rate is subject to change

As a revolving credit facility, Mobicred repayments are calculated as 10% of the account balance plus fees. These fees will be confirmed with you by Mobicred on opening your Mobicred account and could entail the following:

1.1. Monthly service fee of R35 (ex VAT)

1.2. Once off account initiation fee ranging from R100-R500 (ex VAT), depending on the facility granted

1.3. Note that the monthly payment amount displayed is indicative only and based on 12 monthly instalments excluding any Mobicred fees.

1.4. Please refer to www.mobicred.co.za/terms-and-conditions/ for Mobicred’s terms and conditions.

2. By using mobicred as an online payment method, you agree to the following terms and conditions:

2.1. Any queries relating to your mobicred account, debit order, statement or credit limit will be directed to mobicred using [email protected] or 08600 62733

2.2. HiFi Corp is in no way obliged to assist, direct or manage any mobicredit concerns, issues or general information requests and no such requests will be entertained

2.3. By applying for mobicred credit, you accepted all mobicred Terms and Conditions and no claim can be made against HiFi Corp in any mobicred credit related regard

2.4. Mobicred returns and exchanges will be dealt with in the same way as any other product return. Please refer to our Returns Terms and Conditions

2.5. You will not be refunded in cash for any mobicred transaction. Your credit limit with mobicred will be credited and affected

2.6. For the time limitation on the reflection of available funds, please refer to www.mobicred.co.za

2.7. HiFi Corp cannot be held liable for the time it takes for your application to be approved and is in no way obligated to honor any promotional and or limited stock products should these be sold out after your application is approved.

2.8. For limited stock promotions we recommend that if you are not an existing Mobicred user to please select a different payment method

32. Privacy Policy

HiFi Corp respects your privacy and will handle your personal information with care. The privacy policy forms part of the website terms and sets forth the way HiFi Corp will collect, use, process, secure, retain and disclose your personal information. By visiting, accessing or using the website you agree to the terms, which include this privacy policy. In order to use certain services you may be required to provide your personal information. HiFi Corp reserves the right to amend the privacy policy from time to time. HiFi Corp will post the revised policy on the website. Each time you visit, access or use the website, you agree to the privacy policy posted on the website at the time.

If you do not agree with anything in this policy, then you may not order any of our goods or order, register for, or use any of our services.

1. Definitions

Words defined in the website terms of use will have the same meaning in the privacy policy. In the privacy policy:

1.1. “direct marketing” means any direct communication between HiFi Corp and you for the purpose of goods and service information, marketing goods or services, customer profile building and personal customer care;

1.2. “information” means any information, including personal information that you provide to HiFi Corp;

1.3. “interactive sections” means all sections of the website which allow you to communicate via the website with other visitors of the website or with HiFi Corp, including but not limited to forums, clubs, surveys, feedback forms, clubs and e-mails;

 

2. "Personal information" means information relating to an identifiable, living, natural person, and where its applicable, an identifiable, existing juristic person, including, but not limited to:

2.1 Information relating to race, gender, sex, pregnancy, marital status, national, ethnic or social origin, colour, sexual orientation, age, physical or mental health, well-being, disability, religion, conscience, belief, culture, language and birth of the person

2.2. information relating to the education or the medical, financial, criminal or employment history of the person;

2.3. any identifying number, symbol, e-mail address, physical address, telephone number, location information, online identifier or other particular assignment to the person;

2.4. the biometric information of the person;

2.5. the personal opinions, views or preferences of the person

2.6. correspondence sent by the person that is implicitly or explicitly of a private or confidential nature or further correspondence that would reveal the contents of the original correspondence;

2.7. the views or opinions of another individual about the person; and

2.8. the name of the person if it appears with other personal information relating to the person or if the disclosure of the name itself would reveal information about that person

2.9. “we” or “us” or “HiFi Corp” means JD Consumer Electronics and Appliances (Pty) Ltd, a division of Pepkor Trading (Pty) Ltd trading as HiFi Corp. HiFi Corp is part of a group of brands that all trade under Pepkor Trading. When you share your information with one of our brands, you may be sharing it with one of the other brands. “website” means www.hificorp.co.za

2.10. “social media” means any social media platform, including, but not limited to Facebook, Twitter, YouTube and Pinterest.

2.11. "you” or “user” means any person who accesses or uses the website.

3. Collection of Personal Information

3.1. We collect certain information: when you make use of our services, necessary to provide the service to you; from your web browser; from cookies we may send to your computer and from web beacons on our website to track how you use our website and to try and give you a personalised experience; and optional information, that you provide when you upload or download content from our website or when you enter competitions, take advantage of promotions, respond to surveys or register and subscribe for certain additional services.

4. Active Collection of Personal Information

4.1. When you order any goods or services from us, you will be asked to provide us with additional information on a voluntary basis (goods or services information)

4.2. You may also provide additional information to us on a voluntary basis (optional information). This includes content or products that you decide to upload or download from our website or when you enter competitions, take advantage of promotions, respond to surveys, order certain additional goods or services, or otherwise use the optional features and functionality of the website.

4.3. In these situations, HiFi Corp will ask the user for particular information, and inform the user at each information point what information is mandatory and what information is optional, specifically in the instances of ordering any goods or services from us.

4.4. BY PROVIDING US WITH ANY GOODS, SERVICES OR OPTIONAL INFORMATION YOU ARE CONSENTING TO US TO COLLECT YOUR PERSONAL INFORMATION IN ACCORDANCE WITH THE LAW AND IN THE MANNER DESCRIBED BELOW.

5. You agree that HiFi Corp may collect, use and store your personal information to:

5.1. establish and verify your identity;

5.2. maintain and update HiFi Corp’s customer, or potential customer databases;

5.3. greet you when you access the website;

5.4. send you direct marketing material from which you will be able to opt out or unsubscribe;

5.5. provide you with value added services like specialized services and knowledgeable staff, free advice, technical call centre, peace of mind supplier backed warranties as well as special corporate deals;

5.6. send you messages about the website, your account, the goods and services we offer;

5.7. communicate with you in general;

5.8. customize the website to users' preferences;

5.9. inform you of facts relating to your website access and use;

5.10. improve the content of the website or any of our services; installation, guarantee, extended warranties, customer care and product reviews;

5.11. inform you about HiFi Corp’s goods and services, including information particularly aimed at a specific user;

5.12. inform you about competitions, promotions and special offers from HiFi Corp;

5.13. do marketing and product research for HiFi Corp;

5.14. provide you with targeted advertising when you access the website.

6. Passive Collection of Personal Information

6.1. HiFi Corp passively collects (i.e. without the user actively providing the information) information from your browser, including an IP address, browsing habits, click patterns, version of software installed, system type, screen resolutions, colour capabilities, plug-ins, language settings, cookie information, and the page requested.

6.2. A cookie is an alphanumeric identifier which HiFi Corp’s computer system transfers to your hard drive through your web browser when you visit the website. It enables our system to recognize you when you visit the website again and to improve our service to you. It also enables us to diagnose problems with our server, to report and aggregate information, to determine the fastest route for your computer to use in connecting with the website, and how to better administer and improve the website. It also enables us to compile aggregate information about your website access and use.

6.3. We can use this information to enhance the content of the website and to make it more user-friendly.

6.4. Please note that you may disable the use of cookies by configuring your browser accordingly.

6.5. You consent to the passive collection, use and storage of user's information

7. Disclosure / Sharing

You agree that HiFi Corp may disclose, if needed, your personal information to:

7.1. HiFi Corp's affiliates;

7.2. Employees or third parties contracted or employed by HiFi Corp to provide services for or to HiFi Corp, including for example, website hosting and development, joint content and services; customer support, technical support, financial services like credit or other payment processing, delivery services, to guide decisions about our products, services and communications (they will only use this information to send you marketing communications if you have requested their goods or services); and other support services. These companies require access to users' personal information to perform their functions and not for any other purposes and HiFi Corp will take all reasonable steps to enter into confidentiality and non-disclosure agreements with the relevant service providers;

7.3. Any third party to investigate or resolve complaints, including abuse complaints;

7.4. Credit bureaus to report account information, as permitted by law;

7.5. Banking partners as required by credit card association rules for inclusion on their list of terminated merchants (in the event that you utilise the services to receive payments and you meet their criteria)

7.6. Any third party who acquires all, or substantially all, of the assets or shares in HiFi Corp, any of HiFi Corp's affiliates, and/or the HiFi Corp website, whether by sale, merger, acquisition or otherwise. We will disclose the transfer on the website;

8. Governmental agencies, exchanges and other regulatory or self-regulatory bodies if HiFi Corp is required to do so by law or if HiFi Corp believes that this is necessary to:

8.1. comply with the law or with any legal process;

8.2. protect and defend the rights, property or safety of HiFi Corp, its affiliates or their customers;

8.3. prevent or deal with fraud or the abuse, misuse or unauthorized use of the website;

8.4. protect the rights, property or safety of members of the public (if you provide false or deceptive information about yourself or misrepresent yourself as being someone else, HiFi Corp will proactively disclose this information to the appropriate regulatory bodies and commercial entities).

8.5. You agree that HiFi Corp may use your personal information to compile profiles for statistical purposes and may trade with these profiles and statistical data, provided that the third party will not be able to link the profiles or statistical data to the user.

9. Selling

9.1. We will not sell or distribute your personal information unless as specifically stated in this policy. No personal information will be disclosed to anyone except as provided in this privacy policy.

10. Monitoring

10.1. HiFi Corp may monitor, intercept, read, block, or delete communication over its information systems.

11.  Security

11.1. HiFi Corp takes reasonable steps to put in place and maintain electronic procedures and systems with reference to accepted technological standards to secure all information under its control.

11.2. Our hosting company will host our website in a secure environment that uses a firewall and other advanced security measures to prevent interference or access from outside intruders. We authorise access to personal information only for those employees who require it to fulfil their job responsibilities.

12. Accurate and up to Date

12.1. We will try to keep the personal information we collect as accurate, complete and up to date as is necessary for the purposes explicitly defined in this policy. From time to time we may request you to update your personal information on the website. You are able to review or update any personal information that we hold on you by accessing your account online, by emailing us, or by phoning us. Please note that in order to better protect you and safeguard your personal information, we take steps to verify your identity before granting you access to your account or making any corrections to your personal information.

12.2. You may update or correct your personal information to ensure it is accurate, current, and complete, by e-mailing HiFi Corp Head office at [email protected]

12.3. HiFi Corp will take reasonable steps to correct or update such information as soon as possible.

12.4. You may choose to correct or update the personal information you have submitted to us, by clicking the relevant menu in any of the pages on our website.

13.  Retention of Personal Information

We will only retain your personal information for as long as it is necessary to fulfil the purposes explicitly set out in this policy, unless:

13.1. retention of the record is required or authorised by law; or

13.2. you have consented to the retention of the record. During the period of retention, we will continue to abide by our non-disclosure obligations and will not share or sell your personal information.

14. Transfer of Personal Information Outside of South Africa

14.1. We may transmit or transfer personal information outside South Africa to a foreign country. Personal information may be stored on servers located outside South Africa in a foreign country whose laws protecting personal information may not be as stringent as the laws in South Africa. You consent to us processing your personal information in a foreign country whose laws regarding processing of personal information may be less stringent.

15. Username and Passwords

15.1. You acknowledge that Internet communications and transactions are not 100% secure or error free. In particular, information may not be secure in transit from the user to the website.

15.2. Moreover, where the user provides particularly sensitive personal information like passwords, ID numbers, or other special access features on this site, it is the user's responsibility to maintain the confidentiality of it and to safeguard them.

16. Children

16.1. The website is not targeted at children under the age of EIGHTEEN and HiFi Corp will not knowingly collect information from users in this age group

16.2. We encourage parents to talk to their children about the use of the Internet and information they disclose to websites.

17. Unauthorised Use

17.1. Unauthorized use of information systems may be a violation of the law, including the Electronic Communications and transactions Act 25 of 2002 and the agreement between you and HiFi Corp. A violation may result in civil and criminal penalties.

18. Queries and Complaints

18.1. If you have any queries or complaints concerning this privacy policy and its application, you may contact the compliance officer at [email protected]

19. RESOLUTION OF DISPUTES

19.1. If a dispute between HiFi Corp and a user concerning the interpretation or application of this privacy policy remains unresolved, and the user wants to pursue the dispute, the user must refer the dispute to arbitration in terms of the expedited rules of the Arbitration Foundation of South Africa.

19.2. The arbitration proceedings must be conducted in Johannesburg in English.

19.3. The arbitration ruling will be final and the unsuccessful party will pay the costs of the successful party on an attorney and own client scale.

33. 0% Interest Campaign

This is a promotional offer (“Offer”) as defined in the Consumer Protection Act no 68 of 2008 (CPA), as amended from time to time. This Offer is subject to the participant’s acceptance of the Terms and Conditions (Ts & Cs) set out herein. For the purposes of ease of reference the “offer” will henceforth be referred to as the “competition”

The participant acknowledges that the participant has read and understands these Ts & Cs. These Ts & Cs will govern the Terms and Conditions from any HiFi Corp store (the “Company”) or any Company to whom the Company has ceded the rights and obligations.

Promotion

This promotion is promoted by the Company, Connect Financial Solutions (Pty) Ltd (Reg no.: 2018/431596/07) an authorised Financial Service provider and a registered Credit Provider (NCRCP11158) trading as HiFi Corporation Promotion Period:

1. The Promotion will run from 22 October 2018 (00h00) until 31 October 2019.

2. The Company reserves the right, in its sole discretion and to the extent permitted by law, to amend these Ts & Cs, at any time.

3. The Promotion is not transferrable or convertible into cash nor may it be substituted in any manner except as permitted by law.

How to qualify:

The participant must have:

4. Purchased any Article(s) on credit up to the value of R100 000 (One hundred thousand).

5. Qualified for a 6 (six) months term loan that is subject to participant’s risk profile and affordability assessment.

6. Purchased the article on credit underwritten by the Connect Financial Solutions (Pty) Ltd and no other credit provider.

7. The credit agreement must be settled within the terms as stipulated on the credit agreement.

8. The offer is not redeemable in conjunction with any other promotions by the Company

The article that qualifies for the promotion:

9. All articles purchased that satisfied all the promotion requirements stipulated herein shall enjoy the benefit of this promotion

The Offer:

10. The purchase price shall be the price paid for the article as per the original sales invoice on invoice date.

11. The participant’s credit agreement will be approved in accordance with applicable legislation,

12. In the event that the consumer fails to pay any instalment or any other amount due on due date, such overdue amounts shall bear interest at the maximum interest rate applicable to an agreement of this nature, as prescribed by the NCA thereto, at the specific time of default.

13. This Offer is applicable to South Africa only and open to all South African Residents above the age of 18, who are in possession of a valid identity document or passport. Employees, agents or consultants of or any other person who directly or indirectly controls or is controlled by the Company in respect of this Offer or the spouses, life partners or immediate family members cannot participate in the Promotion.

14. If the Company has not strictly enforced these Ts & Cs, the participant may not assume Ts & Cs been waived or altered by the Company. These Ts & Cs will still apply and the Company has right to enforce any of these Ts & Cs. Errors and omission may be accepted at the Promoter’s discretion.

34. Canon South Africa Printers Cashback Promotion 2019

1. PROMOTIONAL PRODUCTS, PARTICIPATING RETAILERS, PROMOTIONAL PERIOD AND PARTICIPANTS

1.1. This promotion is only available on purchases made of any of the products listed below (the “Promotional Products”) within South Africa between Sunday 1st December 2019 and Saturday 29th February 2020 inclusive (the “Promotional Period”). All other products are excluded.

1.2. All Participants must be aged 18 or over and must be a South African resident.

1.3. All Participants are deemed to have agreed to be bound by these terms and conditions.

1.4. Purchases of second hand, refurbished or reconditioned products, or products which are counterfeit or infringe the intellectual property rights of the Canon group of companies in any way (for example, including but not limited to parallel or “grey” products) will not qualify under this promotion.

PROMOTIONAL PRODUCTS

 Product

Amount in ZAR

 PIXMA G1411

R 500

 PIXMA G2411

R 350

 PIXMA G3411

R 400

 PIXMA G4411

R 700

 MAXIFY MB2140

R 200

 MAXIFY MB2740

R 300

 MAXIFY MB5140

R 400

 MAXIFY MB5440

R 500

 PIXMA PRO-100S

R 1,000

 PIXMA PRO-10S

R 1,500

 imagePROGRAF PRO-1000

R 2,000

 GM2040

R 800

 PIXMA G5040

R 900

 PIXMA G6040

R 1000

 i-SENSYS MF113

R 300

 i-SENSYS MF237W

R 300

 MF635/MF645Cx

R 500


2. HOW TO PARTICIPATE

2.1. To enter the cashback promotion, the Participant must purchase a Promotional Product from a Participating Retailer during the Promotional Period. Sunday 1st December 2019 and Saturday 29th February 2020.

2.2. The consumer of the purchased product must submit a valid claim online between 00.00 on Sunday 1st December 2019 and midnight on Tuesday 31st March 2020.

2.3. Claims must be submitted by fully and correctly completing (including specifying a valid EEA product serial number) a claim form online, at https://canon-south-africa-cashback-2019-2020.sales-promotions.com/

2.4. While submitting a claim online, participants will need to scan and upload the original receipt. Participants will then receive an email confirming that their claim has been received. If you do not receive a confirmation email within 24 hours of processing your claim, or do not have access to a computer, please contact [email protected]

2.5. The Promotional Products are subject to availability while stocks last. Canon will not be liable for the failure of retailers to fulfil orders of Promotional Products during the Promotional Period.

2.6. Canon will not process any claims received after the closing date midnight of Tuesday 31st March 2020. Canon will not process claims which are in its opinion incomplete or illegible. Canon will not be responsible for claims delayed or not successfully received.

2.7. A consumer may only claim up to a maximum of 6 promotional items during the Promotional period. Only one claim per promotional item may be made.

2.8. A customer may only claim once per promotion item bought, based on the specific serial number.

2.9. Dealers and resellers of Canon Products are not legible for Cash back

2.10. This promotion cannot be redeemed in conjunction with any other promotion – unless specifically allowed within the T&C’s of the other promotion

3. CASHBACK

3.1. CASHParticipants will receive Cashback in the amounts shown for purchases of Promotional Products

3.2. Upon receipt and verification of the claim, Canon will arrange for a direct BACS transfer payment to the Participant’s bank account. No alternative arrangement will be entered into and no cash or cheque will be provided.

3.3. Canon will endeavor to transfer via BACS within 4-6 weeks of receipt of a complete and valid claim.

3.4. Only one BACS payment will be issued per valid claim.

3.5. If you are South Africa VAT registered and you receive a cashback, it may reduce the taxable value of your purchase and so you may need to reduce your input tax accordingly.

4. THE PROMOTER

4.1. The promoter is Canon South Africa Pty. Ltd. 1st Floor , Block C , Southdowns Office Park , Southdowns , Centurion ( Reg No. 1999/21667/07 _ Vat # 4940185293 ).

5. DISCLAIMERS

5.1. To the fullest extent permitted by law, Canon shall not be liable for any loss, damage or injury of any nature howsoever caused, sustained by any Participant under this promotion. However, nothing in these rules shall have the effect of excluding or restricting Canon’s liability for personal injury or death caused by the proven negligence of Canon’s employees or agents.

5.2. Canon reserves the right to void, amend, and/or change this promotion at any time without incurring any liability whatsoever.

5.3. Canon reserves the right to audit any claims to ensure compliance with these terms and conditions and to request additional information and supporting documents. Canon reserves the right to exclude claims and/or Participants if it suspects that the promotion is being abused in any way. Canon’s decisions in relation to the promotion are final and no correspondence will be entered into.

