Your first 2 months of YouTube Premium are on us
YouTube Premium and Galaxy came together to make sure you can watch your favorite content on YouTube ad-free, offline, and in the background. Your first 2 months are on us with the purchase of Galaxy A31.
Awesome screen built for cinema
Immerse yourself in the large 6.4-inch Infinity-U Display of Galaxy A31. A wide aspect ratio fills your screen with content from edge to edge. Watch your favorite videos, games and live streams in vivid FHD+ Super AMOLED.
Slim on the outside, big on the inside
Everything you want in a phone in a slim body. Housing a large 5,000 mAh(typical) battery in the 8.6 mm-thick device, Galaxy A31 fits right in your hand and comes in a geometric design with a glossy finish. Choose from Prism Crush Black or Prism Crush Blue.
Awesome Quad camera to capture more
Go ultra high-res with a 48MP Main Cam for crisp, clear photos day and night. A 123° 8MP Ultra Wide Cam captures more of the view. Choose the upgraded 5MP Macro Cam for highly refined close-ups, and make sure the subject always stands out with the 5MP Depth Camera’s multiple Live Focus effects.
Capture more of view from the same spot
Capture the wider world with the Ultra Wide Camera's wider field of vision. And with the 48MP Main Camera, your story stays bright and clear throughout the day.
Always at your Service, wherever, whenever
Enjoy peace of mind when you choose to buy a galaxy smartphone. The Interactive diagnostics and optimization on Samsung Members app makes it easy to tune up the performance of your devices, while our helpline lets you troubleshoot problems when you need the extra assistance
Check out the new Galaxy A series to find the one for you
Introducing a series of phones that enables today’s generation to do what others can’t. Meet the new Galaxy A. Awesome is for Everyone.
| General Specifications | |
|---|---|
| Headphone Output Interface | 3.5mm Audio Jack |
| Water Resistance | None |
| Included Accessories | Charging Cable |
| Access Security | Fingerprint |
| Battery | |
| Battery Capacity | 5000 mAh |
| Wireless Charging | No |
| Connectivity | |
| Sim Types | Nano Sim |
| Network Standards Supported | 4G (LTE) |
| Bluetooth | Yes |
| Dual Sim | Yes |
| Built-in Wi-Fi | No |
| Technology | |
| Connection Interface | USB Type-C |
| Display | |
| Touch Screen | Yes |
| Display Technology | OLED |
| Screen Size | 6.4-inch |
| Storage | |
| Storage Capacity | 128GB |
| Expandable Storage | Up to 512GB |
| Camera | |
| Front Camera Optical Zoom | 0 |
| Front Camera Resolution | 20MP |
| Frames Per Second (fps) | 30 |
| Maximum Video Resolution | N/A |
| Rear Camera Optical Zoom | 0 |
| Rear Camera Resolution | 48MP |
| Number of Rear Cameras | 4 |
| Number of Front Cameras | 1 |
| Boxed Dimensions | |
| Height | 15.93 cm |
| Length | 0.86 cm |
| Net Weight | 0.185 kg |
| Width | 7.31 cm |
| Gross Weight | 0.215 kg |
| System Requirements | |
| Operating System | Android |
| Memory | |
| RAM Capacity | 4 GB |
Delivering your Online Order
Delivery is available throughout South Africa and will be concluded between 2 – 5 working days from Monday to Friday (excluding public holidays), subject to payment and order confirmation before 12h00. Depending on origin and destination, a further delay of up to 24 hours may be experienced on shipments to outlying areas.
What will the delivery cost?
Delivery charges are determined by the value of the order placed.
| Orders Over R450 (excludes TVs, Large Appliances and Furniture) | Free |
| Orders Under R450 | R50.00 |
| TVs | R100.00 |
| Large Appliances and Furniture | R250.00 |
When will delivery take place?
- Delivery service will commence upon payment confirmation being received unless supporting documents are requested i.e. in the case of the verification of a TV License with a valid ID.
- Deliveries will generally be made within the timeframe of the selected delivery type after collection from point of dispatch and between major centers from Monday to Fridays.
- We deliver from Monday to Friday from 08h00 to 17h00 to both business and residential addresses.
- No deliveries will be made on the weekend or any public holiday.
What if I miss my delivery?
We will notify you of a failed delivery i.e. when no one can be reached at the specified delivery address to receive and sign for the goods at the scheduled time. We will reschedule the delivery as soon as possible.
What if my items are damaged, faulty or incorrectly delivered?
In the regrettable event that you receive a damaged product, please notify us within 24 hours of receipt of delivery on 0860 459 459 or [email protected]. We will do our utmost best to have the damaged product collected and a new product delivered to you within 3 business days.
What if I receive the incorrect items or quantity of products?
Should the incorrect items or quantity of items be delivered to you, you need to notify us immediately so that we can rectify the situation. You can notify us on 0860 459 459 or [email protected] and we will get our team to collect the incorrect items and replace them as soon as possible.
Returns & Refunds process:
We offer a full returns and exchanges policy. You may return or exchange goods at any one of our stores subject to producing the original receipt and ensuring the product is in its original packaging and condition. Should the product not be in its original packaging, a handling fee of up to 15% of the product’s value may be charged as per the CPA.
The following cannot be returned or refunded:
- Items specified as non-returnable/non-refundable items.
- Delivery and or installation costs.
- Pre-paid cards.
- Digital content.
- Any damaged or abused items.
- Faulty/defective products after 14 days. (excluding all plasma LCD & LED televisions larger than 32-inch as well as all large appliances)
In the unfortunate event that your purchased product becomes faulty or defective within the first six months of delivery, you can take it to any of our stores to be inspected. You will be entitled to the following options as per the CPA:
- Have the product repaired.
- Have the product replaced.
- Be refunded for the purchase amount.
In the event that the product is found to not be faulty, you will be liable for all handling and shipping charges; including the collection and the re-delivery of the product to you. You will be liable if the goods are damaged or faulty as a result of misuse, abuse or negligence.
The warranty does not cover any defects caused by foreign objects or connection errors that are not part of the product.
Refunds can take up to 10 days to reflect in your bank account. Should you not receive your refund within 10 days, kindly contact us on 0860 459 459.