HiFi Corp respects your privacy and will handle your personal information with care. The privacy policy forms part of the website terms and sets forth the way HiFi Corp will collect, use, process, secure, retain and disclose your personal information. By visiting, accessing or using the website you agree to the terms, which include this privacy policy. In order to use certain services you may be required to provide your personal information. HiFi Corp reserves the right to amend the privacy policy from time to time. HiFi Corp will post the revised policy on the website. Each time you visit, access or use the website, you agree to the privacy policy posted on the website at the time.
If you do not agree with anything in this policy, then you may not order any of our goods or order, register for, or use any of our services.
Words defined in the website terms of use will have the same meaning in the privacy policy. In the privacy policy:
“direct marketing” means any direct communication between HiFi Corp and you for the purpose of goods and service information, marketing goods or services, customer profile building and personal customer care;
“information” means any information, including personal information that you provide to HiFi Corp;
“interactive sections” means all sections of the website which allow you to communicate via the website with other visitors of the website or with HiFi Corp, including but not limited to forums, clubs, surveys, feedback forms, clubs and e-mails;
means information relating to an identifiable, living, natural person, and where its applicable, an identifiable, existing juristic person, including, but not limited to:
We collect certain information: when you make use of our services, necessary to provide the service to you; from your web browser; from cookies we may send to your computer and from web beacons on our website to track how you use our website and to try and give you a personalised experience; and optional information, that you provide when you upload or download content from our website or when you enter competitions, take advantage of promotions, respond to surveys or register and subscribe for certain additional services.
When you order any goods or services from us, you will be asked to provide us with additional information on a voluntary basis (goods or services information)
You may also provide additional information to us on a voluntary basis (optional information). This includes content or products that you decide to upload or download from our website or when you enter competitions, take advantage of promotions, respond to surveys, order certain additional goods or services, or otherwise use the optional features and functionality of the website.
In these situations, HiFi Corp will ask the user for particular information, and inform the user at each information point what information is mandatory and what information is optional, specifically in the instances of ordering any goods or services from us.
BY PROVIDING US WITH ANY GOODS, SERVICES OR OPTIONAL INFORMATION YOU ARE CONSENTING TO US TO COLLECT YOUR PERSONAL INFORMATION IN ACCORDANCE WITH THE LAW AND IN THE MANNER DESCRIBED BELOW.
HiFi Corp passively collects (i.e. without the user actively providing the information) information from your browser, including an IP address, browsing habits, click patterns, version of software installed, system type, screen resolutions, colour capabilities, plug-ins, language settings, cookie information, and the page requested.
A cookie is an alphanumeric identifier which HiFi Corp’s computer system transfers to your hard drive through your web browser when you visit the website. It enables our system to recognize you when you visit the website again and to improve our service to you. It also enables us to diagnose problems with our server, to report and aggregate information, to determine the fastest route for your computer to use in connecting with the website, and how to better administer and improve the website. It also enables us to compile aggregate information about your website access and use.
We can use this information to enhance the content of the website and to make it more user-friendly.
Please note that you may disable the use of cookies by configuring your browser accordingly.
You consent to the passive collection, use and storage of user's information
You agree that HiFi Corp may disclose, if needed, your personal information to:
Governmental agencies, exchanges and other regulatory or self-regulatory bodies if HiFi Corp is required to do so by law or if HiFi Corp believes that this is necessary to:
We will not sell or distribute your personal information unless as specifically stated in this policy. No personal information will be disclosed to anyone except as provided in this privacy policy.
HiFi Corp may monitor, intercept, read, block, or delete communication over its information systems.
We will only retain your personal information for as long as it is necessary to fulfil the purposes explicitly set out in this policy, unless:
We may transmit or transfer personal information outside South Africa to a foreign country. Personal information may be stored on servers located outside South Africa in a foreign country whose laws protecting personal information may not be as stringent as the laws in South Africa. You consent to us processing your personal information in a foreign country whose laws regarding processing of personal information may be less stringent.
You acknowledge that Internet communications and transactions are not 100% secure or error free. In particular, information may not be secure in transit from the user to the website.
Moreover, where the user provides particularly sensitive personal information like passwords, ID numbers, or other special access features on this site, it is the user's responsibility to maintain the confidentiality of it and to safeguard them.
Unauthorized use of information systems may be a violation of the law, including the Electronic Communications and transactions Act 25 of 2002 and the agreement between you and HiFi Corp. A violation may result in civil and criminal penalties.
If you have any queries or complaints concerning this privacy policy and its application, you may contact the compliance officer at [email protected]
If a dispute between HiFi Corp and a user concerning the interpretation or application of this privacy policy remains unresolved, and the user wants to pursue the dispute, the user must refer the dispute to arbitration in terms of the expedited rules of the Arbitration Foundation of South Africa.
The arbitration proceedings must be conducted in Johannesburg in English.
The arbitration ruling will be final and the unsuccessful party will pay the costs of the successful party on an attorney and own client scale.