6. DATA

6.1. Any personal data submitted to us will be processed by Canon South Africa Pty. Limited, its agents or associated group companies for the purpose of administering this Promotion and, if applicable, for marketing purposes – in cases when Participants have opted-in to receive marketing communication from Canon. For further details of how we use your data when you opt-in for marketing purposes, please see our Consumer Privacy Policy

6.2. If Participants do not wish for their contact information to be used for marketing purposes or to enable Canon to contact them in future regarding similar promotions, they should NOT check the relevant “opt-in” box when completing the claim form.

6.3. The personal data provided is held securely and may be transferred on a secure server outside the EEA.

7. Cookie Information

8. Contact Us

9. Promotional mailbox

10. Copyright © 2019

JD Consumer Electronics and Appliances (Pty) Ltd t/a HiFi Corp and its directors, officers and employees shall not be responsible and disclaims all liability for any loss, damage (whether direct, indirect, special or consequential) and/or expense of any nature whatsoever, which may be suffered as a result of or which may be attributable, directly or indirectly, to the above mentioned promotion/competition undertaken by Canon and your participation in same.

35. Back To School (Win R10,000 worth of Product)

This competition is promoted by HiFi Corp a Division of JD Consumer Electronics and Appliances (Pty) Ltd (Reg No. 1963/002315/07), a brand of Pepkor Trading (Pty) Ltd (Reg. No. 1958/003362/07) (“the Promoter”).

This competition shall be conducted in accordance with the provisions of section 36 read with Regulation 11 of the Consumer Protection Act No. 68 of 2008.

1. Competition Period:

The competition runs from 6th January to 3rd February 2020, both dates inclusive. No entries will be accepted after midnight on 3rd of February 2010

2. Who Can Enter:

You are entitled to participate in this competition if you are a natural person 18 years or older, who is either a South African citizen or carries a valid work permit. The Promoter reserves the right, at any time, to verify the validity of participants (including but not limited to a participant’s identity, and age) and to reject any participant who has not complied with these Terms and Conditions. Errors and omission may be accepted at the Promoter’s discretion. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights.

3. Exclusions:

Directors, members, employees, agents of, or consultants to the Promoter and its subsidiaries, their promotional partners and printers, their advertising and promotional agencies, supplier of goods or services in connection with this competition, or if you are any of the aforementioned persons' immediate family, including spouses, life partners, parents, children and siblings, are excluded from being entered into this competition.

4. How to Enter:

4.1. Go to the HiFi Corp Facebook competition post and provide us with your answer to the question below.

4.2. Name the products worth R10,000 that you would want to buy?

4.3. Once your comment is posted you will be entered into the competition (It is within the Promoters sole discretion to disqualify any participant who posts any inappropriate comment or uses inappropriate language on the Facebook competition post)

4.4. Once your comment is posted you will be entered into the competition.

4.5 Stand a chance to win 1 of 5 R10,000 bundles of product of your choice.

5. Number of entries per Entrant: One Entry per person.

6. Entry Fee: There is no entry fee to participate in the competition.

7. 1 of 5 R10,000 product bundles

8. Winner draw:

8.1. The 5 winners will be chosen randomly under the supervision of an independent accountant, registered auditor, attorney.

8.2. The draw will take place onthe 17th February 2020

8.3. The Prizes can be collected at your nearest store.

8.4. Should the competition draw be postponed to another date for any reason whatsoever, the new draw date will be published on the website cited below, within 4 (four) days after the original draw date. The random entry drawn will be independently audited by an independent accountant, registered auditor, attorney or advocate to establish whether it meets the competition qualifying criteria and if so that entrant will be the competition winner (the “winner”), subject to us being able to contact that winner. If the qualifying criteria are not met further random draws will take place until a randomly selected valid entry meets the eligibility criteria. The winner will be notified by Phone Call by the HiFi Corp Marketing Coordinator within 48 hours of the random draw taking place. The Promoter will attempt contact with the winner at least 3 times, but if the Promoter is unable to contact the winner within two days after the first attempt, through no fault of the Promoter, the prize will be awarded to the next eligible winner. The winner will be announced on the promoter’s webpage as cited below.

9. The winner may be asked to participate in marketing activities, including by having his/her photograph taken, but he/she will be entitled to decline to do so.

10. The prize is exclusively for the benefit of the winner and is neither transferable nor exchangeable for cash or otherwise. The prize must be taken up within 3 (three) weeks after the winner has been announced.

11. The winner will be required to complete a declaration acknowledging receipt of the price and that he/she is not connected to the Promoter as stipulated in clause 5 above.

12. The Promoter reserves the right to amend, modify, cancel or withdraw any aspect of this competition in its sole discretion at any time without prior notice or liability. The Promoter cannot guarantee the performance of any third party and shall not be liable for any act or default by a third party. Participants of this competition agree that the Promoter will, subject to prevailing law, have no liability whatsoever for any injuries, losses, costs, damage or disappointment of any kind resulting in whole or in part, directly or indirectly from acceptance, misuse or use of the prize, or from participation in this competition. The laws of the Republic of South Africa govern this competition. If any provision or part of these Competition Rules is deemed void or otherwise unenforceable in law, then that provision or part shall be deemed excluded and the remainder of these Rules shall remain in force. Any violation of these Competition Rules will result in the immediate disqualification of the transgressing participant from the competition.

13. The Promoters decision is final, and no correspondence will be entered into. This promotion is in no way sponsored, endorsed or administered by or associated with Facebook.

14. No liability shall lie on the Promoter in favour of any participant, winner (s) and/or third party arising from such cancellation, suspension or termination. Therefore the participant waives his/her right which they may have against the Promoter and hereby acknowledges that they will have no right of recourse or claim of any nature whatsoever against the Promoter.

15. By entering into any competition, you consent to the Promoter sending you promotional material during and after the promotion period, in accordance with the Protection of Personal Information Act.

16. Participants of this promotion are voluntarily providing their personal information to the Promoter, its associated agencies and the third party service providers running the promotion in conjunction with the Promoter.

17. By entering this competition, participants authorize the Promoter to collect, store and use (not share unless legally required to do so) personal information of participants for communication or statistical purposes. Participants are entitled to decline any marketing communication and inform the Promoter in writing should the participant wish to be removed from all communication

18. By participating in this competition, you agree to all the Competition Rules set out above, without exception.

19. A copy of these Competition Rules is made available at https://www.hificorp.co.za/terms-and-conditions

36. Casio Competiton

Competition Rules

1. This competition is promoted by Hifi Corp, a Division of JD Consumer Electronics and Appliances (Pty) Ltd (Reg No. 1963/002315/07), which is a subsidiary of Pepkor Trading (Pty) Ltd (“the Promoter”).

2. This competition shall be conducted in accordance with the provisions of section 36 read with Regulation 11 of the Consumer Protection Act No. 68 of 2008.

3. Competition Period: The competition runs from 30 January 2020 – 29 February 2020, both dates inclusive. No entries will be accepted after midnight on 29 February 2020.

4. Who Can Enter: You are entitled to participate in this competition if you are a natural person 18 years or older, who is either a South African citizen or carries a valid work permit. The Promoter reserves the right, at any time, to verify the validity of participants (including but not limited to a participant’s identity, and age) and to reject any participant who has not complied with these Terms and Conditions. Errors and omission may be accepted at the Promoter’s discretion. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights.

5. Exclusions: directors, members, employees, agents of, or consultants to the Promoter and its subsidiaries, their promotional partners and printers, their advertising and promotional agencies, supplier of goods or services in connection with this competition, or if you are any of the aforementioned persons' immediate family, including spouses, life partners, parents, children and siblings, are excluded from being entered into this competition.

6. How to Enter: By commenting on our Facebook competition post with “Tell us which is the Hifi Corp Exclusive Casio Model ?” It is within the Promoters sole discretion to disqualify any participant who posts any inappropriate comment or uses inappropriate language on the Facebook competition post.

7. Number of Entries per Entrant: one per person

8. Entry Fee: There is no entry fee to participate in the competition.

9. Prize: Casio LK-190K2 61 Key Lighting 400 Tone valued at R2699.

10. Winner draw:

10.1.One lucky winner will be chosen and announced on Facebook. The draw will take place on 11 March 2020

10.2. Should the competition draw be postponed to another date for any reason whatsoever, the new draw date will be published on the Facebook page (http://www.facebook.com/incredibleconnection), within 4 (four) days after the original draw date. The random entry drawn will be independently audited by an independent accountant, registered auditor, attorney or advocate to establish whether it meets the competition qualifying criteria and if so that entrant will be the competition winner (the “winner”), subject to us being able to contact that winner. If the qualifying criteria are not met further random draws will take place until a randomly selected valid entry meets the eligibility criteria. The winner will be notified by Facebook message by the E-Commerce Manager of the Promoter within 48 hours of the random draw taking place. The Promoter will attempt contact with the winner at least 3 times, but if the Promoter is unable to contact the winner within two days after the first attempt, through no fault of the Promoter, the prize will be awarded to the next eligible winner. The winner will be announced on the promoter’s Facebook page (http://www.facebook.com/hificorp.co.za).

11. The winner may be asked to participate in marketing activities, including by having his/her photograph taken, but he/she will be entitled to decline to do so.

12. By participating in this competition, you agree to all the Competition Rules set out above, without exception.

13. The prize is exclusively for the benefit of the winner and is neither transferable nor exchangeable for cash or otherwise. The prize must be taken up within 3 (three) weeks after the winner has been announced.

14. The winner will be required to complete a declaration acknowledging receipt of the price and that he/she is not connected to the Promoter as stipulated in clause 5 above.

15. A copy of these Competition Rules is made available at https://www.hificorp.co.za/.

16. The Promoter reserves the right to amend, modify, cancel or withdraw any aspect of this competition in its sole discretion at any time without prior notice or liability. The Promoter cannot guarantee the performance of any third party and shall not be liable for any act or default by a third party. Participants of this competition agree that the Promoter will, subject to prevailing law, have no liability whatsoever for any injuries, losses, costs, damage or disappointment of any kind resulting in whole or in part, directly or indirectly from acceptance, misuse or use of the prize, or from participation in this competition. The laws of the Republic of South Africa govern this competition. If any provision or part of these Competition Rules is deemed void or otherwise unenforceable in law, then that provision or part shall be deemed excluded and the remainder of these Rules shall remain in force. Any violation of these Competition Rules will result in the immediate disqualification of the transgressing participant from the competition.

17. The Promoters decision is final, and no correspondence will be entered into. This promotion is in no way sponsored, endorsed or administered by or associated with Facebook.

18. No liability shall lie on the Promoter in favour of any participant, winner (s) and/or third party arising from such cancellation, suspension or termination. Therefore the participant waives his/her right which they may have against the Promoter and hereby acknowledges that they will have no right of recourse or claim of any nature whatsoever against the Promoter.

37. Canon Maxify MB2140 Printer Competition

This competition is promoted by Hifi Corporation a Division of JD Consumer Electronics and Appliances (Pty) Ltd (Reg No. 1963/002315/07), a brand of Pepkor Trading (Pty) Ltd (Reg. No. 1958/003362/07) (“the Promoter”).

This competition shall be conducted in accordance with the provisions of section 36 read with Regulation 11 of the Consumer Protection Act No. 68 of 2008.

1. Competition Period:

The competition runs from 24 February – 29 February 2020, both dates inclusive. No entries will be accepted after midnight on 29 February 2020.

2. Who Can Enter:

You are entitled to participate in this competition if you are a natural person 18 years or older, who is either a South African citizen or carries a valid work permit. The Promoter reserves the right, at any time, to verify the validity of participants (including but not limited to a participant’s identity, and age) and to reject any participant who has not complied with these Terms and Conditions. Errors and omission may be accepted at the Promoter’s discretion. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights.

3. Exclusions:

Directors, members, employees, agents of, or consultants to the Promoter and its subsidiaries, their promotional partners and printers, their advertising and promotional agencies, supplier of goods or services in connection with this competition, or if you are any of the aforementioned persons' immediate family, including spouses, life partners, parents, children and siblings, are excluded from being entered into this competition.

4. How to Enter:

4.1. Go to the Hifi Corp Facebook competition post and provide us with your answer to the question below.

4.2. Name 4 Product Features of the Canon Maxify MB2140 Printer

4.3. Once your comment is posted you will be entered into the competition (It is within the Promoters sole discretion to disqualify any participant who posts any inappropriate comment or uses inappropriate language on the Facebook competition post)

4.5. Once your comment is posted you will be entered into the competition.

4.6. Stand a chance to win Canon Maxify MB2140 Printer valued at R1799.90

5. Number of entries per Entrant: One Entry per person.

6. Entry Fee: There is no entry fee to participate in the competition.

7. Winner draw:

7.1. The 30 winners will be chosen randomly under the supervision of an independent accountant, registered auditor, attorney.

7.2. The draw will take place bythe 11th March 2020

7.3. The Prize will be couriered to each winner so your delivery address detail will be required to fulfill the delivery. The delivery will be completed by a third party courier service.

7.4. Should the competition draw be postponed to another date for any reason whatsoever, the new draw date will be published on the website cited below, within 4 (four) days after the original draw date. The random entry drawn will be independently audited by an independent accountant, registered auditor, attorney or advocate to establish whether it meets the competition qualifying criteria and if so that entrant will be the competition winner (the “winner”), subject to us being able to contact that winner. If the qualifying criteria are not met further random draws will take place until a randomly selected valid entry meets the eligibility criteria. The winner will be notified by Phone Call by the HiFi Corp Marketing Coordinator within 48 hours of the random draw taking place. The Promoter will attempt contact with the winner at least 3 times, but if the Promoter is unable to contact the winner within two days after the first attempt, through no fault of the Promoter, the prize will be awarded to the next eligible winner. The winner will be announced on the promoter’s webpage as cited below.

9. The winner may be asked to participate in marketing activities, including by having his/her photograph taken, but he/she will be entitled to decline to do so.

10. The prize is exclusively for the benefit of the winner and is neither transferable nor exchangeable for cash or otherwise. The prize must be taken up within 3 (three) weeks after the winner has been announced.

11. The winner will be required to complete a declaration acknowledging receipt of the price and that he/she is not connected to the Promoter as stipulated in clause 5 above.

12. The Promoter reserves the right to amend, modify, cancel or withdraw any aspect of this competition in its sole discretion at any time without prior notice or liability. The Promoter cannot guarantee the performance of any third party and shall not be liable for any act or default by a third party. Participants of this competition agree that the Promoter will, subject to prevailing law, have no liability whatsoever for any injuries, losses, costs, damage or disappointment of any kind resulting in whole or in part, directly or indirectly from acceptance, misuse or use of the prize, or from participation in this competition. The laws of the Republic of South Africa govern this competition. If any provision or part of these Competition Rules is deemed void or otherwise unenforceable in law, then that provision or part shall be deemed excluded and the remainder of these Rules shall remain in force. Any violation of these Competition Rules will result in the immediate disqualification of the transgressing participant from the competition.

13. The Promoters decision is final, and no correspondence will be entered into. This promotion is in no way sponsored, endorsed or administered by or associated with Facebook.

14. No liability shall lie on the Promoter in favour of any participant, winner (s) and/or third party arising from such cancellation, suspension or termination. Therefore the participant waives his/her right which they may have against the Promoter and hereby acknowledges that they will have no right of recourse or claim of any nature whatsoever against the Promoter.

15. By entering into any competition, you consent to the Promoter sending you promotional material during and after the promotion period, in accordance with the Protection of Personal Information Act.

16. Participants of this promotion are voluntarily providing their personal information to the Promoter, its associated agencies and the third party service providers running the promotion in conjunction with the Promoter.

17. By entering this competition, participants authorize the Promoter to collect, store and use (not share unless legally required to do so) personal information of participants for communication or statistical purposes. Participants are entitled to decline any marketing communication and inform the Promoter in writing should the participant wish to be removed from all communication.

18. By participating in this competition, you agree to all the Competition Rules set out above, without exception.

19. A copy of these Competition Rules is made available at https://www.hificorp.co.za/terms/

38. Student Gift Card Voucher

This is a promotional offer (“Promotion”) as defined in the Consumer Protection Act no 68 of 2008 (CPA), as amended from time to time, hereinafter referred to as VIP discount voucher (“voucher”). This voucher is subject to National Credit Act no 34 of 2005 and Regulations (NCA), CPA and to the participant’s acceptance of the Terms and Conditions (Ts & Cs) set out herein.

The participant acknowledges that the participant has read and understand these Ts & Cs. These Ts & Cs will govern the voucher from any HiFi Corp store within RSA (the “Company”) or any Company to whom the Company has ceded the rights and obligations.

1. Parties:

1.1. This voucher is promoted by the Company, Connect Financial Solutions (Pty) Ltd (Reg no.: 2018/431596/07) a registered Credit Provider NCRCP11158) trading as HiFi Corp.

2. Voucher Period:

2.1. Voucher is without any prejudice and directed towards existing customers who meet the qualifying criteria.

2.2. The Company reserves the right, in its sole discretion and to the extent permitted by law, to amend these Ts & Cs, at any time.

2.3. The Voucher is not transferrable or convertible into cash nor may it be substituted in any manner except as permitted by law.

3. How to qualify:

The participant must have:

3.1. A valid Student card in the participant’s capacity.

3.2. Receive advertising inviting the participant participate in this Promotion as participant qualify for the voucher.

3.3. Voucher is not redeemable in conjunction with any other promotions by the Company.

4. The Voucher:

4.1. This Promotion is conducted in the ordinary course of Business.

4.2. Promotion is open to all existing and new Student customers who meet the qualifying criteria and afford the participant an opportunity for a Voucher.

4.3. The participant will need to produce proof of identification (identity document, passport, driver’s license or valid work permit) to obtain/procure/secure voucher.

4.4. Promotion may not be used conjunction with any other credit promotion, nor may it be redeemed for any other purpose except for that which it is expressly mentioned herein. No other use of this voucher is permitted.

4.5. An independent auditor will observe the Promotion that is on condition to validation procedure.

4.6. This Promotion is applicable to South Africa only and open to all South African Students above the age of 18, who are in possession of a valid identity document, Student card, passport or valid work permit. Employees, agents or consultants of or any other person who directly or indirectly controls or is controlled by the Company in respect of this Offer or the spouses, life partners or immediate family members cannot participate in the Promotion.

4.7. If the Company has not strictly enforced these Ts & Cs, the participant may not assume Ts & Cs have been waived or altered by the Company. These Ts & Cs will still apply and the Company has right to enforce any of these Ts & Cs. Errors and omission may be accepted at the Promoter’s discretion.

5. Redemption:

5.1. The participant must produce proof of identification, proof of purchase and the voucher on redemption.

5.2. The R400 Voucher shall not be paid in cash, however, entails a discount on a new credit agreement of R5999 or more within the period stipulated on the voucher.

5.3. This voucher is a once off voucher which may only be redeemed in favour of a new credit agreement by a qualifying participant and valid for the period stipulated on the voucher.

5.4. A participant has date to redeem voucher as per expiry date on voucher.

5.5. All payments due in terms of the credit agreement must have been received and paid in full and final settlement on or before redemption period for it to be a valid voucher.

5.6. Voucher may be redeemed by the participant visiting any Company store and furnishing the store with the valid voucher.

5.7. All payments due in terms of the credit agreement must have been received and paid in full and final settlement on or before redemption period for it to be a valid voucher.

39. Defy Openview Win a Home Superfans Contest

The name of the Promotion is “Win a Home Superfans Contest”.

The Promotion commences 10 February 2020 and ends 10 March 2020.

1. Entrants

1.1. Any person participating in this promotion (“Promotion”) does so on acceptance of these terms and conditions (“Terms and Conditions”).

1.2. Defy Appliances (Pty) Ltd (“Defy”), e.tv (Pty) Ltd, and their subsidiaries are collectively referred to as the “Promoters” in respect of the Promotion for purposes of these Terms and Conditions.

1.3. The Promotion will run from 10 February 2020 – 10 March 2020, after which date the Promotion will automatically lapse and no further Rewards will be awarded.

1.4. This Promotion is open to all South African residents and persons of the age 18 years or older, except the employees and their immediate families of the Promoters, the Promoters’ advertising and promotion agencies, associated companies, and outlet owners and staff.

2. Reward

2.1. Stand a chance to be part of the selection process for the SuperFan TV Gameshow to win 1 of 2 homes to the value of R2 million each.

2.2. Rewards cannot be exchanged for an alternative Reward, and no negotiations will be entered into.

2.3. The Promoters reserve the right to replace the offer with one of equal or greater value.

3. Promotion

3.1. In order to qualify, consumers must buy any Defy appliance.

3.2. Only one claim per purchase is allowed.

4. Redemption

Winning a chance to be part of the selection process for the Superfans Gameshow

4.1. Winners must go through the gameshow screening selection process to be selected to be a contestant for the gameshow.

5. General terms

Without detracting in any way from the Promotion Rules, the following general provisions shall be applicable to these Rules.

5.1. The Promoters of this Promotion will interpret the Rules in their sole discretion and reserve the right to amend the Rules at any time in accordance with the provisions contained in these Rules.

5.2. By entering and participating in the Promotion, consumers agree that the Promoters may collect and process their personal information for purposes of this Promotion.

5.3. Consumers’ details may be displayed on the website at www.defy.co.za.

5.4. The Promoters, their directors, members, partners, employees, agents, consultants, and any other person who directly or indirectly controls or is controlled by them or any supplier of goods and services in connection with this Promotion and their spouses, life partners, parents, children, siblings, business partners or associates are not eligible to participate in or enter this Promotion.

5.5. In the event of a dispute, the decision of the Promoters will be final and binding and no correspondence will be entered into. In this regard and for further clarity, the Promoters shall be entitled to deal with such disputes (or any failure by entrants to follow the rules) in their sole discretion, including that the Promoters shall be entitled, in addition to any other rights which the Promoters may have in terms of these rules, to immediately disqualify entrants from this Promotion. By entering the Promotion and/or accepting any Reward, the consumers, users and/or winners hereby indemnify, release and hold harmless the Promoters (including their subsidiaries, holding companies and affiliates), their directors, employees, agents, suppliers and contractors (the “Promoters parties”):

5.6. From and against any actions, claims and/or liability for injury, loss, damage, expense, claim or damages of any kind resulting in whole or in part, directly or indirectly, from participation in the Promotion, and/or the use, acceptance or possession of a Reward, and/or participation (or non-participation) in a Reward-related activity.

5.7. Consumers who, in the Promoters’ sole determination, act unlawfully, fraudulently, in breach of these Rules or otherwise dishonestly may be disqualified from participating in the Promotion and shall not be eligible to receive any Reward.

5.8. Additional to any other rights contained in the Promotion rules, the Promoters reserve the right to terminate the Promotion at any time with immediate effect. If this is the case, the Promoters will provide a notice on the website and it shall be the responsibility of entrants to review such website in this respect. In such event, all consumers hereby waive any rights which they may have against any of the organiser parties and acknowledge that they will have no recourse or claim of any nature against the organiser parties.

5.9. The Promoters are not liable for any technical failure that may result in an entry not being successfully submitted. Any Reward is accepted by a recipient at his/her own risk and the Promoters are not liable, at any time, for any defect in the Reward.

5.10. The duration of this Promotion may also be extended or curtailed at the sole discretion of the Promoters. If this is the case, the Promoters will provide notice of this on the website.

5.11. The Promoter will not be held liable for any harm or consequential loss as a result of use of the Reward.

5.12. If the consumer/s fail/s to comply with any of these rules or the terms of acceptance of the Reward/s, or if the consumer/s unreasonably refuse/s to sign the entrant/s declaration and supply acceptance form, the consumer/s will be disqualified and will forfeit the Reward.

5.13. The right of admission into the Promotion rests solely with the Promoters.

6. Exclusions and other important terms

6.1. Nothing in these Terms and Conditions is intended to, or must be understood to, unlawfully restrict, limit or avoid any rights or obligations, as the case may be, created for either the participant or the Promoter in terms of the Consumer Protection Act, 68 of 2008 (“CPA”).

6.2. By entering the Programme in accordance with its terms, Participants acknowledge that the Programme will be managed in accordance with the provisions of the CPA. Qualifying participants undertake to expeditiously do all things necessary to enable the Promoters to comply with their obligations under the CPA including, but not limited to, providing such personal information as may be required in order to facilitate handing over the reward.

6.3. These Terms and Conditions shall be governed by the laws of the Republic of South Africa.

JD Consumer Electronics and Appliances (Pty) Ltd t/a HiFi Corp and its directors, officers and employees shall not be responsible and disclaims all liability for any loss, damage (whether direct, indirect, special or consequential) and/or expense of any nature whatsoever, which may be suffered as a result of or which may be attributable, directly or indirectly, to the above mentioned promotion/competition undertaken by DEFY and your participation in same

40. Payflex-Customer

Thank you for visiting our website and considering the use of our services and products. This agreement sets out the terms and conditions relating to the provision of our Payment Services.

Please ensure that you read this agreement carefully and pay special attention to all terms in bold. By clicking accept you agree to be bound by these terms and conditions and our Privacy Policy.

Please also note that these terms and conditions may change from time to time. If the terms and conditions are amended, you will be required to click accept again when you make use of our Payment Services.

1. DEFINITIONS

1.1. In this Agreement, unless the context otherwise requires:

1.1.1. “Agreement” means this entire agreement.

1.1.2. “Business Day” means any day or other than a Saturday, Sunday or official public holiday in South Africa.

1.1.3. “Card” means a valid credit or debit card issued by a South African bank in your name.

1.1.4. “Customer”/”you”/”your” means the person who makes use of the Payflex Platform to purchase Goods from a Retailer;

1.1.5. “Default Fee” means the fee of R65.00 (including VAT) charged if you miss an Instalment Payment or part thereof is unpaid, and which will be charged weekly for a maximum of 3 (three) charges until your overdue balance is paid in full.

1.1.6. “Default Interest” means the interest charged on an overdue balance (excluding Default Fees) at a rate of 2.00% per month once the Instalment Plan is deemed to be an incidental credit agreement in accordance with the NCA.

1.1.7. “Goods” means the goods or services that you are buying from the Retailer Site.

1.1.8. “Instalment Plan” means the two weekly payment plan for the Purchase Price of your Goods, showing the amounts due by you, including any Default Fees, and the date on which such amounts are due, and described on the Payflex Platform as the instalment schedule.

1.1.9. “Instalment Payment” means a periodic payment detailed in the Instalment Plan.

1.1.10. “NCA” means the National Credit Act 34 of 2005, together with its regulations, as amended from time to time

1.1.11. “Payflex”/”we”/“us”/”our” refers to Payflex Proprietary Limited, a private company with limited liability duly incorporated under the laws of South Africa, with registration number 2017/406318/07;

1.1.12. “Payflex Platform” means the proprietary technology platform developed by Payflex for purposes of providing the Payment Services;

1.1.13. “Pay-Later Service” means the service offered by Payflex that, subject to the approval by Payflex, allows Customers to pay the Purchase Price over an Instalment Plan;

1.1.14. “Payflex Website” means www.payflex.co.za;

1.1.15. “Payment Service” includes the Pay-Now Service and the Pay-Later Service, and any other service that may be offered to Customers by Payflex;

1.1.16. “Pay-Now Service” means the service offered by Payflex that allows Customers to pay the Purchase Price in full in a single payment;

1.1.17. “Personal Information” has the meaning assigned thereto in POPI;

1.1.18. “POPI” means the Protection of Personal Information Act 4 of 2013;

1.1.19. “Privacy Policy” means the privacy policy as set out on the Payflex Website, as amended from time to time;

1.1.20. “Processing” has the meaning assigned thereto in POPI and “Process” and “Processed” shall have corresponding meaning;

1.1.21. “Privacy Policy” means the Payflex privacy policy accessible on the Payflex Website.

1.1.22. “Purchase Price” means the full purchase price (inclusive of VAT) payable in respect of any Goods purchased by a Customer, including any delivery or other costs included in the price;

1.1.23. “Refund” means a refund of a Purchase Price;

1.1.24. “Retailer” means the retailer who has integrated the Retailer Site with our Payflex Platform in order to provide the Payment Services.

1.1.25. “Retailer Site” means the e-commerce or physical site of the Retailer.

2. THE PAY-LATER SERVICE

2.1. Upon acceptance of your request for the Pay-Later Service on our Platform, we undertake to pay the Retailer the Purchase Price for the Goods you have selected to purchase on your behalf, and you agree to pay us in accordance with the Instalment Plan, subject to the terms and conditions contained in this Agreement.

2.2. The Goods that you have purchased are governed by the relevant terms and conditions and policies of that Retailer. Your agreement in respect of the Goods is with the Retailer. Your agreement in respect of the Instalment Plan is with us.

2.3. Once you have entered into an Instalment Plan, we cannot amend or cancel any such plan without written confirmation from the Retailer in accordance with clause 10 (Refund Arrangements).

3. THE PAY-NOW SERVICE

3.1. Upon acceptance of your request for the Pay-Now Service on our Platform, we undertake to settle the Retailer for the Purchase Price for the Goods you have selected to purchase and paid for, subject to the terms and conditions contained in this Agreement.

3.2. The Goods that you have purchased are governed by the relevant terms and conditions and policies of that Retailer. Your agreement in respect of the Goods is with the Retailer.

4. OUR OBLIGATIONS AND ACKNOWLEDGEMENTS

4.1. If your request for the Pay-Later Service is approved, Payflex shall pay to the Retailer the Purchase Price for the Goods on your behalf.

4.2. Where you have entered into an Instalment Plan, we will continue to fulfil our obligations to you unless the Instalment Plan is terminated in accordance with this Agreement.

4.3. We do not guarantee access to the Pay-Later Service and reserve the right to decline your request for the Pay-Later Service at our sole discretion, even if you have previously paid your instalments in full and on time on other transactions.

4.4. Our discretion will always be exercised reasonably.

5. YOUR OBLIGATIONS AND UNDERTAKINGS

5.1. In respect of the Pay-Later Service:

5.1.1. In return for us paying the Retailer the Purchase Price on your behalf for the Goods, you agree to pay us in accordance with the Instalment Plan plus any applicable Default Fees charged when an Instalment Payment is not received on time or paid in full, subject to the conditions set out in clause 8 (Missed Payment) below.

5.1.2. You confirm that all of the information that you provide to us is true, complete, accurate and correct, and that you will immediately notify us if any of this information changes.

5.1.3. If your application is not complete or if you don’t provide us with any required documentation, we may contact you to obtain the required information or documentation, or we may approve or decline your application.

5.1.4. You confirm that you:

5.1.4.1. are a permanent resident of South Africa;

5.1.4.2. are over 18 years of age;

5.1.4.3. lawfully reside in South Africa on a permanent basis;

5.1.4.4. are permanently employed or self-employed in South Africa;

5.1.4.5 are not currently over-indebted;

are not going through financial difficulty;

5.1.4.7. have not been declared you mentally ill or unfit by a court;

5.1.4.8. have not applied for or are currently under administration, provisional or final sequestration or debt review;

5.1.4.9. have a valid debit or credit card issued by a South African bank in your name.

5.1.5. You unconditionally and irrevocably agree that we are entitled to debit your Card account in accordance with the Instalment Plan, including any Default Fees.

5.1.6 You agree to have sufficient funds available in your Card account to cover all Instalment Payments when due in full, or alternatively to pay the Instalment Payments in full before the due date.

5.1.7. You agree to pay all amounts due under the Instalment Plan irrespective of any issue or dispute with respect to the Goods or the Retailer, regardless of whether you currently own or have the Goods in your possession.

5.1.8. You agree that each Instalment Plan entered into is a new transaction and that your use of the Payflex Platform and the Payment Services is at our discretion, and that there is no guarantee that the Payflex Platform or the Payment Services will be available for any purchase of Goods.

5.1.9. You agree not to apply any set-off or other deduction from any Instalment Payment for any reason including any dispute or issue you may have with the Retailer, the Retailer Site or in relation to the Goods supplied by the Retailer.

5.2. You are liable for any fees or costs that your bank may charge you when payment is made using your Card.

5.3. You agree that we are not responsible for the delivery, suitability or quality of any Goods you have elected to purchase and you agree to contact the Retailer in the event of any issue with the Goods or if you wish to return any Goods.

5.4. You agree to keep your account details and password private and confidential, and that you are responsible for any orders placed using your account details and any unauthorised use of your account.

5.5. You agree to contact us immediately if you reasonably suspect that your account may have been used or will be used by a unauthorised third party or if you suspect fraudulent activity on your account.

6. RETAILERS

6.1. We do not guarantee and have no responsibility for:

6.1.1. the suitability, quality or delivery of any Goods purchased by you from the Retailer; or

6.1.2. the availability of any Goods,

all of which are the responsibility of the Retailer.

6.2. Any dispute that you have about the Goods (including but not limited to the return of Goods) must be resolved directly with the Retailer.

6.3. We will not be liable to you if any Retailer refuses to accept our Payment Services for any Goods purchased. You will not have the right to claim anything from us or to institute any counterclaim against us or to apply set-off against us on this basis or any other basis whatsoever.

6.4. You cannot withhold any payments on the Instalment Plan as a result of any disputes that you may have with the Retailer.

6.5. If you have a dispute with a Retailer, that dispute will not entitle you to:

6.5.1. instruct us to refuse to pay the Retailer for Goods purchased by you; or

6.5.2. refuse to pay us for payments already made to the Retailer, irrespective of whether such payment was made in respect of the Goods that are the subject-matter of a dispute, or

6.5.3. instruct us to reverse a payment already made to the Retailer.

7. INTEREST AND FEES

7.1. fees or interest will be charged in respect of the Instalment Plan, provided that all Instalment Payments are paid in accordance with the Instalment Plan.

7.2. No fees will be charged to open or use a Payflex account.

7.3. Default Fees and Default Interest will be charged in accordance with clause 8 and 9 below if an Instalment Payment is not paid in full on the due date as detailed in the Instalment Plan.

8. MISSED PAYMENT

8.1. The Instalment Plan provided to you will serve as the account for the payments required under the Instalment Plan and will indicate the due date for each Instalment Payment to be made.

8.2. If we have not received an Instalment Payment on its due date, then we will automatically charge a Default Fee to the Instalment Plan and will continue to charge an additional Default Fee every week thereafter, until either (i) we have received full payment on your outstanding balance (including any Default Fees) or (ii) you have been charged a maximum of three (3) Default Fees on an Instalment Plan.

8.3. In the event that we are unsuccessful in obtaining payment from your Card account on the due date, you authorise us to take payment of an Instalment Payment including any Default Fees from your Card account 3 (three) days after the original due date and if that is not successful, 7 (seven) days after the original due date.

8.4. We reserve the right to further try and recoup any Instalment Payment and any Default Fees at any later dates.

8.5. Payflex reserves the right, in its absolute discretion to waive or defer any Default Fees. Any express election we make to temporarily or permanently waive payment by you of a Default Fee or other amount due to us under an Instalment Plan does not imply a waiver of any other amount due and we reserve all rights to make demand for such amounts.

8.6. Total Default Fees charged shall be capped at the lower of R195.00 (including VAT) or 50% of the Purchase Price (including VAT).

9. OVERDUE AMOUNTS

9.1. If there is an unpaid balance on your Instalment Plan post the final Instalment Payment date then:

9.1.1. we may charge Default Interest on any overdue amount (excluding Default Fees) once the Instalment Plan is deemed to be an incidental credit agreement in accordance with the NCA.

9.1.2. Default Interest will be calculated on a daily basis and added to the outstanding balance (in other words, compounded) on a monthly basis.

9.1.3. To the extent permissible in law, you may also be charged default administration charges and collections costs incurred.

9.2. We may approach a court to take judgment against you for the debt owed by you to us in terms of this agreement. If we do, a certificate signed by any one of our managers (whose appointment and authority need not be proved) stating the amount that you owe us and the applicable interest rate, shall be accepted as sufficient proof of your indebtedness and shall be deemed correct unless you are able to prove otherwise.

9.3. The address that you gave us when registering for the Pay-Later Service application is the address that you choose where legal documents may be served on you. If we are able to serve documents on you electronically, the e-mail address that we have on record for you will be used. If you wish to change your physical address, e-mail address and/or cellphone number, you must give us notice hereof and any such change will take effect 7 Business Days after we receive such notice.

9.4. If you have a query or complaint, contact our customer services department at [email protected] a resolution. If you are not satisfied with the outcome of your query or complaint, you have the right to resolve the matter by way of alternative dispute resolution. If this Agreement becomes an incidental credit agreement, you can file any complaints with the National Credit Regulator (contact number 0860 627 627) or make application to the National Credit Tribunal.

10. REFUND ARRANGEMENTS

10.1 Any full or partial return of the Goods is subject to the Retailer’s returns policy and applicable laws and must be settled with that Retailer.

10.2. We will only amend an Instalment Plan and process a Refund once the Retailer has requested us to do so in writing.

10.3. The Instalment Plan is automatically adjusted by the Payflex Platform by applying the refund amount to the last instalment first and working backwards to the other instalments.

10.4. For full refunds, the refund amount will be equal to the sum of instalments paid to date

10.5. For partial refunds, if the refund amount is greater than the instalments still due, then we will refund you the difference and mark the Instalment Plan as paid up; if the refund amount is less than the instalments still due, then we will adjust the Instalment Plan accordingly to reflect the revised amount still due.

10.6. Where a cash refund is due to you, we will credit your Card account, which may take up to 7 (seven) Business Days to reflect on your Card account.

10.7. If a Retailer refunds you directly in cash, vouchers or the like, you will remain responsible for payment of the Instalment Plan, notwithstanding such refund.

10.8. You can view your revised Instalment Plan on the Payflex Customer Portal.

11. PERSONAL INFORMATION

11.1 Your privacy is very important to us and we will use reasonable efforts in order to ensure that any information, including Personal Information, provided by you, or which is collected from you or third parties, is stored in a secure manner.

11.2. You undertake to furnish us with all information, including Personal Information, and/or documentation required by us.

11.3. You agree to give honest, accurate and current Personal Information about yourself to us and to maintain and update such information when necessary and you agree to indemnify us against any losses or harm we may incur as a result of our reliance on inaccurate information about you provided to us.

11.4. You agree and consent that we may transmit to registered credit bureau(s) information concerning –

11.4.1. this Agreement and the termination thereof; and

11.4.2. any non-compliance by you with the terms of this Agreement.

11.5. You acknowledge that such credit bureau(s) may provide a credit profile and possibly a credit score on your creditworthiness. You have the right to contact such credit bureau(s), to have the credit record(s) disclosed and to correct any inaccurate information.

11.6. You agree that we may seek information from any credit bureau when assessing your application, and at any time during the existence of this Agreement.

11.7. You acknowledge and expressly consent that we may Process your Personal Information:

11.7.1. to verify information that you provided to us and generally make whatever enquiries we may deem necessary from any source whatsoever;

11.7.2. to conclude this Agreement and for purposes of providing the Payment Services to you and complying with your instructions;

11.7.3. to prevent, detect and report fraudulent and criminal activities and to identify the proceeds of unlawful activities and combat money laundering activities and to assist law enforcement agencies in this regard;

11.7.4. to comply with any obligation imposed by applicable laws on us, including statutory and regulatory requirements in respect of the storage and maintenance of documents and information;

11.7.5. to comply with valid requests for information, including subject access requests and requests in terms of the Promotion of Access to Information Act 2 of 2000;

11.7.6. to comply with information requests by regulators or bodies lawfully requesting the information (e.g. tax authorities);

11.7.7. to assess Customer complaints;

11.7.8. to provide information to you about products or services which may be of interest to you; and

11.7.9. for internal purposes such as training and monitoring.

11.8. Unless you object, we may share your Personal Information with third parties, including business partners, where it is in our or their legitimate interests to do so, and, if permitted in terms of relevant laws, for purposes of direct marketing.

11.9. You have the right to access your Personal Information held by us. We shall provide you with such access during office hours within a reasonable time after receiving a written request for access.

11.10. You acknowledge that any Personal Information supplied to us is provided voluntarily and that we may not be able to comply with our obligations under this Agreement if you do not provide the required personal information to us.

11.11. By submitting any Personal Information to us in any form you further acknowledge that such conduct constitutes an unconditional, specific and voluntary consent to the Processing, including the storage, of such Personal Information by us under any applicable law in the manner contemplated in clause 11.7 above. This consent is, in the absence of any written objection received from you, indefinite and/or for the period otherwise required in terms of any applicable law.

11.12. Should you believe that we have utilised your Personal Information contrary to applicable law, you agree to first resolve any concerns with us. If you are not satisfied with such process, you have the right to lodge a complaint with the Information Regulator.

12. OUR COMMUNICATIONS WITH YOU

12.1. If we need to contact you we may call or text your mobile number or contact you through the email or physical address that you have provided.

13. INTELLECTUAL PROPERTY

13.1. All intellectual property in our Payflex Platform, including any content, images, logos or graphics are owned by us. You must obtain our written permission if you wish to use any such intellectual property.

14. ASSIGNMENT

14.1. You may not cede your rights or delegate your obligations or otherwise assign, novate or transfer your rights and obligations under this Agreement, the Instalment Plan or any Instalment Payment without our consent, which may be withheld in our absolute discretion.

14.2. We may cede our rights and delegate our obligations or otherwise assign this Agreement, any right in this Agreement, or any Instalment Plan or any Instalment Payment to a third party without your consent.

15. LIMITATION ON LIABILITY

15.1. We will not be liable for anything outside of our reasonable control (for example, a failure of computer systems, or power failures which happen for reasons outside our reasonable control) or any industrial action, or political unrest, war, if this prevents us from providing our usual service.

15.2. To the extent permissible in law, and provided that we did not act fraudulently or with gross negligence, we will not be liable for any loss or damage sustained by you or a third party arising from the use of our Payment Services.

16. GENERAL

16.1. Nothing in this Agreement shall create, constitute or evidence any partnership, joint venture, agency, trust or employer/employee relationship between us.

16.2. No waiver of any breach of this Agreement shall be deemed to be a waiver of any other, or any subsequent, breach. No failure or delay by any party in exercising any rights, power or privilege under this Agreement shall operate as a waiver, nor shall any single or partial exercise preclude any other or further exercise of any right, power or privilege under this Agreement.

16.3. This Agreement constitutes the entire agreement between us as it relates to a specific purchase of Goods and the relevant Instalment Plan. Each new purchase of Goods by way of the Pay-Later Service and associated Instalment Plan shall form a new Agreement.

16.4. If any provision of this Agreement is held to be invalid, illegal or unenforceable, it will be severed and the remainder of the Agreement will remain in full force and effect.

16.5. This Agreement shall be governed by and interpreted in accordance with the laws of South Africa. The parties irrevocably agree that the courts of South Africa shall have non-exclusive jurisdiction.

16.6. When you use our website or any of our other electronic channels, you do so entirely at your own risk. We cannot be held liable for any damage or loss sustained by you, or a third party, arising out of your access or use of our electronic channels, or reliance on any information contained thereon. You indemnify us accordingly. We do not warrant that the functions provided by these channels will be uninterrupted or error free, or that the website or the server that makes it available are free from viruses or other harmful components. We further do not warrant that the content or information displayed is always accurate, complete and/or current.

16.7. Should you wish to receive copies of documents relating to your account, you must advise us of the manner in which you want these to be delivered to you (provided we have the ability to affect the delivery you choose). In certain instances, we are entitled to charge a fee for such copies.

16.8. We can delay enforcing our rights under this agreement without losing them.

16.9. If we cannot enforce any term under this agreement, it will not affect any of the other terms of this agreement.

16.10. Each and every undertaking and clause as contained herein shall be capable of independent enforcement, thus enabling any court or other competent tribunal to enforce the remainder of this agreement should it adjudge any particular undertaking or portion or clause thereof to be invalid.

41. Easter Competition Campaign

This competition is promoted by HIFI CORP a Division of JD Consumer Electronics and Appliances (Pty) Ltd (Reg No. 1963/002315/07), a brand of Pepkor Trading (Pty) Ltd (Reg. No. 1958/003362/07) (“the Promoter”).

1. This competition shall be conducted in accordance with the provisions of section 36 read with Regulation 11 of the Consumer Protection Act No. 68 of 2008.

2. Competition Period: The competition runs from 25th March to 13th April 2020, both dates inclusive. No entries will be accepted after midnight on 13th April 2020.

3. Who Can Enter: You are entitled to participate in this competition if you are a natural person 18 years or older, who is either a South African citizen or carries a valid work permit. The Promoter reserves the right, at any time, to verify the validity of participants (including but not limited to a participant’s identity, and age) and to reject any participant who has not complied with these Terms and Conditions. Errors and omission may be accepted at the Promoter’s discretion. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights.

4. Exclusions: Directors, members, employees, agents of, or consultants to the Promoter and its subsidiaries, their promotional partners and printers, their advertising and promotional agencies, supplier of goods or services in connection with this competition, or if you are any of the aforementioned persons' immediate family, including spouses, life partners, parents, children and siblings, are excluded from being entered into this competition.

5. How to Enter:

5.1. Purchase any product in store or online during the Easter campaign and register your invoice number online to qualify. Layby purchases/payments DO NOT qualify.

5.2. Once you have registered your details online you will be entered into the competition.

5.3. Stand a chance to win a share of prizes totalling R50 000 in Easter prizes (Samsung 65 inch TV / Defy 248lt WD Fridge / JBL 3.1 CH Soundbar / Canon Powershot camera / Asus Celeron Notebook / Canon G6040 Printer / 2 x HIFI CORP gift cards worth R4000 each)

5.4. Stand a chance to win a share of prizes totalling R50 000 in Easter prizes (Samsung 65 inch TV / Defy 248lt WD Fridge / JBL 3.1 CH Soundbar / Canon Powershot camera / Asus Celeron Notebook / Canon G6040 Printer / 2 x HIFI CORP gift cards worth R4000 each).

5.5. Number of entries per Entrant: One Entry per person. Only one prize per person.

5.6. Entry Fee: There is no entry fee to participate in the competition.

5.7. Winner draw:

5.7.1. The winners (8) will be chosen randomly under the supervision of an independent accountant, registered auditor, attorney.

5.7.2. The draw will take place bythe 20th April 2020.

5.7.3. The Prize will be couriered to each winner so your delivery address detail will be required to fulfill the delivery. The delivery will be completed by a third party courier service.

5.7.4. Should the competition draw be postponed to another date for any reason whatsoever, the new draw date will be published on the website cited below, within 4 (four) days after the original draw date. The random entry drawn will be independently audited by an independent accountant, registered auditor, attorney or advocate to establish whether it meets the competition qualifying criteria and if so that entrant will be the competition winner (the “winner”), subject to us being able to contact that winner. If the qualifying criteria are not met further random draws will take place until a randomly selected valid entry meets the eligibility criteria. The winner will be notified by Phone Call by the HIFI CORP Marketing Coordinator within 48 hours of the random draw taking place. The Promoter will attempt contact with the winner at least 3 times, but if the Promoter is unable to contact the winner within two days after the first attempt, through no fault of the Promoter, the prize will be awarded to the next eligible winner. The winner will be announced on the promoter’s webpage as cited below.

5.8. The winner may be asked to participate in marketing activities, including by having his/her photograph taken, but he/she will be entitled to decline to do so.

5.9. The prize is exclusively for the benefit of the winner and is neither transferable nor exchangeable for cash or otherwise. The prize must be taken up within 3 (three) weeks after the winner has been announced.

5.10. The winner will be required to complete a declaration acknowledging receipt of the price and that he/she is not connected to the Promoter as stipulated in clause 5 above.

5.11. The Promoter reserves the right to amend, modify, cancel or withdraw any aspect of this competition in its sole discretion at any time without prior notice or liability. The Promoter cannot guarantee the performance of any third party and shall not be liable for any act or default by a third party. Participants of this competition agree that the Promoter will, subject to prevailing law, have no liability whatsoever for any injuries, losses, costs, damage or disappointment of any kind resulting in whole or in part, directly or indirectly from acceptance, misuse or use of the prize, or from participation in this competition. The laws of the Republic of South Africa govern this competition. If any provision or part of these Competition Rules is deemed void or otherwise unenforceable in law, then that provision or part shall be deemed excluded and the remainder of these Rules shall remain in force. Any violation of these Competition Rules will result in the immediate disqualification of the transgressing participant from the competition.

5.12. The Promoters decision is final, and no correspondence will be entered into.

5.13. No liability shall lie on the Promoter in favour of any participant, winner (s) and/or third party arising from such cancellation, suspension or termination. Therefore the participant waives his/her right which they may have against the Promoter and hereby acknowledges that they will have no right of recourse or claim of any nature whatsoever against the Promoter.

5.14. By entering into any competition, you consent to the Promoter sending you promotional material during and after the promotion period, in accordance with the Protection of Personal Information Act.

5.15. Participants of this promotion are voluntarily providing their personal information to the Promoter, its associated agencies and the third party service providers running the promotion in conjunction with the Promoter.

5.16. By entering this competition, participants authorize the Promoter to collect, store and use (not share unless legally required to do so) personal information of participants for communication or statistical purposes. Participants are entitled to decline any marketing communication and inform the Promoter in writing should the participant wish to be removed from all communication.

5.17. By participating in this competition, you agree to all the Competition Rules set out above, without exception.

5.18. A copy of these Competition Rules is made available at https://www.hificorp.co.za/terms/

42. NutriBullet Competition

This competition is promoted by HiFi Corp a Division of JD Consumer Electronics and Appliances (Pty) Ltd (Reg No. 1963/002315/07), a brand of Pepkor Trading (Pty) Ltd (Reg. No. 1958/003362/07) (“the Promoter”).

1. This competition shall be conducted in accordance with the provisions of section 36 read with Regulation 11 of the Consumer Protection Act No. 68 of 2008.

2. Competition Period: The competition runs from 1st April to 30th April 2020, both dates inclusive. No entries will be accepted after midnight on 30th April 2020.

3. Who Can Enter: You are entitled to participate in this competition if you are a natural person 18 years or older, who is either a South African citizen or carries a valid work permit. The Promoter reserves the right, at any time, to verify the validity of participants (including but not limited to a participant’s identity, and age) and to reject any participant who has not complied with these Terms and Conditions. Errors and omission may be accepted at the Promoter’s discretion. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights.

4. Exclusions: Directors, members, employees, agents of, or consultants to the Promoter and its subsidiaries, their promotional partners and printers, their advertising and promotional agencies, supplier of goods or services in connection with this competition, or if you are any of the aforementioned persons' immediate family, including spouses, life partners, parents, children and siblings, are excluded from being entered into this competition.

5. How to Enter:

6. Like and share the NutriBullet extended warranty social media post on the Hifi Corp Facebook page

7. Once you have shared the post on social media you will automatically be entered into the competition.

8. Stand a chance to win a NutriBullet to the value of R2000

9. Number of entries per Entrant: One Entry per person. Only one prize per person.

10. Entry Fee: There is no entry fee to participate in the competition

11. Winner draw:

11.1. The winners (21) will be chosen randomly under the supervision of an independent accountant, registered auditor, attorney.

11.2. The draw will take place on the 7th May 2020.

11.3. The Prize will be couriered to each winner so your delivery address detail will be required to fulfill the delivery. The delivery will be completed by a third party courier service.

11.4. Should the competition draw be postponed to another date for any reason whatsoever, the new draw date will be published on the website cited below, within 4 (four) days after the original draw date. The random entry drawn will be independently audited by an independent accountant, registered auditor, attorney or advocate to establish whether it meets the competition qualifying criteria and if so that entrant will be the competition winner (the “winner”), subject to us being able to contact that winner. If the qualifying criteria are not met further random draws will take place until a randomly selected valid entry meets the eligibility criteria. The winner will be notified by Phone Call by the HiFi Corp Marketing Coordinator within 48 hours of the random draw taking place. The Promoter will attempt contact with the winner at least 3 times, but if the Promoter is unable to contact the winner within two days after the first attempt, through no fault of the Promoter, the prize will be awarded to the next eligible winner. The winner will be announced on the promoter’s webpage as cited below.

12. The winner may be asked to participate in marketing activities, including by having his/her photograph taken, but he/she will be entitled to decline to do so.

13. The prize is exclusively for the benefit of the winner and is neither transferable nor exchangeable for cash or otherwise. The prize must be taken up within 3 (three) weeks after the winner has been announced.

14. The winner will be required to complete a declaration acknowledging receipt of the price and that he/she is not connected to the Promoter as stipulated in clause 5 above.

15. The Promoter reserves the right to amend, modify, cancel or withdraw any aspect of this competition in its sole discretion at any time without prior notice or liability. The Promoter cannot guarantee the performance of any third party and shall not be liable for any act or default by a third party. Participants of this competition agree that the Promoter will, subject to prevailing law, have no liability whatsoever for any injuries, losses, costs, damage or disappointment of any kind resulting in whole or in part, directly or indirectly from acceptance, misuse or use of the prize, or from participation in this competition. The laws of the Republic of South Africa govern this competition. If any provision or part of these Competition Rules is deemed void or otherwise unenforceable in law, then that provision or part shall be deemed excluded and the remainder of these Rules shall remain in force. Any violation of these Competition Rules will result in the immediate disqualification of the transgressing participant from the competition.

16. The Promoters decision is final, and no correspondence will be entered into. This promotion is in no way sponsored, endorsed or administered by or associated with Facebook.

17. No liability shall lie on the Promoter in favour of any participant, winner (s) and/or third party arising from such cancellation, suspension or termination. Therefore the participant waives his/her right which they may have against the Promoter and hereby acknowledges that they will have no right of recourse or claim of any nature whatsoever against the Promoter.

18. By entering into any competition, you consent to the Promoter sending you promotional material during and after the promotion period, in accordance with the Protection of Personal Information Act.

19. Participants of this promotion are voluntarily providing their personal information to the Promoter, its associated agencies and the third party service providers running the promotion in conjunction with the Promoter.

20. By entering this competition, participants authorize the Promoter to collect, store and use (not share unless legally required to do so) personal information of participants for communication or statistical purposes. Participants are entitled to decline any marketing communication and inform the Promoter in writing should the participant wish to be removed from all communication.

21. By participating in this competition, you agree to all the Competition Rules set out above, without exception.

22. A copy of these Competition Rules is made available at www.hificorp.co.za

43. HP PC Digital Campaign

1. Subject to terms and conditions, customers will qualify for an online voucher upon purchasing a qualifying HP product in the table below, purchased between the 28th and 30th of April 2020. This voucher can only be redeemed online.

 Description

Voucher

 HP Pavilion 14 X360 Intel® Core™ i3-10110U  4 256GB 2-1

 R700 HiFi Corporation online voucher

2. To take advantage of the promotion, customers must complete the online redemption form (available at www.hpdomore.co.za/), attach proof of purchase in the form of the sellers’ invoice/receipt, via image/pdf attachment. Proof of order or dispatch note will not be accepted. The seller’s invoice must clearly show the customer details, HP part codes of the qualifying products purchased, the purchase price and the date of purchase. HP must receive the redemption form and supporting documents within the campaign dates.

3. Customers providing an incomplete redemption form will be notified via email and offered the opportunity to provide the required items within seven calendar days. If the participant still fails to comply with the terms and conditions, the voucher redemption will be refused. HP will not be liable for any delay in responding outside of the seven-day timeframe.

4. Customers will receive their voucher within 5 working days from verification of submission of their voucher redemption. The vouchers will only be emailed through should the submission be compliant and complete. These vouchers are limited and will be issued based on a first-come-first-serve basis.

5. Customer will only be granted a voucher upon HP’s satisfaction that the customer has fully complied with these terms and conditions and the associated instructions.

6. The voucher will not be granted to a customer who:

6.1. Has not purchased a qualifying HP Product within the promotional period from participating retailer; and/or

6.2. Has not supplied proof of purchase; and/or/p>

6.3. Has purchased outside the campaign dates; and/or

6.4. failed in any way to comply with these terms and conditions as determined in HP´s sole discretion.

7. In addition to the invoice for the purchased product, HP reserves the right to request from the customer further evidence of purchase and/or ownership (e.g. photo of the serial number label, barcodes).

8. Where this voucher constitutes a taxable benefit, all tax liability lies with the recipient.

9. By participating in this promotion, the customer is agreeing to the terms and conditions.

10. The offer is valid only in South Africa to end users. This offer may not be combined with any other promotional offers or special pricing offered on the qualifying products.

11. This offer is not open to employees of HP, their agents, wholesalers, resellers, retail staff, retailers, participating stockists or anyone connected with the promotion.

12. The vouchers must be claimed by the end user customer only. Retailers may not claim the voucher on behalf of their customers.

13. All documentation submitted for this promotion becomes property of HP and will not be returned. Submission of false, incorrect, misleading or fraudulent documentation may result in disqualification from this promotion and future HP promotions and may result in the submitter being subject to prosecution.

14. HP is not responsible or liable for any technical, hardware, software, server, website, or other failures or damage of any kind to the extent that this prevents the customer from or otherwise obstructs him/her in participating in the promotion.

15. HP may withdraw, cancel or amend, this promotion and the terms and conditions at any time without prior notice.

16. The decisions of HP in respect of any and all aspects of the promotion will be final and binding.

17. In the event of false, erroneous entry submitted by the customer or overpayments made by HP and subject to HP serving not less than 28 days prior written notice the customer shall repay or reimburse any such false, erroneous or overpayments and the customer shall hold HP harmless and indemnify HP from any liability, claims, damages and tax liabilities arising in such circumstances.

18. HP shall not be liable for any loss, damage or injury of any nature howsoever caused to customers pursuant to this promotion. However, nothing in these terms shall act so as to exclude or restrict HP’s liability for death or personal injury of customer proven to be caused by HP’s negligence.

19. If a product is returned upon issuing the voucher, the value of the voucher may be deducted from the value of the refund.

20. By participating in this promotion you consent to the use of your personal data by HP and/or any third party for the purposes of administration of the promotion and any other purpose to which you have consented.

21. All rights reserved. The law of South Africa shall apply exclusively. Should any of these provisions be or become invalid, the validity of the remaining conditions of participation shall not be affected. Any disputes arising under or in connection with them shall be subject to the exclusive jurisdiction of the courts of South Africa.

22. HP South Africa (Pty) Ltd. 12 Autumn Road, Rivonia, Sandton.

23. Should the customer have any queries they must email [email protected]

44. 30 Day Money Back Guarantee

PROMOTION NAME: 30 DAY MONEY BACK GUARANTEE

1. This promotion (the “Promotion)” is promoted by HiFi Corp a division of JD Consumer Electronics and Appliances (Pty) Ltd (Reg. No. 1963/002315/07), a subsidiary of Pepkor Trading (Pty) LTD (Reg. no. 1958/003362/07) and with HiFi Corp being a brand of the JD Group (the “Promoter”).

2. This Promotion shall be conducted in accordance with the provisions of section 36 read with Regulation 11 of the Consumer Protection Act No. 68 of 2008.

3. Promotion Period The Promotion runs from 11 May 2020 to 30 June 2020, both dates inclusive (the “Promotion Period”). No entries will be accepted after midnight on 30 June 2020.

4. Who Can Enter (the “Participant”)

4.1. You are entitled to participate in this Promotion if you are a natural person 18 (eighteen) years or older, who is either a South African citizen or carries a valid work permit. The Promoter reserves the right, at any time, to verify the validity of a Participant (including but not limited to a participant’s identity and age) and to reject any Participant who has not complied with these terms and conditions. Errors and omissions may be accepted at the Promoter’s sole discretion. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights.

5. Exclusions

5.1. Directors, members, employees, agents of, or consultants to the Promoter and its subsidiaries, their promotional partners and printers, their advertising and promotional agencies, supplier of goods or services in connection with this Promotion, or if you are any of the aforementioned persons' immediate family, including spouses, life partners, parents, children and siblings, are excluded from being entered into this Competition.

6. How to Enter

6.1. Each qualifying participant will be eligible to receive the 30-day money back guarantee if they change their minds about the purchase within 30 days of purchase of the eligible appliance. The 30-day timeframe starts to run from the date of purchase.

6.2. The participant must have purchased an eligible appliance (listed below) from any participating stores within the promotional dates. Any purchases outside these dates will not qualify for this promotion.

6.3. All original packaging must be kept and returned with the appliance in order for the participant to receive their money back.

6.4. The money back to the participant will be the full amount paid by the participant at the participating store or online store that they purchased their vacuum cleaner at and proof of purchase is required in order for the money back to be claimed.

6.5. Standard wear and tear during the first 30 days is acceptable and it will be at the sole discretion of Defy and the participating retailer to gauge whether or not the appliance has gone through more than just standard wear and tear.

6.6. Proof of purchase must clearly show purchase details (appliance bought, amount, and date of purchase).

6.7. It is within the Promoters sole discretion to disqualify any Participant who posts any inappropriate comment or uses inappropriate language on the Facebook Promotion post, or on such other social media or webpage.

7. Number of Entries per Participant

7.1. One entry per person per household.

8. Entry Fee

8.1. There is no entry fee to participate in the Promotion.

9. The Offer

9.1. No other offers can be claimed in conjunction with the Defy 30-day money back challenge.

9.2. The 30 day money back offer applies to purchases of the following Defy appliances.

10. General

10.1. The Promoter reserves the right to amend, modify, cancel or withdraw any aspect of this Promotion in its sole discretion at any time without prior notice or liability. The Promoter cannot guarantee the performance of any third party and shall not be liable for any act or default by a third party. Participants of this Promotion agree that the Promoter will, subject to prevailing law, have no liability whatsoever for any injuries, losses, costs, damage or disappointment of any kind resulting in whole or in part, directly or indirectly from acceptance of this Promotion.

10.2. The laws of the Republic of South Africa govern this Promotion. If any provision or part of these Promotion Rules is deemed void or otherwise unenforceable in law, then that provision or part shall be deemed excluded and the remainder of these Promotion Rules shall remain in force. Any violation of these Promotion Rules will result in the immediate disqualification of the transgressing Participant from the Promotion.

10.3. The Promoters decision is final, and no correspondence will be entered into.

10.4. No liability shall lie on the Promoter in favour of any Participant and/or third party arising from cancellation, suspension or termination. Therefore, the Participant waives any and all rights which they may have against the Promoter and hereby acknowledges that they will have no right of recourse or claim of any nature whatsoever against the Promoter.

10.5. A copy of these Promotion Rules is available at www.hificorp.co.za.

45. HP Voucher

1. Subject to terms and conditions, customers will qualify for an online voucher upon purchasing a qualifying HP product in the table below, purchased between the 17 June to 31 July 2020. This voucher can only be redeemed online.

 Description

Voucher

 HP Notebook 15 with Intel® Core™ i3-8130U

 R700 HiFi Corporation online voucher

 HP Notebook 15 with Intel®Core™i5-10210U

 R700 HiFi Corporation online voucher

 

2. To take advantage of the promotion, customers must complete the online redemption form (available at www.hpdomore.co.za/), attach proof of purchase in the form of the sellers’ invoice/receipt, via image/pdf attachment. Proof of order or dispatch note will not be accepted. The seller’s invoice must clearly show the customer details, HP part codes of the qualifying products purchased, the purchase price and the date of purchase. HP must receive the redemption form and supporting documents within the campaign dates.

3. Customers providing an incomplete redemption form will be notified via email and offered the opportunity to provide the required items within seven calendar days. If the participant still fails to comply with the terms and conditions, the voucher redemption will be refused. HP will not be liable for any delay in responding outside of the seven-day timeframe.

4. Customers will receive their voucher within 5 working days from verification of submission of their voucher redemption. The vouchers will only be emailed through should the submission be compliant and complete. These vouchers are limited and will be issued based on a first-come-first-serve basis.

5. Customer will only be granted a voucher upon HP’s satisfaction that the customer has fully complied with these terms and conditions and the associated instructions.

6. The voucher will not be granted to a customer who:

6.1. has not purchased a qualifying HP Product within the promotional period from participating retailer; and/or

6.2. has not supplied proof of purchase; and/or

6.3. has purchased outside the campaign dates; and/or

6.4. failed in any way to comply with these terms and conditions as determined in HP´s sole discretion.

7. In addition to the invoice for the purchased product, HP reserves the right to request from the customer further evidence of purchase and/or ownership (e.g. photo of the serial number label, barcodes).

8. Where this voucher constitutes a taxable benefit, all tax liability lies with the recipient.

9. By participating in this promotion, the customer is agreeing to the terms and conditions.

10. The offer is valid only in South Africa to end users. This offer may not be combined with any other promotional offers or special pricing offered on the qualifying products.

11. This offer is not open to employees of HP, their agents, wholesalers, resellers, retail staff, retailers, participating stockists or anyone connected with the promotion.

12. The vouchers must be claimed by the end user customer only. Retailers may not claim the voucher on behalf of their customers.

13. All documentation submitted for this promotion becomes property of HP and will not be returned. Submission of false, incorrect, misleading or fraudulent documentation may result in disqualification from this promotion and future HP promotions and may result in the submitter being subject to prosecution.

14. HP is not responsible or liable for any technical, hardware, software, server, website, or other failures or damage of any kind to the extent that this prevents the customer from or otherwise obstructs him/her in participating in the promotion.

15. HP may withdraw, cancel or amend, this promotion and the terms and conditions at any time without prior notice.

16. The decisions of HP in respect of any and all aspects of the promotion will be final and binding.

17. In the event of false, erroneous entry submitted by the customer or overpayments made by HP and subject to HP serving not less than 28 days prior written notice the customer shall repay or reimburse any such false, erroneous or overpayments and the customer shall hold HP harmless and indemnify HP from any liability, claims, damages and tax liabilities arising in such circumstances.

18. HP shall not be liable for any loss, damage or injury of any nature howsoever caused to customers pursuant to this promotion. However, nothing in these terms shall act so as to exclude or restrict HP’s liability for death or personal injury of customer proven to be caused by HP’s negligence.

19. If a product is returned upon issuing the voucher, the value of the voucher may be deducted from the value of the refund.

20. By participating in this promotion you consent to the use of your personal data by HP and/or any third party for the purposes of administration of the promotion and any other purpose to which you have consented.

21. All rights reserved. The law of South Africa shall apply exclusively. Should any of these provisions be or become invalid, the validity of the remaining conditions of participation shall not be affected. Any disputes arising under or in connection with them shall be subject to the exclusive jurisdiction of the courts of South Africa.

22. HP South Africa (Pty) Ltd. 12 Autumn Road, Rivonia, Sandton.

23. Should the customer have any queries they must email [email protected]

46. Epson Eco Tank 2020

The Promotion

1. Purchase a new printer from the list in the table below (the “Selected Products”) between 01.09.2020 and 01.11.2020, (the “Qualifying Period”) and claim up to R2000 cash back.

 Selected printers Cashback amounts*
 L120 R200
 L1110 R230
 L1300 R800
 L1455 R2,000
 L1800 R1,000
 L3110 R320
 L3111 R320
 L3116 R320
 L3150 R350
 L3156 R350
 L4150 R400
 L4156 R400
 L3160 R370
 L4160 R500
 L5190 R600
 L6170 R850
 L6176 R850
 L6190 R1,000
 L805 R650
 L810 R700
 L850 R800
 L7160 R1,000
 M1100 R300
 M1120 R300
 M1140 R400
 M1170 R400
 M2140 R500
 M2170 R500
 M3140 R600
 M3170 R600

*cash back amounts include VAT

2. The Promotion applies to Selected Products purchased during the Qualifying Period from an Epson authorised reseller and retailer.

3. The Promotion is open to persons aged 16 years and above who are residents of South Africa and is subject to a maximum of 2 claims per household. Only 1 claim may be made per Selected Product.

4. The Promotion is open to end user customers only. Claims for Selected Products purchased which will be resold to a third party are not eligible for this Promotion. Resellers and retailers may not submit claims on behalf of their customers.

TERMS AND CONDITIONS OF CASHBACK PROMOTION 2019

5. The Promotion is not open to Epson employees, agents, distributors, resellers, retail employees of participating stockists or anyone connected with the Promotion.

6. The Promotion is not available on any second hand, refurbished or reconditioned stock.

7. The claim for cash back must be made within 30 calendar days from the date of purchase. The closing date for claims is 30.11.2020. How to Claim

8. Claim online by going to www.epson.co.za/ecotankcashback completing the claim form and submitting it together with a copy of proof of purchase and a photo of the serial number from the printer. You will be asked to provide your personal details including bank details.

9. Proof of purchase should be a legible copy of the retail receipt or invoice clearly showing the retailer name, date of purchase, product name and purchase price.

10. Once a claim is received a confirmation of receipt will be sent by email

11. The cash back payment will be made by bank transfer within 30 days of receipt of claim validation. The Promoter will only make bank transfer to an account that is set up in the country where you made the purchase of the Epson product. The Promoter is not liable for any bank costs incurred relating to any bank transfers of the cash back payment. Accordingly, if your bank charges you, such charges will be deducted by your bank from the cash back amount.

12. It is the person registering the claim’s responsibility to ensure that the correct bank account details have been recorded; if incorrect information has been provided and the Promoter makes a payment that is rejected or not received by you then the Promoter will not be responsible for re-issuing such payment.

Restrictions

13. Where the cash back payment constitutes a taxable benefit, the tax liability lies with the recipient.

14. If the Selected Product which is the subject of a claim is returned to the seller for any reason the customer’s entitlement to claim cash back is forfeited and any cash back paid to the customer must be repaid to the Promoter within seven days.

15. The Promoter reserves the right to request additional evidence to help validate a claim if it believes that it may not be legitimate.

16.A claim will not succeed if: a. The Selected Product was not purchased within the Qualifying Period b. The claim form was not completed in full c. The proof of purchase was not supplied or was illegible d. The claim was not submitted within 30 calendar days from the date of purchase e. You have not complied with these terms and conditions

Personal data

17. During registration for the Promotion, you will need to provide your personal data necessary for Epson to administer the Promotion. You will find more information in the Promotions Privacy Information Statement. In addition to using your personal data for the Promotion, Epson also asks your consent for Epson to send

TERMS AND CONDITIONS OF CASHBACK PROMOTION 2019

marketing materials such as surveys regarding Epson branded products, newsletters and/or advertisements from Epson. You are not obliged to do so.

General

18. Promoter will not accept responsibility for lost claims. Promoter will reject claims received after the closing date and those which it reasonably considers to be incomplete, illegible or fraudulent.

19. These terms and conditions are governed by the laws of the country in which you have purchased Selected Product and come under the jurisdiction of the competent courts of that jurisdiction.

20. By entering this Promotion you confirm that you have read, understood and accepted these terms and conditions. The Promoter reserves the right to cancel or amend them without notice in the event of any circumstances beyond its reasonable control.

Promoter: The Promoter is Epson Europe B.V. having its registered office in Amsterdam, the Netherlands. For all correspondence please write to the following address: Epson European Marketing Department, P736 Cashback Promotion, Westside, London Road, Apsley, Hemel Hempstead, Herts HP3 9TD England

47. Defy Dishwasher Competition

1. This competition is promoted by HIFI CORP a division of JD Consumer Electronics and Appliances (Pty) Ltd (Reg No. 1963/002315/07), a subsidiary of Pepkor Trading (Pty) Ltd (Reg. No. 1958/003362/07) and with HIFI CORP being a brand of the JD Group (the “Promoter”).

2. This Competition shall be conducted in accordance with the provisions of section 36 read with Regulation 11 of the Consumer Protection Act No. 68 of 2008.

3. These Terms and Conditions should be read together with the online terms and conditions displayed on the HIFI CORP website www.hificorp.co.za

4. Competition Period

4.1. The Competition runs from 15 September 2020 to 15 November 2020, both dates inclusive. (the “Competition Period”). No entries will be accepted after midnight on 15 November 2020.

5. Who Can Enter (the “Participant”)

5.1.You are entitled to participate in this Competition if you are a natural person 18 (eighteen) years or older, who is either a South African citizen or carries a valid work permit. The Promoter reserves the right, at any time, to verify the validity of a Participant (including but not limited to a participant’s identity and age) and to reject any Participant who has not complied with these terms and conditions. Errors and omissions may be accepted at the Promoter’s sole discretion. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights.

6. Exclusions

6.1. Directors, members, employees, agents of, or consultants to the Promoter and its subsidiaries, their promotional partners and printers, their advertising and promotional agencies, supplier of goods or services in connection with this Competition, or if you are any of the aforementioned persons' immediate family, including spouses, life partners, parents, children and siblings, are excluded from being entered into this Competition.

7. How to Enter

7.1. A Participant must go to the HIFI CORP Facebook page between 15 September 2020 and 15 November 2020 (both dates included), and Nominate 1 person whom the participant thinks deserves to win and the Participant will automatically be entered into a draw.

7.2. It is within the Promoters sole discretion to disqualify any Participant who posts any inappropriate comment or uses inappropriate language on the webpage.

8. Number of Entries per Participant

8.1. One entry per person.

9. Entry Fee

9.1. There is no entry fee to participate in the Competition.

10. The Prize

10.1. Win 1 of 2 Defy Dishwashers Manhattan GR DDW232 valued at R4 700 each

11. Winning draw and Winner’s Rights and Obligations

11.1. The Winners (2) will be chosen randomly under the supervision of an independent accountant, registered auditor or attorney.

11.2. The draw will take place on the 19 November 2020, the winner will be posted and notified via a phone call. The winners will be contacted by head office and posted on the Hifi Corp Facebook page.

11.3. Should the Competition draw be postponed, a decision which will be in the sole discretion of the Promoter, to another date for any reason whatsoever, the new draw date will be published on the website cited below within 4 (four) days after the original draw date.

11.4. The random entry drawn will be independently audited by an independent accountant, registered auditor or attorney to establish whether it meets the Competition qualifying criteria and if so that the Participant will be the Winner (subject to the Promoter being able to contact the Winner). If the qualifying criteria are not met further random draws will take place until a randomly selected valid entry meets the eligibility criteria.

11.5. The Winner will be notified via telephone within 48 (forty-eight) hours of the random draw taking place. The Promoter will attempt contact the Winner at least 3 (three) times, but if the Promoter is unable to contact the Winner within 2 (two) days after the first attempt, through no fault of the Promoter, the Prize will be awarded to the next eligible Winner. The Winner will also be announced on the Promoter’s webpage.

11.6. The Winner may be asked to participate in marketing activities, including by having his/her photograph taken, but he/she will be entitled to decline to do so.

11.7.The Prize is exclusively for the benefit of the Winner and is neither transferable nor exchangeable for cash or otherwise. The Prize must be taken up within 3 (three) weeks after the Winner has been announced.

11.8. The Winner will be required to complete a declaration acknowledging receipt of the price and that he/she is not connected to the Promoter as stipulated in clause 5 above.

11.9. By entering into the Competition, a Participant consent to the Promoter sending competition material during and after this Competition, in accordance with the Protection of Personal Information Act (“POPI”).

11.10. Participants of this Competition are voluntarily providing their personal information as envisaged by POPI to the Promoter, its associated agencies and the third party service providers running the Competition in conjunction with the Promoter.

11.11. By entering this competition, Participants authorize the Promoter to collect, store and use (not share unless legally required to do so) personal information as envisaged by POPI of Participants for communication or statistical purposes. Participants are entitled to decline any marketing communication and inform the Promoter in writing should a Participant wish to be removed from all communication.

11.12. By participating in this Competition, a Participant agrees to all the Competition Rules set out above, without exception.

11.13. The Winner agrees that upon winning the Prize, no further prizes in any competitions or give-away or similar campaign of Promoter or JD Group of which the Promoter forms part, will be awarded to the Winner for a period of 3 (three) months, irrespective of whether the Winner has entered or qualified prior to or after the date on which the Prize was awarded to the Winner.

12. General

12.1. The Promoter reserves the right to amend, modify, cancel or withdraw any aspect of this Competition in its sole discretion at any time without prior notice or liability. The Promoter cannot guarantee the performance of any third party and shall not be liable for any act or default by a third party. Participants of this Competition agree that the Promoter will, subject to prevailing law, have no liability whatsoever for any injuries, losses, costs, damage or disappointment of any kind resulting in whole or in part, directly or indirectly from acceptance, misuse or use of the Prize, or from participation in this Competition.

12.2. The laws of the Republic of South Africa govern this Competition. If any provision or part of these Competition Rules is deemed void or otherwise unenforceable in law, then that provision or part shall be deemed excluded and the remainder of these Competition Rules shall remain in force. Any violation of these Competition Rules will result in the immediate disqualification of the transgressing Participant from the Competition.

12.3. The Promoters decision is final, and no correspondence will be entered into.

12.4. No liability shall lie on the Promoter in favour of any Participant, Winner (s) and/or third party arising from cancellation, suspension or termination. Therefore, the Participant waives any and all rights which they may have against the Promoter and hereby acknowledges that they will have no right of recourse or claim of any nature whatsoever against the Promoter.

12.5. A copy of these Competition Rules is available at www.hificorp.co.za

48. XBOX Series X Pre Order Promotion

1. This promotion is promoted by HIFI CORP a division of JD Consumer Electronics and Appliances (Pty) Ltd (Reg No. 1963/002315/07), a subsidiary of Pepkor Trading (Pty) Ltd (Reg. No. 1958/003362/07) and with HIFI CORP being a brand of the JD Group (the “Promoter”).

2. This Promotion shall be conducted in accordance with the provisions of section 36 read with Regulation 11 of the Consumer Protection Act No. 68 of 2008.

3. These Terms and Conditions should be read together with the online terms and conditions displayed on www.hificorp.co.za

4. Promotion Period

4.1. The Promotion runs from the 22 September 2020 (09h00) to the 07 November 2020 (12h00), both dates inclusive. (the “Promotion Period”) subject to stock availability.

5. Who Can Participant:

5.1. You are entitled to participate in this this Pre- Order Promotion if you are a natural person, 18 (eighteen) years or older, who is either a South African citizen or carries a valid work permit. The Promoter reserves the right, at any time, to verify the validity of a Participant (including but not limited to a participant’s identity and age) and to reject any Participant who has not complied with these terms and conditions. Errors and omissions may be accepted at the Promoter’s sole discretion. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights.

6. Exclusions

6.1. Directors, members, employees, agents of, or consultants to the Promoter and its subsidiaries, their promotional partners and printers, their advertising and promotional agencies, supplier of goods or services in connection with this Competition, or if you are any of the aforementioned persons' immediate family, including spouses, life partners, parents, children and siblings, are excluded from being entered into this Promotion.

7. How to take part in the Promotion

7.1. A Participant needs to place a pre-order of the newly launched Xbox Series X or Xbox Series S that is the qualifying product as listed below at http://www.hificorp.co.za to ensure you get your device before everyone else. This promotion is limited to 1 purchase per customer as stocks are limited. The participant must have pre-ordered the qualifying product from www.hificorp.co.za within the promotional period. Any purchases outside the promotional period will not qualify for this promotion.

 Article Number

Article Description

Price

 10131486

Xbox Series X

R11 999.00

 10121493

Xbox Series S

R6 999.00

8. Number of Entries per Participant One entry per person for the period of the promotion.

9. Entry Fee There is no entry fee to participate in the Promotion.

10. General

10.1. The Promoter reserves the right to amend, modify, cancel or withdraw any aspect of this Promotion in its sole discretion at any time without prior notice or liability. The Promoter cannot guarantee the performance of any third party and shall not be liable for any act or default by a third party. Participants of this Competition agree that the Promoter will, subject to prevailing law, have no liability whatsoever for any injuries, losses, costs, damage or disappointment of any kind resulting in whole or in part, directly or indirectly from acceptance, misuse or use of the Prize, or from participation in this Competition.

10.2. The laws of the Republic of South Africa govern this Competition. If any provision or part of these Competition Rules is deemed void or otherwise unenforceable in law, then that provision or part shall be deemed excluded and the remainder of these Competition Rules shall remain in force. Any violation of these Competition Rules will result in the immediate disqualification of the transgressing Participant from the Competition.

10.3. The Promoters decision is final, and no correspondence will be entered into.

10.4. No liability shall lie on the Promoter in favour of any Participant, Winner (s) and/or third party arising from cancellation, suspension or termination. Therefore, the Participant waives any and all rights which they may have against the Promoter and hereby acknowledges that they will have no right of recourse or claim of any nature whatsoever against the Promoter.

10.5. A copy of these Competition Rules is available at www.hificorp.co.za

49. Birthday In-store Competitions - RSA

This is a promotional offer (the “Offer) as defined in the Consumer Protection Act no. 68 of 2008 (CPA), as amended from time to time.  These Terms and Conditions will govern the redemption on your Voucher from any Hifi Corp (the “Company”) or any Company to whom the Company has ceded the rights and obligations.

This Voucher (the “Offer”) is promoted by Hifi Corp a division of JD Consumer Electronics and Appliances (Pty) Ltd (Reg No. 1963/002315/07), a subsidiary of Pepkor Trading (Pty) Ltd (Reg. No. 1958/003362/07) and with Hifi Corp, being a brand of the JD Group (the “Promoter”).

1. The Offer and redemption:

1.1 The participant shall have a 14 (fourteen) days grace period calculated from the redemption date in which to take up the voucher offer, after which the offer shall expire.  The discount offer will be valid for 30 (thirty) days from date of redemption issued to the participant.

1.2 The participant must produce proof of identification, proof of purchase and this Voucher Certificate on redemption.

1.3 The redemption is subject to the verification of the identification of the article, which must be without any material alteration/s or modification/s to the article that is subject to the voucher.

1.4 This Offer is open to all South African Residents above the age of 18, who are in possession of a valid identity document or passport.  Employees, agents or consultants of or any other person who directly or indirectly controls or is controlled by the Company in respect of this Offer or the spouses, life partners or immediate family members cannot redeem the Voucher.

1.5 If the Company has not strictly enforced these Ts & Cs, the participant may not assume Ts & Cs been waived or altered by the Company.  These Ts & Cs will still apply and the Company has right to enforce any of these Ts & Cs.

2. By purchasing, redeeming or attempting to redeem a voucher, you accept and agree to be bound by these Voucher Terms & Conditions and acknowledge you have read and understood these Voucher Terms & Conditions.

3. This Voucher can be redeemed online at www.hificorp.co.za   and in-store.

4. Vouchers are issued at the discretion of Hifi Corp if the criteria are met.

5. Vouchers are non-refundable and cannot be exchanged for cash.

6. Vouchers may not be used in conjunction with any other reward, voucher or discount.

7. Vouchers are issued with specific terms and conditions that regulate how and when they can be used. For example, a voucher may only be redeemed for the purchasing of an item within approved chain stores during a specific validity period.

8. The use of a voucher may also be limited by the total discount value available to all users for the promotion of a specific voucher. For example, R5000 worth of discounts at a discount of R200 per purchase.

9. All vouchers are valid for a maximum period of 12 months unless otherwise stipulated.

10. Only one voucher can be used per purchase.

11. The onus is on the customer to check the full voucher T&Cs issued with the voucher and to ensure they understand the voucher’s applications and limitations.

12. Any fraudulent or abusive behaviour, not limited to the creation of multiple Hifi Corp accounts, in order to benefit unduly from a voucher, is abuse of the benefit and Hifi Corp reserves the right to deactivate a customer’s account; to cancel and not to honour any related purchases.

13. Purchase authorisation will be declined if these terms and conditions are breached.

14. A voucher can be applied to any item, and the discount value of the voucher will be deducted from the total purchase price value of item/s. If the total value of your purchase exceeds the value of the voucher used, the balance is required to be paid by you. Any outstanding difference between the voucher and the amount of the purchase price must be paid before the expiry date of the quotation provided.

15. If the full value of your voucher is not utilised on your first purchase, the balance will be remaining on your voucher and this can be used for future purchases provided the voucher is still within the validity period. Using part of the voucher will not change the original voucher validity period.

16. Any balance that remains on the voucher after the voucher validity period has ended will no longer be available for use.

17. Vouchers are no longer redeemable after the voucher validity period has ended and as such will no longer be available for use.

18. Additional values cannot be added to existing vouchers.

19. In the event a purchase is cancelled by the customer after voucher redemption, the discounted voucher amount will not be reallocated or refunded and the voucher will be forfeit in its entirety.

20. Hifi Corp reserves the right to cancel any voucher promotion at any time.

21. Changes to the Voucher Terms & Conditions will be available on the www.hificorp.co.za   in this regard the onus is on the customer to visit the Hifi Corp website regularly to check whether the Voucher Terms & Conditions have changed.

50. RSA Birthday In-Store

This competition (the “Competition”) is promoted by Hifi Corp a division of JD Consumer Electronics and   Appliances (Pty) Ltd (Reg No. 1963/002315/07), a subsidiary of Pepkor Trading (Pty) Ltd (Reg. No. 1958/003362/07) and with Hifi Corp being a brand of the JD Group (the “Promoter”).

These Terms and Conditions should be read together with the online terms and conditions displayed on www.hificorp.co.za

This Competition shall be conducted in accordance with the provisions of section 36 read with Regulation 11 of the Consumer Protection Act No. 68 of 2008.

Competition Period

The Competition runs from 24 September 2020 to 3rd November 2020, both dates inclusive (the “Competition Period”). No entries will be accepted after midnight on 3rd November 2020.

1. Who Can Enter (the “Participant”)

1.1. You are entitled to participate in this Competition if you are a natural person 18 (eighteen) years or older, who is either a South African citizen or carries a valid work permit. The Promoter reserves the right, at any time, to verify the validity of a Participant (including but not limited to a participant’s identity and age) and to reject any Participant who has not complied with these terms and conditions. Errors and omissions may be accepted at the Promoter’s sole discretion. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights.

2. Exclusions

2.1. Directors, members, employees, agents of, or consultants to the Promoter and its subsidiaries, their promotional partners and printers, their advertising and promotional agencies, supplier of goods or services in connection with this Competition, or if you are any of the aforementioned persons' immediate family, including spouses, life partners, parents, children and siblings, are excluded from being entered into this Competition.

3. How to Enter

3.1. A Participant must visit a Hifi Corp store, take a photo with a staff member and their purchase, post their photo on either Instagram or Facebook page and tag Hifi Corp SA and mention the branch name and use the #HificorpBirthday and they will then automatically be entered into a draw to win a prize as described below (the “Prize”).

It is within the Promoters sole discretion to disqualify any Participant who posts any inappropriate comment or uses inappropriate language on the Facebook Competition post, or on such other social media or webpage.

4. Number of Entries per Participant

4.1. One per person for a period of the competition.

5. Entry Fee

5.1. There is no entry fee to participate in the Competition.

6. The Prize

6.1. A Hifi Corp voucher to the value of R2000 for the winner and a R500 voucher for the relevant staff member who appeared in the photo with the consumer.

7. Winning draw and Winner’s Rights and Obligations

7.1. The Winner will be chosen randomly under the supervision of an independent accountant, registered auditor or attorney.

7.2. The draw will take place on the below dates:

1st October 2020., 8th October, 19th October, 29th October and 4th November 2020. 

7.3. Should the Competition draw be postponed, a decision which will be in the sole discretion of the Promoter, to another date for any reason whatsoever, the new draw date will be published on the website cited below within 4 (four) days after the original draw date.

7.4. The random entry drawn will be independently audited by an independent accountant, registered auditor or attorney to establish whether it meets the Competition qualifying criteria and if so that the Participant will be the Winner (subject to the Promoter being able to contact the Winner). If the qualifying criteria are not met further random draws will take place until a randomly selected valid entry meets the eligibility criteria.

7.5. The Winner will be notified via Facebook within 48 (forty-eight) hours of the random draw taking place. The Promoter will attempt contact with the Winner at least 3 (three) times, but if the Promoter is unable to contact the Winner within 2 (two) days after the first attempt, through no fault of the Promoter, the Prize will be awarded to the next eligible Winner. The Winner will also be announced on the Promoter’s Facebook page, Instagram and webpage.

7.6. The Winner may be asked to participate in marketing activities, including by having his/her photograph taken, but he/she will be entitled to decline to do so.

7.7. The Prize is exclusively for the benefit of the Winner and is neither transferable nor exchangeable for cash or otherwise. The Prize must be taken up within 3 (three) weeks after the Winner has been announced.

7.8. The Winner will be required to complete a declaration acknowledging receipt of the price and that he/she is not connected to the Promoter as stipulated above.

7.9. By entering into the Competition, a Participant consent to the Promoter sending promotional material during and after this Competition, in accordance with the Protection of Personal Information Act (“POPI”).

7.10. Participants of this Competition are voluntarily providing their personal information as envisaged by POPI to the Promoter, its associated agencies and the third party service providers running the Competition in conjunction with the Promoter.

7.11. By entering this Competition, Participants authorize the Promoter to collect, store and use (not share unless legally required to do so) personal information as envisaged by POPI of Participants for communication or statistical purposes. Participants are entitled to decline any marketing communication and inform the Promoter in writing should a Participant wish to be removed from all communication.

7.12. By participating in this Competition, a Participant agrees to all the Competition Rules set out above, without exception.

7.13. The Winner agrees that upon winning the Prize, no further prizes in any competitions or give-away or similar campaign of Promoter or JD Group of which the Promoter forms part, will be awarded to the Winner for a period of 3 (three) months, irrespective of whether the Winner has entered or qualified prior to or after the date on which the Prize was awarded to the Winner.

8. General

8.1. The Promoter reserves the right to amend, modify, cancel or withdraw any aspect of this Competition in its sole discretion at any time without prior notice or liability. The Promoter cannot guarantee the performance of any third party and shall not be liable for any act or default by a third party. Participants of this Competition agree that the Promoter will, subject to prevailing law, have no liability whatsoever for any injuries, losses, costs, damage or disappointment of any kind resulting in whole or in part, directly or indirectly from acceptance, misuse or use of the Prize, or from participation in this Competition.

8.2. The laws of the Republic of South Africa govern this Competition. If any provision or part of these Competition Rules is deemed void or otherwise unenforceable in law, then that provision or part shall be deemed excluded and the remainder of these Competition Rules shall remain in force. Any violation of these Competition Rules will result in the immediate disqualification of the transgressing Participant from the Competition.

8.3.The Promoters decision is final, and no correspondence will be entered into.

8.4. No liability shall lie on the Promoter in favour of any Participant, Winner (s) and/or third party arising from cancellation, suspension or termination. Therefore, the Participant waives any and all rights which they may have against the Promoter and hereby acknowledges that they will have no right of recourse or claim of any nature whatsoever against the Promoter.

8.5. A copy of these Competition Rules is available at www.hificorp.co.za

51. Birthday Competition - Swaziland

This competition (the “Competition)” is promoted by Hifi Corp a division of JD Group Swaziland (Pty) Ltd
(Reg. no. 181/1972) and with Hifi Corp being a brand of the JD Group Swaziland (the “Promoter”).

This Competition shall be conducted in accordance with the provisions of section 33 (1) (h) read with Regulation 43 of the Competition Act of 2012.

These Terms and Conditions should be read together with the online terms and conditions displayed on www.hificorp.co.za

Competition Period

The Competition runs from 24th September to the 03rd November 2020, both dates inclusive (the “Competition Period”). No entries will be accepted after midnight on 03rd November 2020.

1. Who Can Enter (the “Participant”)

1.1. You are entitled to participate in this Competition if you are a natural person 18 (eighteen) years or older, who is either a citizen of Eswatini or carries a valid work permit. The Promoter reserves the right, at any time, to verify the validity of a Participant (including but not limited to a participant’s identity and age) and to reject any Participant who has not complied with these terms and conditions. Errors and omissions may be accepted at the Promoter’s sole discretion. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights.

2. Exclusions

2.1. Directors, members, employees, agents of, or consultants to the Promoter and its subsidiaries, their Competition partners and printers, their advertising and Competition agencies, supplier of goods or services in connection with this Competition, or if you are any of the aforementioned persons' immediate family, including spouses, life partners, parents, children and siblings, are excluded from being entered into this Competition.

3. How to Enter

3.1. A Participant must go to the Hifi Corp Facebook page, comment by answering the question “Why do you love Hifi Corp?” and will then automatically be entered into a draw to win a prize as described below (the “Prize”).

It is within the Promoters sole discretion to disqualify any Participant who posts any inappropriate comment or uses inappropriate language on the Facebook Competition post, or on such other social media or webpage.

4. Number of Entries per Participant

4.1. One per person.

5. Entry Fee

5.1. There is no entry fee to participate in the Competition.

6. The Prize

6.1. E1000 Hifi Corp voucher.

7. Winning draw and Winner’s Rights and Obligations

7.1. The Winner will be chosen randomly under the supervision of an independent accountant, registered auditor or attorney.

7.2. The draw will take place on the 1st October, 8th October, 19th October, 29th October, 4th November

7.3. Should the Competition draw be postponed, a decision which will be in the sole discretion of the Promoter, to another date for any reason whatsoever, the new draw date will be published on the website cited below within 4 (four) days after the original draw date.

7.4. The random entry drawn will be independently audited by an independent accountant, registered auditor or attorney to establish whether it meets the Competition qualifying criteria and if so that the Participant will be the Winner (subject to the Promoter being able to contact the Winner). If the qualifying criteria are not met further random draws will take place until a randomly selected valid entry meets the eligibility criteria.

7.5. The Winner will be notified via Facebook within 48 (forty eight) hours of the random draw taking place. The Promoter will attempt contact with the Winner at least 3 (three) times, but if the Promoter is unable to contact the Winner within 2 (two) days after the first attempt, through no fault of the Promoter, the Prize will be awarded to the next eligible Winner. The Winner will also be announced on the Promoter’s Facebook page and webpage.

7.6. The Winner may be asked to participate in marketing activities, including by having his/her photograph taken, but he/she will be entitled to decline to do so.

7.7. The Prize is exclusively for the benefit of the Winner and is neither transferable nor exchangeable for cash or otherwise. The Prize must be taken up within 3 (three) weeks after the Winner has been announced.

7.8. The Winner will be required to complete a declaration acknowledging receipt of the price and that he/she is not connected to the Promoter as stipulated above.

7.9. By entering into the Competition, a Participant consent to the Promoter sending Competition material during and after this Competition in accordance with Section 14 (1) (c) of the Constitution of the Kingdom of Swaziland and any relevant data protection Laws in the Kingdom of Eswatini.

7.10. Participants of this Competition are voluntarily providing their personal information to the Promoter, its associated agencies and the third party service providers running the Competition in conjunction with the Promoter.

7.11. By entering this Competition, Participants authorize the Promoter to collect, store and use (not share unless legally required to do so) personal information of Participants for communication or statistical purposes. Participants are entitled to decline any marketing communication and inform the Promoter in writing should a Participant wish to be removed from all communication.

7.12. By participating in this Competition, a Participant agrees to all the Competition Rules set out above, without exception.

7.13. The Winner agrees that upon winning the Prize, no further prizes in any Competitions or give-away or similar campaign of Promoter or JD Group Swaziland of which the Promoter forms part, will be awarded to the Winner for a period of 3 (three) months, irrespective of whether the Winner has entered or qualified prior to or after the date on which the Prize was awarded to the Winner.

8. General

8.1. The Promoter reserves the right to amend, modify, cancel or withdraw any aspect of this Competition in its sole discretion at any time without prior notice or liability. The Promoter cannot guarantee the performance of any third party and shall not be liable for any act or default by a third party. Participants of this Competition agree that the Promoter will, subject to prevailing law, have no liability whatsoever for any injuries, losses, costs, damage or disappointment of any kind resulting in whole or in part, directly or indirectly from acceptance, misuse or use of the Prize, or from participation in this Competition.

8.2. The laws of Eswatini govern this Competition. If any provision or part of these Competition Rules is deemed void or otherwise unenforceable in law, then that provision or part shall be deemed excluded and the remainder of these Competition Rules shall remain in force. Any violation of these Competition Rules will result in the immediate disqualification of the transgressing Participant from the Competition.

8.3. The Promoters decision is final, and no correspondence will be entered into.

8.4. No liability shall lie on the Promoter in favour of any Participant, Winner (s) and/or third party arising from cancellation, suspension or termination. Therefore, the Participant waives any and all rights which they may have against the Promoter and hereby acknowledges that they will have no right of recourse or claim of any nature whatsoever against the Promoter.

8.5. A copy of these Competition Rules is available at www.hificorp.co.za

52. Birthday Competition Voucher Redemption - Swaziland

COMPETITION RULES

COMPETITION NAME: HIFI CORP BIRTHDAY COMPETITION - SWAZILAND

This competition (the “Competition)” is promoted by Hifi Corp a division of JD Group Swaziland (Pty) Ltd
(Reg. no. 181/1972) and with Hifi Corp being a brand of the JD Group Swaziland (the “Promoter”).

This Competition shall be conducted in accordance with the provisions of section 33 (1) (h) read with Regulation 43 of the Competition Act of 2012.

These Terms and Conditions should be read together with the online terms and conditions displayed on www.hificorp.co.za

Competition Period

The Competition runs from 24th September to the 03rd November 2020, both dates inclusive (the “Competition Period”). No entries will be accepted after midnight on 03rd November 2020.

1. Who Can Enter (the “Participant”)

1.1. You are entitled to participate in this Competition if you are a natural person 18 (eighteen) years or older, who is either a citizen of Eswatini or carries a valid work permit. The Promoter reserves the right, at any time, to verify the validity of a Participant (including but not limited to a participant’s identity and age) and to reject any Participant who has not complied with these terms and conditions. Errors and omissions may be accepted at the Promoter’s sole discretion. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights.

2. Exclusions

2.1. Directors, members, employees, agents of, or consultants to the Promoter and its subsidiaries, their Competition partners and printers, their advertising and Competition agencies, supplier of goods or services in connection with this Competition, or if you are any of the aforementioned persons' immediate family, including spouses, life partners, parents, children and siblings, are excluded from being entered into this Competition.

3. How to Enter

3.1. A Participant must go to the Hifi Corp Facebook page, comment by answering the question “Why do you love Hifi Corp?” and will then automatically be entered into a draw to win a prize as described below (the “Prize”).

It is within the Promoters sole discretion to disqualify any Participant who posts any inappropriate comment or uses inappropriate language on the Facebook Competition post, or on such other social media or webpage.

4. Number of Entries per Participant

4.1. One per person.

5. Entry Fee

5.1. There is no entry fee to participate in the Competition.

6. The Prize

6.1. E1000 Hifi Corp voucher.

7. Winning draw and Winner’s Rights and Obligations

7.1. The Winner will be chosen randomly under the supervision of an independent accountant, registered auditor or attorney.

7.2. The draw will take place on the 1st October, 8th October, 19th October, 29th October, 4th November

7.3. Should the Competition draw be postponed, a decision which will be in the sole discretion of the Promoter, to another date for any reason whatsoever, the new draw date will be published on the website cited below within 4 (four) days after the original draw date.

7.4. The random entry drawn will be independently audited by an independent accountant, registered auditor or attorney to establish whether it meets the Competition qualifying criteria and if so that the Participant will be the Winner (subject to the Promoter being able to contact the Winner). If the qualifying criteria are not met further random draws will take place until a randomly selected valid entry meets the eligibility criteria.

7.5. The Winner will be notified via Facebook within 48 (forty eight) hours of the random draw taking place. The Promoter will attempt contact with the Winner at least 3 (three) times, but if the Promoter is unable to contact the Winner within 2 (two) days after the first attempt, through no fault of the Promoter, the Prize will be awarded to the next eligible Winner. The Winner will also be announced on the Promoter’s Facebook page and webpage.

7.6. The Winner may be asked to participate in marketing activities, including by having his/her photograph taken, but he/she will be entitled to decline to do so.

7.7. The Prize is exclusively for the benefit of the Winner and is neither transferable nor exchangeable for cash or otherwise. The Prize must be taken up within 3 (three) weeks after the Winner has been announced.

7.8. The Winner will be required to complete a declaration acknowledging receipt of the price and that he/she is not connected to the Promoter as stipulated above.

7.9. By entering into the Competition, a Participant consent to the Promoter sending Competition material during and after this Competition in accordance with Section 14 (1) (c) of the Constitution of the Kingdom of Swaziland and any relevant data protection Laws in the Kingdom of Eswatini.

7.10. Participants of this Competition are voluntarily providing their personal information to the Promoter, its associated agencies and the third party service providers running the Competition in conjunction with the Promoter.

7.11. By entering this Competition, Participants authorize the Promoter to collect, store and use (not share unless legally required to do so) personal information of Participants for communication or statistical purposes. Participants are entitled to decline any marketing communication and inform the Promoter in writing should a Participant wish to be removed from all communication.

7.12. By participating in this Competition, a Participant agrees to all the Competition Rules set out above, without exception.

7.13. The Winner agrees that upon winning the Prize, no further prizes in any Competitions or give-away or similar campaign of Promoter or JD Group Swaziland of which the Promoter forms part, will be awarded to the Winner for a period of 3 (three) months, irrespective of whether the Winner has entered or qualified prior to or after the date on which the Prize was awarded to the Winner.

8. General

8.1. The Promoter reserves the right to amend, modify, cancel or withdraw any aspect of this Competition in its sole discretion at any time without prior notice or liability. The Promoter cannot guarantee the performance of any third party and shall not be liable for any act or default by a third party. Participants of this Competition agree that the Promoter will, subject to prevailing law, have no liability whatsoever for any injuries, losses, costs, damage or disappointment of any kind resulting in whole or in part, directly or indirectly from acceptance, misuse or use of the Prize, or from participation in this Competition.

8.2. The laws of Eswatini govern this Competition. If any provision or part of these Competition Rules is deemed void or otherwise unenforceable in law, then that provision or part shall be deemed excluded and the remainder of these Competition Rules shall remain in force. Any violation of these Competition Rules will result in the immediate disqualification of the transgressing Participant from the Competition.

8.3. The Promoters decision is final, and no correspondence will be entered into.

8.4. No liability shall lie on the Promoter in favour of any Participant, Winner (s) and/or third party arising from cancellation, suspension or termination.  Therefore, the Participant waives any and all rights which they may have against the Promoter and hereby acknowledges that they will have no right of recourse or claim of any nature whatsoever against the Promoter.

8.5. A copy of these Competition Rules is available at www.hificorp.co.za

53. Birthday September 2020

This competition is promoted by Hifi Corp  a division of JD Consumer Electronics and Appliances (Pty) Ltd
(Reg No. 1963/002315/07), a subsidiary of Pepkor Trading (Pty) Ltd (Reg. No. 1958/003362/07) and with Hifi Corp being a brand of the JD Group (the “Promoter”).

This Competition shall be conducted in accordance with the provisions of section 36 read with Regulation 11 of the Consumer Protection Act No. 68 of 2008.

These Terms and Conditions should be read together with the online terms and conditions displayed on www.hificorp.co.za

Competition Period

The Competition runs from 24th September 2020 to 3rd November 2020, both dates inclusive. (the “Competition Period”).  No entries will be accepted after midnight on 3rd November 2020.

1. Who Can Enter (the “Participant”)

1.1. You are entitled to participate in this Competition if you are a natural person 18 (eighteen) years or older, who is either a South African citizen or carries a valid work permit. The Promoter reserves the right, at any time, to verify the validity of a Participant (including but not limited to a participant’s identity and age) and to reject any Participant who has not complied with these terms and conditions. Errors and omissions may be accepted at the Promoter’s sole discretion. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights.

2. Exclusions

2.1. Directors, members, employees, agents of, or consultants to the Promoter and its subsidiaries, their promotional partners and printers, their advertising and promotional agencies, supplier of goods or services in connection with this Competition, or if you are any of the aforementioned persons' immediate family, including spouses, life partners, parents, children and siblings, are excluded from being entered into this Competition.

3. How to Enter

3.1. A Participant must go to the Hifi Corp Facebook page during the Competition Period.

3.2. Tell us who you wish to nominate for our weekly room upgrade and the nominee could stand a chance to win 1 of 5 room upgrades as selected by the promoter.

3.3. Once your comment is posted and you have signed up to the Hifi Corp newsletter you will be entered into the competition automatically.

3.4. It is within the Promoters sole discretion to disqualify any participant who posts any inappropriate comment or uses inappropriate language on the Facebook competition post.

3.5. The nominator will also automatically be entered into a draw to win the grand prize consisting of 5 product bundles for themselves.

4. Number of Entries per Participant

4.1. One entry per person for the Competition Period.

5. Entry Fee

5.1. There is no entry fee to participate in the Competition.

6. The Prize

6.1. The Nominee Stands a chance to win a room upgrade of selected consumer electronics and appliances from various suppliers as selected by the promoter; the theme will be highlighted in the print broadsheet for the week and on social media. Prizes are sponsored by the suppliers during the birthday period. The nominator will automatically be entered into a draw to Unlock the Ultimate Home Revamp with 5 product bundles for themselves.

Theme: Week 1 – Work and Study – Total prize value: R20 000

Theme: Week 2- Kitchen - Total prize value:  R29 000

Theme: Week 3- Entertainment - Total prize value: R20 000

Theme: Week 4- Bedroom - Total prize value: R20 000

Theme: Week 5- Fun (Outdoor) - Total prize value: R30 000

Grand Prize – Total prize value: R120 000

7. Winning draw and Winner’s Rights and Obligations

7.1. The Winner will be chosen randomly under the supervision of an independent accountant, registered auditor or attorney.

7.2. The draw will take place weekly on the 1st October 2020., 8th October, 19th October, 29th October and 4th November 2020.The winner will be notified via Facebook. The winners will be contacted by head office via Facebook and announced weekly on the Facebook webpage. Prizes will be delivered to all winners or collected from a Hifi Store.

7.3. Should the Competition draw be postponed, a decision which will be in the sole discretion of the Promoter, to another date for any reason whatsoever, the new draw date will be published on the website cited below within 4 (four) days after the original draw date.

7.4. The random entry drawn will be independently audited by an independent accountant, registered auditor or attorney to establish whether it meets the Competition qualifying criteria and if so that the Participant will be the Winner (subject to the Promoter being able to contact the Winner). If the qualifying criteria are not met further random draws will take place until a randomly selected valid entry meets the eligibility criteria.

7.5. The Winner will be notified via Facebook within 48 (forty-eight) hours of the random draw taking place. The Promoter will attempt contact the Winner at least 3 (three) times, but if the Promoter is unable to contact the Winner within 2 (two) days after the first attempt, through no fault of the Promoter, the Prize will be awarded to the next eligible Winner. The Winner will also be announced on the Promoter’s Facebook webpage.

7.6. The Winner may be asked to participate in marketing activities, including by having his/her photograph taken, but he/she will be entitled to decline to do so.

7.7. The Prize is exclusively for the benefit of the winner and is neither transferable nor exchangeable for cash or otherwise. The Prize must be taken up within 3 (three) weeks after the Winner has been announced.

7.8. The Winner will be required to complete a declaration acknowledging receipt of the price and that he/she is not connected to the Promoter as stipulated above.

7.9. By entering into the Competition, a Participant consent to the Promoter sending competition material during and after this Competition, in accordance with the Protection of Personal Information Act (“POPI”).

7.10. Participants of this Competition are voluntarily providing their personal information as envisaged by POPI to the Promoter, its associated agencies and the third party service providers running the Competition in conjunction with the Promoter.

7.11. By entering this competition, Participants authorize the Promoter to collect, store and use (not share unless legally required to do so) personal information as envisaged by POPI of Participants for communication or statistical purposes. Participants are entitled to decline any marketing communication and inform the Promoter in writing should a Participant wish to be removed from all communication.

7.12. By participating in this Competition, a Participant agrees to all the Competition Rules set out above, without exception.

7.13. The Winner agrees that upon winning the Prize, no further prizes in any competitions or give-away or similar campaign of Promoter or JD Group of which the Promoter forms part, will be awarded to the Winner for a period of 3 (three) months, irrespective of whether the Winner has entered or qualified prior to or after the date on which the Prize was awarded to the Winner.

8. General

8.1. The Promoter reserves the right to amend, modify, cancel or withdraw any aspect of this Competition in its sole discretion at any time without prior notice or liability. The Promoter cannot guarantee the performance of any third party and shall not be liable for any act or default by a third party. Participants of this Competition agree that the Promoter will, subject to prevailing law, have no liability whatsoever for any injuries, losses, costs, damage or disappointment of any kind resulting in whole or in part, directly or indirectly from acceptance, misuse or use of the Prize, or from participation in this Competition.

8.2. The laws of the Republic of South Africa govern this Competition. If any provision or part of these Competition Rules is deemed void or otherwise unenforceable in law, then that provision or part shall be deemed excluded and the remainder of these Competition Rules shall remain in force. Any violation of these Competition Rules will result in the immediate disqualification of the transgressing Participant from the Competition.

8.3. The Promoters decision is final, and no correspondence will be entered into.

8.4. No liability shall lie on the Promoter in favour of any Participant, Winner (s) and/or third party arising from cancellation, suspension or termination. Therefore, the Participant waives any and all rights which they may have against the Promoter and hereby acknowledges that they will have no right of recourse or claim of any nature whatsoever against the Promoter.

8.5. A copy of these Competition Rules is available at www.hificorp.co.za

54. Birthday Competition Voucher Redemption - Namibia

This Competition shall be conducted in accordance with the provisions of the law and Article 5 of the Constitution of the Republic of Namibia, Act 34 of 1998. These Terms and Conditions will govern the redemption on your Voucher from any Hi-Fi Corp (the “Company”) or any Company to whom the Company has ceded the rights and obligations.

This Voucher (the “Offer”) is promoted by Hi-Fi Corp, a division of JD Financial Services (Pty) LTD (Reg No. 2008/0142) and with Hi-Fi Corp being brand of the JD Group (the “Promoter”).

By purchasing, redeeming or attempting to redeem a voucher, you accept and a gree to be bound by these Voucher Terms & Conditions and acknowledge you have read and understood these Voucher Terms & Conditions.

1. This Voucher can be redeemed online at www.hificorp.co.za and in-store.

2. Vouchers are issued at the discretion of Hifi Corp

3. Vouchers are non-refundable and cannot be exchanged for cash.

4. Vouchers may not be used in conjunction with any other reward, voucher or discount.

5. Vouchers are issued with specific terms and conditions that regulate how and when they can be used. For example, a voucher may only be redeemed for the purchasing of an item within approved chain stores during a specific validity period.

6.The use of a voucher may also be limited by the total discount value available to all users for the promotion of a specific voucher.

7. All vouchers are valid for a maximum period of 12 months from the 24th September 2020 unless otherwise stipulated.

8. Only one voucher can be used per purchase.

9. The onus is on the customer to check the full voucher T&Cs issued with the voucher and to ensure they understand the voucher’s applications and limitations.

10. Any fraudulent or abusive behaviour, not limited to the creation of multiple Hifi Corp accounts, in order to benefit unduly from a voucher, is abuse of the benefit and Hifi Corp reserves the right to deactivate a customer’s account; to cancel and not to honour any related purchases.

11. Purchase authorisation will be declined if these terms and conditions are breached.

12. A voucher can be applied to any item, and the discount value of the voucher will be deducted from the total purchase price value of item/s. If the total value of your purchase exceeds the value of the voucher used, the balance is required to be paid by you. Any outstanding difference between the voucher and the amount of the purchase price must be paid before the expiry date of the quotation provided.

13. If the full value of your voucher is not utilised on your first purchase, the balance will be remaining on your voucher and this can be used for future purchases provided the voucher is still within the validity period. Using part of the voucher will not change the original voucher validity period.

14. Any balance that remains on the voucher after the voucher validity period has ended will no longer be available for use.

15. Vouchers are no longer redeemable after the voucher validity period has ended and as such will no longer be available for use.

16. Additional values cannot be added to existing vouchers.

17. In the event a purchase is cancelled by the customer after voucher redemption, the discounted voucher amount will not be reallocated or refunded and the voucher will be forfeit in its entirety.

18. Hifi Corp reserves the right to cancel any voucher promotion at any time.

19. Hifi Corp reserves the right to cancel or reverse an individual’s voucher redemption.

20. Hifi Corp reserves the right to amend these Voucher Terms & Conditions at any time.

21. Changes to the Voucher Terms & Conditions will be available on the www.hificorp.co.za. In this regard the onus is on the customer to visit the Hifi Corp website regularly to check whether the Voucher Terms & Conditions have changed.

55. Birthday Competition Voucher Redemption - Botswana

This Competition shall be conducted in accordance with the provisions of section 5, 6 and 8 of the Consumer Protection Act No. 5 of 2018.

These Terms and Conditions will govern the redemption on your Voucher from any Hi-Fi Corp (the “Company”) or any Company to whom the Company has ceded the rights and obligations.

This Voucher (the “Offer”) is promoted by Hi-Fi Corp, a division of JD Group Botswana Pty (Ltd) (Reg. No: UIN BW0000010180) also known as Joshua-Doore Russells (Botswana) (Pty) LTD (Reg: UIN BW00000110765) and Hifi Corp being a brand of the JD Group Botswana (the “Promoter).

By purchasing, redeeming or attempting to redeem a voucher, you accept and agree to be bound by these Voucher Terms & Conditions and acknowledge you have read and understood these Voucher Terms & Conditions.

1. This Voucher can be redeemed online at www.hificorp.co.za and in-store.

2. Vouchers are issued at the discretion of Hifi Corp

2. Vouchers are non-refundable and cannot be exchanged for cash.

3. Vouchers may not be used in conjunction with any other reward, voucher or discount.

4. Vouchers are issued with specific terms and conditions that regulate how and when they can be used. For example, a voucher may only be redeemed for the purchasing of an item within approved chain stores during a specific validity period.

5. The use of a voucher may also be limited by the total discount value available to all users for the promotion of a specific voucher.

6. All vouchers are valid for a maximum period of 12 months from the 24th September 2020 unless otherwise stipulated.

7. Only one voucher can be used per purchase.

8. The onus is on the customer to check the full voucher T&Cs issued with the voucher and to ensure they understand the voucher’s applications and limitations.

9. Any fraudulent or abusive behaviour, not limited to the creation of multiple Hifi Corp accounts, in order to benefit unduly from a voucher, is abuse of the benefit and Hifi Corp reserves the right to deactivate a customer’s account; to cancel and not to honour any related purchases.

10. Purchase authorisation will be declined if these terms and conditions are breached.

11. A voucher can be applied to any item, and the discount value of the voucher will be deducted from the total purchase price value of item/s. If the total value of your purchase exceeds the value of the voucher used, the balance is required to be paid by you. Any outstanding difference between the voucher and the amount of the purchase price must be paid before the expiry date of the quotation provided.

12. If the full value of your voucher is not utilised on your first purchase, the balance will be remaining on your voucher and this can be used for future purchases provided the voucher is still within the validity period. Using part of the voucher will not change the original voucher validity period.

13. Any balance that remains on the voucher after the voucher validity period has ended will no longer be available for use.

14. Vouchers are no longer redeemable after the voucher validity period has ended and as such will no longer be available for use.

15. Additional values cannot be added to existing vouchers.

16. In the event a purchase is cancelled by the customer after voucher redemption, the discounted voucher amount will not be reallocated or refunded and the voucher will be forfeit in its entirety.

17. Hifi Corp reserves the right to cancel any voucher promotion at any time.

18. Hifi Corp reserves the right to cancel or reverse an individual’s voucher redemption.

18. Hifi Corp reserves the right to amend these Voucher Terms & Conditions at any time.

19. Changes to the Voucher Terms & Conditions will be available on www.hificorp.co.za

20. In this regard the onus is on the customer to visit the Hifi Corp website regularly to check whether the Voucher Terms & Conditions have changed.

56. Birthday Competition - Namibia

This competition (the “Competition”) is promoted by Hifi Corp Pty (Ltd) a division of JD Financial Services (Pty) LTD (Reg No. 2008/0148) and with Hifi Corp being brand of the JD Group (the “Promoter”).

This Competition shall be conducted in accordance with the provisions of the law and Article 5 of the Constitution of the Republic of Namibia, Act 34 of 1998.

These Terms and Conditions should be read together with the online terms and conditions displayed on www.hificorp.co.za

1. Competition Period

1.1. The Competition runs from 24th September to the 3rd November 2020, both dates inclusive (the “Competition Period”). No entries will be accepted after midnight on 3rd November 2020.

2. Who Can Enter (the “Participant”)

2.1. You are entitled to participate in this Competition if you are a natural person 18 (eighteen) years or older, who is either a citizen of Namibia or carries a valid work permit. The Promoter reserves the right, at any time, to verify the validity of a Participant (including but not limited to a participant’s identity and age) and to reject any Participant who has not complied with these terms and conditions. Errors and omissions may be accepted at the Promoter’s sole discretion. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights.

3. Exclusions

3.1. Directors, members, employees, agents of, or consultants to the Promoter and its subsidiaries, their promotional partners and printers, their advertising and promotional agencies, supplier of goods or services in connection with this Competition, or if you are any of the aforementioned persons' immediate family, including spouses, life partners, parents, children and siblings, are excluded from being entered into this Competition.

4. How to Enter

4.1. A Participant must go to the Hifi Corp Facebook page, comment by answering the question “Why do you love Hifi Corp?” and will then automatically be entered into a draw to win a prize as described below (the “Prize”).

It is within the Promoters sole discretion to disqualify any Participant who posts any inappropriate comment or inappropriate language on the Facebook Competition post, or on such other social media or webpage.

5. Number of Entries per Participant

5.1. One per person.

6. Entry Fee

6.1. There is no entry fee to participate in the Competition.

7. The Prize

7.1. 1000ND Hifi Corp voucher

8. Winning draw and Winner’s Rights and Obligations

8.1. The Winner will be chosen randomly under the supervision of an independent accountant, registered auditor or attorney.

8.2. The draw will take place on the below dates:

1st October 2020, 8th October, 19th October, 29th October and 4th November 2020. 

8.3. Should the Competition draw be postponed, a decision which will be in the sole discretion of the Promoter, to another date for any reason whatsoever, the new draw date will be published on the website cited below within 4 (four) days after the original draw date.

8.4. The random entry drawn will be independently audited by an independent accountant, registered auditor or attorney to establish whether it meets the Competition qualifying criteria and if so that the Participant will be the Winner (subject to the Promoter being able to contact the Winner). If the qualifying criteria are not met further random draws will take place until a randomly selected valid entry meets the eligibility criteria.

8.5. The Winner will be notified via Facebook within 48 (forty-eight) hours of the random draw taking place. The Promoter will attempt contact with the Winner at least 3 (three) times, but if the Promoter is unable to contact the Winner within 2 (two) days after the first attempt, through no fault of the Promoter, the Prize will be awarded to the next eligible Winner. The Winner will also be announced on the Promoter’s Facebook page and webpage.

8.6. The Winner may be asked to participate in marketing activities, including by having his/her photograph taken, but he/she will be entitled to decline to do so.

8.7. The Prize is exclusively for the benefit of the Winner and is neither transferable nor exchangeable for cash or otherwise. The Prize must be taken up within 3 (three) weeks after the Winner has been announced.

8.8. The Winner will be required to complete a declaration acknowledging receipt of the price and that he/she is not connected to the Promoter as stipulated above.

8.9. By entering into the Competition, a Participant consent to the Promoter sending promotional material during and after this Competition, in accordance with Article 13 of the Constitution of the Republic of Namibia, Act 34 of 1998 and any relevant Data Protection Legislation.

8.10. Participants of this Competition are voluntarily providing their personal information as envisaged by Protection of information Act to the Promoter, its associated agencies and the third party service providers running the Competition in conjunction with the Promoter.

8.11. By entering this Competition, Participants authorize the Promoter to collect, store and use (not share unless legally required to do so) personal information as envisaged by Protection of Information Act of Participants of Participants for communication or statistical purposes. Participants are entitled to decline any marketing communication and inform the Promoter in writing should a Participant wish to be removed from all communication.

8.12. By participating in this Competition, a Participant agrees to all the Competition Rules set out above, without exception.

8.13. The Winner agrees that upon winning the Prize, no further prizes in any competitions or give-away or similar campaign of Promoter or JD Group of which the Promoter forms part, will be awarded to the Winner for a period of 3 (three) months, irrespective of whether the Winner has entered or qualified prior to or after the date on which the Prize was awarded to the Winner.

9. General

9.1. The Promoter reserves the right to amend, modify, cancel or withdraw any aspect of this Competition in its sole discretion at any time without prior notice or liability. The Promoter cannot guarantee the performance of any third party and shall not be liable for any act or default by a third party. Participants of this Competition agree that the Promoter will, subject to prevailing law, have no liability whatsoever for any injuries, losses, costs, damage or disappointment of any kind resulting in whole or in part, directly or indirectly from acceptance, misuse or use of the Prize, or from participation in this Competition.

9.2. The laws of the Republic of Namibia govern this Competition. If any provision or part of these Competition Rules is deemed void or otherwise unenforceable in law, then that provision or part shall be deemed excluded and the remainder of these Competition Rules shall remain in force. Any violation of these Competition Rules will result in the immediate disqualification of the transgressing Participant from the Competition.

9.3. The Promoters decision is final, and no correspondence will be entered into.

9.4. No liability shall lie on the Promoter in favour of any Participant, Winner (s) and/or third party arising from cancellation, suspension or termination. Therefore, the Participant waives any and all rights which they may have against the Promoter and hereby acknowledges that they will have no right of recourse or claim of any nature whatsoever against the Promoter.

9.5. A copy of these Competition Rules is available at www.hificorp.co.za.

57. Birthday Competition - Botswana

This competition (the “Competition”) is promoted by Hifi Corp, a division of JD Group Botswana Pty (Ltd) (Reg. No: UIN BW0000010180) also known as Joshua-Doore Russells (Botswana) (Pty) LTD (Reg: UIN BW00000110765) and Hifi Corp being a brand of the JD Group Botswana (the “Promoter).

This Competition shall be conducted in accordance with the provisions of section 5, 6 and 8 of the Consumer Protection Act No. 5 of 2018.

These Terms and Conditions should be read together with the online terms and conditions displayed on www.hificorp.co.za

1. Competition Period

1.1. The Competition runs from 24th September to the 3rd November 2020, both dates inclusive (the “Competition Period”). No entries will be accepted after midnight on 3rd November 2020.

2. Who Can Enter (the “Participant”)

2.1. You are entitled to participate in this Competition if you are a natural person 18 (eighteen) years or older, who is either a Botswana or carries a valid work permit. The Promoter reserves the right, at any time, to verify the validity of a Participant (including but not limited to a participant’s identity and age) and to reject any Participant who has not complied with these terms and conditions. Errors and omissions may be accepted at the Promoter’s sole discretion. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights.

3. Exclusions

3.1. Directors, members, employees, agents of, or consultants to the Promoter and its subsidiaries, their promotional partners and printers, their advertising and promotional agencies, supplier of goods or services in connection with this Competition, or if you are any of the aforementioned persons' immediate family, including spouses, life partners, parents, children and siblings, are excluded from being entered into this Competition.

4. How to Enter

4.1. A Participant must go to the Hifi Corp Facebook page, comment by answering the question “Why do you love Hifi Corp?” and will then automatically be entered into a draw to win a prize as described below (the “Prize”).

It is within the Promoters sole discretion to disqualify any Participant who posts any inappropriate comment or uses inappropriate language on the Facebook Competition post, or on such other social media or webpage.

5. Number of Entries per Participant

5.1. One per person.

6. Entry Fee

6.1. There is no entry fee to participate in the Competition.

7. The Prize

7.1. 675BWP Hifi Corp voucher

8. Winning draw and Winner’s Rights and Obligations

8.1. The Winner will be chosen randomly under the supervision of an independent accountant, registered auditor or attorney.

8.2. The draw will take place on the below dates:

1st October 2020, 8th October, 19th October, 29th October and 4th November 2020. 

8.3. Should the Competition draw be postponed, a decision which will be in the sole discretion of the Promoter, to another date for any reason whatsoever, the new draw date will be published on the website cited below within 4 (four) days after the original draw date.

8.4. The random entry drawn will be independently audited by an independent accountant, registered auditor or attorney to establish whether it meets the Competition qualifying criteria and if so that the Participant will be the Winner (subject to the Promoter being able to contact the Winner). If the qualifying criteria are not met further random draws will take place until a randomly selected valid entry meets the eligibility criteria.

8.5. The Winner will be notified via Facebook within 48 (forty-eight) hours of the random draw taking place. The Promoter will attempt contact with the Winner at least 3 (three) times, but if the Promoter is unable to contact the Winner within 2 (two) days after the first attempt, through no fault of the Promoter, the Prize will be awarded to the next eligible Winner. The Winner will also be announced on the Promoter’s Facebook page and webpage.

8.6. The Winner may be asked to participate in marketing activities, including by having his/her photograph taken, but he/she will be entitled to decline to do so.

8.7. The Prize is exclusively for the benefit of the Winner and is neither transferable nor exchangeable for cash or otherwise. The Prize must be taken up within 3 (three) weeks after the Winner has been announced.

8.8. The Winner will be required to complete a declaration acknowledging receipt of the price and that he/she is not connected to the Promoter as stipulated above.

8.9. By entering into the Competition, a Participant consent to the Promoter sending promotional material during and after this Competition, in accordance with the Data Protection Act, 2018.

8.10. Participants of this Competition are voluntarily providing their personal information as envisaged by the Data Protection Act to the Promoter, its associated agencies and the third party service providers running the Competition in conjunction with the Promoter.

8.11. By entering this Competition, Participants authorize the Promoter to collect, store and use (not share unless legally required to do so) personal information as envisaged by POPI of Participants for communication or statistical purposes. Participants are entitled to decline any marketing communication and inform the Promoter in writing should a Participant wish to be removed from all communication.

8.12. By participating in this Competition, a Participant agrees to all the Competition Rules set out above, without exception.

8.13. The Winner agrees that upon winning the Prize, no further prizes in any competitions or give-away or similar campaign of Promoter or JD Group of which the Promoter forms part, will be awarded to the Winner for a period of 3 (three) months, irrespective of whether the Winner has entered or qualified prior to or after the date on which the Prize was awarded to the Winner.

9. General

9.1. The Promoter reserves the right to amend, modify, cancel or withdraw any aspect of this Competition in its sole discretion at any time without prior notice or liability. The Promoter cannot guarantee the performance of any third party and shall not be liable for any act or default by a third party. Participants of this Competition agree that the Promoter will, subject to prevailing law, have no liability whatsoever for any injuries, losses, costs, damage or disappointment of any kind resulting in whole or in part, directly or indirectly from acceptance, misuse or use of the Prize, or from participation in this Competition.

9.2. The laws of the Republic of Botswana govern this Competition. If any provision or part of these Competition Rules is deemed void or otherwise unenforceable in law, then that provision or part shall be deemed excluded and the remainder of these Competition Rules shall remain in force. Any violation of these Competition Rules will result in the immediate disqualification of the transgressing Participant from the Competition.

9.3. The Promoters decision is final, and no correspondence will be entered into.

9.4. No liability shall lie on the Promoter in favour of any Participant, Winner (s) and/or third party arising from cancellation, suspension or termination. Therefore, the Participant waives any and all rights which they may have against the Promoter and hereby acknowledges that they will have no right of recourse or claim of any nature whatsoever against the Promoter.

9.5. A copy of these Competition Rules is available at www.hificorp.co.za

58. RSA HiFi Corp Pre Black Friday Competition

1. This competition (the “Competition”) is promoted by HiFi Corp a division of JD Consumer Electronics and Appliances (Pty) Ltd (Reg No. 1963/002315/07), a subsidiary of Pepkor Trading (Pty) Ltd (Reg. No. 1958/003362/07) and with HiFi Corp being a brand of the JD Group (the “Promoter”).

2. These Terms and Conditions should be read together with the online terms and conditions displayed on www. hificorp.co.za

3. This Competition shall be conducted in accordance with the provisions of section 36 read with Regulation 11 of the Consumer Protection Act No. 68 of 2008.

4. Competition Period

The Competition runs from 16 October 2020 to 15th November 2020, both dates inclusive (the “Competition Period”). No entries will be accepted after midnight on 15th November 2020.

5. Who Can Enter (the “Participant”)

You are entitled to participate in this Competition if you are a natural person 18 (eighteen) years or older, who is either a South African citizen or carries a valid work permit. The Promoter reserves the right, at any time, to verify the validity of a Participant (including but not limited to a participant’s identity and age) and to reject any Participant who has not complied with these terms and conditions. Errors and omissions may be accepted at the Promoter’s sole discretion. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights.

6. Exclusions

Directors, members, employees, agents of, or consultants to the Promoter and its subsidiaries, their promotional partners and printers, their advertising and promotional agencies, supplier of goods or services in connection with this Competition, or if you are any of the aforementioned persons' immediate family, including spouses, life partners, parents, children and siblings, are excluded from being entered into this Competition.

7. How to Enter

A Participant must subscribe to the HiFi Corp newsletter to receive all our Black Friday news by simply clicking on the link and entering their details which will be posted on the HiFi Corp Facebook page in order to stand the chance to win a R20 000 HiFi Corp voucher.

It is within the Promoters sole discretion to disqualify any Participant who posts any inappropriate comment or uses inappropriate language on the Facebook Competition post, or on such other social media or webpage.

8. Number of Entries per Participant

One per person for a period of the competition.

9. Entry Fee

There is no entry fee to participate in the Competition.

10. The Prize

R20 000 HiFi Corp voucher.

11. Winning draw and Winner’s Rights and Obligations

11.1 The Winner will be chosen randomly under the supervision of an independent accountant, registered auditor or attorney.

11.2 The draw will take place on the 17th November 2020.

11.3 Should the Competition draw be postponed, a decision which will be in the sole discretion of the Promoter, to another date for any reason whatsoever, the new draw date will be published on the website cited below within 4 (four) days after the original draw date.

11.4 The random entry drawn will be independently audited by an independent accountant, registered auditor or attorney to establish whether it meets the Competition qualifying criteria and if so that the Participant will be the Winner (subject to the Promoter being able to contact the Winner). If the qualifying criteria are not met further random draws will take place until a randomly selected valid entry meets the eligibility criteria.

11.5 The Winner will be notified via email within 48 (forty-eight) hours of the random draw taking place. The Promoter will attempt contact with the Winner at least 3 (three) times, but if the Promoter is unable to contact the Winner within 2 (two) days after the first attempt, through no fault of the Promoter, the Prize will be awarded to the next eligible Winner. The Winner will also be announced on the Promoter’s Facebook page, Instagram and webpage.

11.6 The Winner may be asked to participate in marketing activities, including by having his/her photograph taken, but he/she will be entitled to decline to do so.

11.7 The Prize is exclusively for the benefit of the Winner and is neither transferable nor exchangeable for cash or otherwise. The Prize must be taken up within 3 (three) weeks after the Winner has been announced.

11.8 The Winner will be required to complete a declaration acknowledging receipt of the price and that he/she is not connected to the Promoter as stipulated above.

11.9 By entering into the Competition, a Participant consent to the Promoter sending promotional material during and after this Competition, in accordance with the Protection of Personal Information Act (“POPI”).

11.10 Participants of this Competition are voluntarily providing their personal information as envisaged by POPI to the Promoter, its associated agencies and the third party service providers running the Competition in conjunction with the Promoter.

11.11 By entering this Competition, Participants authorize the Promoter to collect, store and use (not share unless legally required to do so) personal information as envisaged by POPI of Participants for communication or statistical purposes. Participants are entitled to decline any marketing communication and inform the Promoter in writing should a Participant wish to be removed from all communication.

11.12 By participating in this Competition, a Participant agrees to all the Competition Rules set out above, without exception.

11.13 The Winner agrees that upon winning the Prize, no further prizes in any competitions or give-away or similar campaign of Promoter or JD Group of which the Promoter forms part, will be awarded to the Winner for a period of 3 (three) months, irrespective of whether the Winner has entered or qualified prior to or after the date on which the Prize was awarded to the Winner.

12. General

12.1 The Promoter reserves the right to amend, modify, cancel or withdraw any aspect of this Competition in its sole discretion at any time without prior notice or liability. The Promoter cannot guarantee the performance of any third party and shall not be liable for any act or default by a third party. Participants of this Competition agree that the Promoter will, subject to prevailing law, have no liability whatsoever for any injuries, losses, costs, damage or disappointment of any kind resulting in whole or in part, directly or indirectly from acceptance, misuse or use of the Prize, or from participation in this Competition.

12.2 The laws of the Republic of South Africa govern this Competition. If any provision or part of these Competition Rules is deemed void or otherwise unenforceable in law, then that provision or part shall be deemed excluded and the remainder of these Competition Rules shall remain in force. Any violation of these Competition Rules will result in the immediate disqualification of the transgressing Participant from the Competition.

12.3 The Promoters decision is final, and no correspondence will be entered into.

12.4 No liability shall lie on the Promoter in favour of any Participant, Winner (s) and/or third party arising from cancellation, suspension or termination. Therefore, the Participant waives any and all rights which they may have against the Promoter and hereby acknowledges that they will have no right of recourse or claim of any nature whatsoever against the Promoter.

12.5 A copy of these Competition Rules is available at www. hificorp.co.za

59. RSA HiFi Corp Pre Black Friday Competition (Voucher Redemption Terms and Conditions)

1. This is a promotional offer (the “Offer”) as defined in the Consumer Protection Act no. 68 of 2008 (CPA), as amended from time to time. These Terms and Conditions will govern the redemption on your Voucher from any HiFi Corp (the “Company”) or any Company to whom the Company has ceded the rights and obligations.

2. This Voucher (the “Offer”) is promoted by HiFi Corp a division of JD Consumer Electronics and Appliances (Pty) Ltd (Reg No. 1963/002315/07), a subsidiary of Pepkor Trading (Pty) Ltd (Reg. No. 1958/003362/07) and with Hifi Corp, being a brand of the JD Group (the “Promoter”).

3. The Offer and redemption:

3.1 The participant must produce proof of identification, proof of purchase and this Voucher Certificate on redemption.

3.2 This Offer is open to all South African Citizens and Residents above the age of 18, who are in possession of a valid identity document or passport. Employees, agents or consultants of or any other person who directly or indirectly controls or is controlled by the Company in respect of this Offer or the spouses, life partners or immediate family members cannot redeem the Voucher.

3.3 If the Company has not strictly enforced these Ts & Cs, the participant may not assume Ts & Cs been waived or altered by the Company. These Ts & Cs will still apply and the Company has right to enforce any of these Ts & Cs.

4. By purchasing, redeeming or attempting to redeem a voucher, you accept and agree to be bound by these Voucher Terms & Conditions and acknowledge you have read and understood these Voucher Terms & Conditions.

5. This Voucher can be redeemed online at www. hificorp.co.za and in-store.

6. Vouchers are issued at the discretion of HiFi Corp if the criteria are met.

7. Vouchers are non-refundable and cannot be exchanged for cash

8. Vouchers may not be used in conjunction with any other reward, voucher or discount.

9. Vouchers are issued with specific terms and conditions that regulate how and when they can be used. For example, a voucher may only be redeemed for the purchasing of an item within approved chain stores during a specific validity period.

10. The use of a voucher may also be limited by the total discount value available to all users for the promotion of a specific voucher.

11. All vouchers are valid for a maximum period of 12 months from 18th November 2020.

12. Only one voucher can be used per purchase.

13. The onus is on the customer to check the full voucher T&Cs issued with the voucher and to ensure they understand the voucher’s applications and limitations.

14. Any fraudulent or abusive behaviour, not limited to the creation of multiple HiFi Corp accounts, in order to benefit unduly from a voucher, is abuse of the benefit and HiFi Corp reserves the right to deactivate a customer’s account; to cancel and not to honour any related purchases.

15. Purchase authorisation will be declined if these terms and conditions are breached

16. A voucher can be applied to any item, and the discount value of the voucher will be deducted from the total purchase price value of item/s. If the total value of your purchase exceeds the value of the voucher used, the balance is required to be paid by you. Any outstanding difference between the voucher and the amount of the purchase price must be paid before the expiry date of the quotation provided.

17. If the full value of your voucher is not utilised on your first purchase, the balance will be remaining on your voucher and this can be used for future purchases provided the voucher is still within the validity period. Using part of the voucher will not change the original voucher validity period.

18. Any balance that remains on the voucher after the voucher validity period has ended will no longer be available for use.

19. Additional values cannot be added to existing vouchers.

20. In the event a purchase is cancelled by the customer after voucher redemption, the discounted voucher amount will not be reallocated or refunded and the voucher will be forfeit in its entirety.

21. Changes to the Voucher Terms & Conditions will be available on the www. hificorp.co.za in this regard the onus is on the customer to visit the HiFi Corp website regularly to check whether the Voucher Terms & Conditions have changed.